Highland · Scotland

Tile Repair for Navidale homes

Chip, crack and drill-hole repairs to floor and wall tiles in Navidale, carried out at your home and guaranteed for a year.

  • Repairs from £95
  • Damaged tile edges
  • Discontinued tiles you cannot replace
Surface Doctor technician refinishing the outside of a roll-top bath

Trusted tile repair in Navidale

Honest limits

Honesty matters more than a booking, so here’s what a repair won’t do:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us pictures and we will tell you honestly.

Materials we work on in Navidale

  • Floor and wall tiles
  • Marble
  • Natural stone & granite
  • Ceramic tiles
  • Porcelain tiles

Tile repair in Navidale without replacing anything

A loose or rocking tile may need relaying first, and we’ll tell you. The tile stays where it is, so you do not need to find a spare. We work on natural stone & granite, floor and wall tiles and ceramic tiles, and the jobs we see most are cracked floor tiles and discontinued tiles you can’t replace.

You are covered for a year from the day of the repair. Just call us if there’s a problem and we will sort it. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.

Where
Navidale (KW8)
County
Highland
Warranty
One year on every repair
Quote
From £95. Fixed and free, based on pictures
Call
0345 017 0787
Page updated
23 October 2026
Before and after: damaged granite tiles repaired in place

Should you replace it?

Replacing a tile involves breaking out the old tile, tracking down a matching tile and possibly cracking its neighbours. A repair keeps the original tile. Our tile repair starts from £95. Compared with replacing, a repair is typically a fraction of the price, because there is no removal, plumbing or making good. Your fixed quote shows exactly what’s included.

Why choose Surface Doctor in Navidale

  • Dust sheets down, tidy finish
  • Colour mixed on the day to match
  • A year’s guarantee on all work
  • Everything repaired in place

See our prices page.

Common problems we fix in Navidale

Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

Keep an eye out for these signs:

  • Discontinued tiles you can’t replace
  • Cracked floor tiles
  • Drill holes from removed fittings
  • Damaged tile edges

What to look for in a quote

  • Whether the colour is mixed to match
  • Whether the price covers travel
  • Is the price fixed, and does it include VAT?
  • What preparation is included

Our hiring checklist

Can I fix it myself?

If you are set on a kit, follow its instructions closely, and give it the full curing time. If it doesn’t work out, we can still repair it properly.

For a hairline mark somewhere you’ll never see, a kit may be enough. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, a professional repair is worth it.

Work for landlords and builders

Letting agents frequently send us pictures straight from the inventory. You can have a price before you arrange access, and we can arrange access with the tenant directly if that helps.

We regularly work with letting and managing agents. Just send pictures, the address and how to get access and we will arrange it.

What happens on the day

We begin by going over the job with you, so you know exactly what we are doing. After that, protection goes down around the work area and the work begins. It normally takes a morning or an afternoon, and we’ll keep you posted as we go.

  1. We clean the tile and remove loose fragments.
  2. The chip, crack or hole is filled.
  3. We level and shape the repair to the tile surface.
  4. We match the colour and pattern by hand.
  5. We seal the repair to suit the finish of the tile.

Before we arrive

  • Move bottles, mats and clutter away from the area
  • Point us to the nearest place to park
  • Open a window if you can

How to get a price

We price from photos so you don’t have to wait in for a survey. Use the quote form, or ring 0345 017 0787 to talk it through.

Send photos for a quote

Read more

Prices and what affects them

Repairs from £95. We don’t charge extra for travel to Navidale. The price comes down to:

  • Whether we combine several jobs
  • Access to the area
  • Whether it’s a chip, crack, burn or wear
  • The colour and finish to match

A few things move the price: access, material, the extent of the damage and whether we can do several items together. Photos let us give you a fixed figure.

How to get a fixed quote

You can take the photos on your phone, there’s no need for anything special. Just make sure we can see:

  • One sharp close-up of the damage
  • A coin or ruler next to the damage for scale
  • A wider photo showing the whole tiled area
  • Daylight if possible, and no flash reflection

For most jobs, pictures are all we need to give you a price. Tell us what happened and where you are, and we’ll reply with a fixed quote and the earliest dates we have.

Questions from Navidale

How quickly can you book me in?

Your quote comes with available dates. If it’s urgent, say so and we will do what we can.

Are you a vetted contractor?

Yes. Our accreditations include CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.

Can a cracked tile be fixed in place?

Generally, as long as it’s still firmly stuck down.

It’s been repaired before. Can you still fix it?

Generally, yes. The old repair comes out first, so let us know about it.

Is a repair better than a new one?

Typically, if the item is otherwise sound. Repairing avoids the cost and disruption of replacing. We’ll tell you honestly if replacement makes more sense.

Can you quote from photos?

Yes, almost always. Clear photos let us give you a fixed price without visiting.

Will the price change on the day?

If we find something the pictures didn’t show, we explain it first. You decide whether to go ahead.

Will there be a smell?

Expect a mild smell while we’re working.

Navidale and nearby

Navidale is about 33 miles south of Thurso, in Highland. We travel to homes and businesses in Navidale, so there’s no workshop to go to. We work in all 253 towns and villages across Highland, from the larger towns to small villages.

Postcode districts we cover here: KW8. If you are just outside Navidale, we cover East Helmsdale (1 mile south-west), Berriedale (6 miles north-east), Dalchalm (10 miles south-west), Clynelish (11 miles south-west) and Balnabruich (11 miles north-east). Remote and island addresses take a little more planning, so call us to arrange it.

Landmarks near Navidale

We visit homes around Navidale and the streets around them. The nearest railway station is Helmsdale station, roughly 1 mile south-west of the centre. Well-known places in the area include Timespan (0.8 miles south-west). Not far away are Ord of Caithness.

Map of Navidale © OpenStreetMap contributors
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.