Isle of Wight · England

Tile Repair for Merstone homes

Chip, crack and drill-hole repairs to floor and wall tiles in Merstone, carried out at your home and guaranteed for a year.

  • Repairs from £95
  • Drill holes from removed fittings
  • Chips from dropped pans and tools
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair near Merstone

Can I fix it myself?

For a hairline mark somewhere you’ll never see, a kit may be enough. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, a professional repair is worth it.

Kits are cheap and easy to find, but the repairs we redo most often are DIY ones that have discoloured or lifted. Doing it properly first is generally the cheaper route.

How we handle tile repair in Merstone

We repair the tile in place, so there’s no need to hunt for a matching tile. If a tile moves, it may need relaying first, and we’ll say so. We regularly repair porcelain tiles, floor and wall tiles and marble, and common reasons people contact us are cracked floor tiles and discontinued tiles you can’t replace.

Every repair is covered by a one-year guarantee, wherever you are in Isle of Wight. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.

Location
Merstone (PO30)
Area hub
Isle of Wight
Warranty
12 months on all our work
Quotes
From £95. Fixed and free, based on photos
Telephone
0345 017 0787
Updated
23 October 2026
Technician kneeling to repair a kitchen floor

Where we work around Merstone

Merstone is about 3 miles south-east of Newport, in Isle of Wight. Our work suits any type of property, old or new, large or small, as well as offices, shops and holiday lets. Merstone is one of 125 places in Isle of Wight where we work. Our nearest city page is London, about 77 miles away.

Our visits in PO30 are booked in the same way as anywhere else. You will find streets such as Merstone Lane, Chapel Lane and Newlands, all of which we cover. Other places close to Merstone include Arreton (1 mile north-east), Rookley (1 mile south-west), Hale Common (1 mile south-east), Rookley Green (1 mile south-west) and Blackwater (2 miles north-west). Further out, we also cover Newport (3 miles north-west), Ryde (6 miles north-east), Cowes (7 miles north), Sandown (4 miles east), Shanklin (4 miles south-east) and Ventnor (5 miles south-east). For island and remote addresses, call first so we can plan the visit.

Around Merstone

For rail, the closest station is Shanklin station, about 3.8 miles south-east. Nearby you’ll also find Whitecroft Hospital (2.2 miles west) and Carisbrooke Castle (3.1 miles north-west). Not far away are Stenbury Down and Alverstone Mead.

Map of Merstone © OpenStreetMap contributors

When we would advise against a repair

Honesty matters more than a booking, so here’s what a repair will not do:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send photos and we’ll give you a straight answer.

Surfaces we repair

  • Floor and wall tiles
  • Natural stone & granite
  • Porcelain tiles
  • Marble
  • Ceramic tiles

How the visit works

Once we’re through the door, the aim is to do the job without disturbing the rest of your home. Surfaces nearby are masked off, the work takes a morning or an afternoon, depending on what we find, and we finish with a tidy-up and a look at the finished work together.

  1. We start by cleaning the tile and clearing loose fragments.
  2. The chip, crack or hole is filled.
  3. The repair is levelled to the tile surface.
  4. The colour and pattern are recreated by hand.
  5. The repair is sealed to suit the tile’s finish.

Preparing for the visit

  • Keep children and pets away from the room on the day
  • Have a window or extractor fan available
  • Make sure the area is dry

Ask for a price

Send us pictures of the damage and one of the whole item, and tell us you’re in Merstone, and we will reply with a fixed price.

Get a fixed price

Advice

Landlord and trade work in Merstone

Rental properties take more wear, and replacing things at every changeover adds up. A repair between tenancies is a cheaper way to keep the property in good order.

For developers and builders, we fix damage before handover, saving last-minute replacements. We can visit several plots in one trip.

Do you need tile repair in Merstone?

Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.

People generally call us when they notice something like this:

  • Chips from dropped pans and tools
  • Drill holes from removed fittings
  • Damaged tile edges
  • Cracked floor tiles

Questions to ask before you book

  • What happens if they find more damage
  • What protection goes down before work starts
  • Whether there are any call-out or travel charges
  • Whether they match the colour on site

Our hiring checklist

Merstone: your questions answered

Does someone need to be in?

Yes. The technician needs access to the room for the visit, at a time we agree with you.

Is the work guaranteed?

Yes, for a year. If anything goes wrong with the repair within the year, we return to fix it.

Are you accredited?

We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.

Can you fill holes left by old fittings?

Yes. We fill drill holes from removed fittings.

What happens after I send pictures?

You’ll get a fixed quote back, plus dates. You’re under no obligation.

Can tenants book a repair?

We are happy to deal with the tenant, landlord or agent. Get your landlord’s agreement first.

Can you repair a cracked floor tile without replacing it?

Typically, if it is not loose.

Is a repair better than a new one?

Normally, when the rest is in good condition. A repair avoids removal and making good. If replacing would be better, we will say so.

Prices and what affects them

Prices start from £95. You’ll know the full cost before booking. We take into account:

  • How hard the colour is to match
  • How easy the damage is to reach
  • Previous DIY repairs that have to come out
  • Whether we combine several jobs

No two jobs are quite the same, so each one is priced on its own. The size and type of damage, the material and access all play a part, and doing several things on one visit costs less than separate visits.

How to get a fixed price

When you take your photos, a few simple things make all the difference:

  • Where you are, by postcode
  • Any earlier repairs or coatings
  • Any details about the material
  • One sharp close-up of the damage

To get a price, send two or three pictures using our quote form or ring us. We’ll tell you honestly whether it can be repaired.

Repairing versus replacing in Merstone

Replacing a tile means breaking it out, finding a match and risking the tiles around it. A repair keeps the original tile. Repairs from £95, with every job priced individually. It helps to know what pushes a price up or down: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Photos let us give you a fixed figure.

What you get with us

  • Everything repaired in place
  • One visit for most repairs
  • Repair technicians who travel to you, UK-wide
  • Dust sheets down, tidy finish

See our pricing.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.