Caerphilly · Wales

Tile repair in New Tredegar, Caerphilly

Tile repair across New Tredegar and nearby, generally in one visit and guaranteed for a year.

  • Repairs from £95
  • Damaged tile edges
  • Chips from dropped pans and tools
Surface Doctor technician refinishing the outside of a roll-top bath

Trusted tile repair in New Tredegar

For landlords and businesses

Hospitality businesses can’t afford rooms out of action for long, so we keep visits short and tidy. We can work around your bookings.

Builders, developers and site managers book us for snagging repairs, putting right damage done during fitting. We hold CHAS, Constructionline and SafeContractor accreditations.

About our tile repair in New Tredegar

The tile stays where it is, so there’s no need to hunt for a matching tile. A loose or rocking tile may need relaying first, and we’ll say so. Common call-outs are for chips from dropped pans and tools and damaged tile edges, in floor and wall tiles, marble and ceramic tiles.

Whatever the size of the job, you get the same one-year guarantee in New Tredegar and across Caerphilly. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

Technician kneeling to repair a kitchen floor
Where
New Tredegar (NP24)
Region
Caerphilly
Guarantee
12 months on all our work
Price
From £95. Fixed and free, based on photos
Telephone
0345 017 0787
Last updated
23 October 2026

How the visit works

Here’s how a visit usually runs: we arrive on time, sheet and mask the area around the job, do the job and clear up. Allow a morning or an afternoon from start to finish. Before leaving, we tell you when it can be used and what to avoid for the first few days.

  1. We clean the tile and remove loose fragments.
  2. Next we fill the damage.
  3. We level and shape the repair to the tile surface.
  4. The colour and pattern are recreated by hand.
  5. We seal the repair to suit the finish of the tile.

Getting ready for the visit

  • Let us know about parking or access
  • Move bottles, mats and clutter away from the area
  • Mention any earlier repairs or resurfacing

How to get a price

For most jobs, pictures are all we need to give you a price. Add a line about what happened and your postcode, and we will reply with a fixed quote and the earliest dates we have.

Send pictures for a quote

Related advice

What a repair cannot fix

In fairness, some problems need a different fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send pictures and we’ll give you a straight answer.

Surfaces we repair

  • Floor and wall tiles
  • Ceramic tiles
  • Marble
  • Natural stone & granite
  • Porcelain tiles

Can I fix it myself?

If you’ve already tried a DIY fix, that is fine. We take the old repair out and do it properly, so it doesn’t stop a professional repair. Just mention it when you send pictures, as it can add time.

The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, then guarantee it for a year.

New Tredegar: your questions answered

Do I have to be there?

We need someone to let us in. After that, you can carry on with your day.

Do you hold any accreditations?

We are accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.

What do you need from me?

Just pictures, your postcode and a contact number. On the day, access to the room.

Can you price it without visiting?

Yes, almost always. Clear photos let us give you a fixed quote without visiting.

Do you cover the entire of Caerphilly?

Everywhere in the UK, New Tredegar included. There is no extra charge for travel.

Is a repair better than a new one?

Typically, when the rest is in good condition. Repairing avoids the cost and disruption of replacing. We’ll tell you honestly if replacement makes more sense.

Is there a guarantee?

Every repair comes with our one-year guarantee. We’ll explain what it covers when we quote.

Can you repair something that’s been repaired before?

Yes, we frequently do. Removing the old work can add time, and that’s in the quote.

Repair or replace in New Tredegar?

Swapping out a damaged tile involves breaking out the old tile, finding a match and risking the tiles around it. Repairing it keeps the original tile. Our tile repair starts from £95. No two jobs are quite the same, so each one is priced on its own. The size and type of damage, the material and access all make a difference, and doing several things on one visit costs less than separate visits.

Why New Tredegar clients choose us

  • Colour-matched on site
  • Usually one visit, start to finish
  • Accredited with CHAS, Constructionline and SafeContractor
  • One price list for the entire UK

Read our prices page.

What affects the price in New Tredegar

Repairs from £95. Prices are worked out job by job, from your photos. The main factors are:

  • How many areas need work
  • Where the damage is and how we get to it
  • Whether old repairs or coatings need taking off
  • The type of damage

Rather than charging by the hour, we fix the price before we start. It depends on the damage, the material and access.

Quotes from your pictures

A couple of clear pictures is all it takes. It helps if you send:

  • Any details about the material
  • Your postcode, so we can check dates
  • Whether it’s been repaired or coated before
  • A picture taken from further back

The quickest way to a price is to send a couple of pictures using our quote form or call us. We will say straight away whether it can be repaired.

New Tredegar and the surrounding area

New Tredegar is about 4 miles south of Tredegar, in Caerphilly. Jobs in New Tredegar are booked in like any other job: a fixed quote from your photos, and a technician at your door on the day. Our repair technicians cover all 94 towns and villages in Caerphilly, from the larger towns to small villages. Our jobs stretch from New Tredegar to Birmingham (about 77 miles away).

Our repair technicians cover all of NP24. We regularly work on streets such as Station Road, Fothergills Road and Duffryn Terrace. We also cover the places around New Tredegar: Tir-Phil (1 mile west), Cwmsyfïog (1 mile south-east), Brithdir (1 mile south-east), Hollybush (1 mile east) and Deri (1 mile south-west). Within a short drive, we also cover Caerphilly (10 miles south), Blackwood (4 miles south-east), Risca (10 miles south-east), Ystrad Mynach (5 miles south), Cefn Fforest (4 miles south) and Pontllanfraith (5 miles south-east).

Local landmarks in New Tredegar

In New Tredegar, that means homes near St Dingat's Church, Heolddu Comprehensive School and Whiterose Primary, among other places. There is a railway station in New Tredegar itself: Tir-Phil station. Well-known places in the area include Twyn Castell (3.9 miles south) and Winding House (less than half a mile south-east). For a walk, there is Cwmcelyn Lake and Craig y Felin.

Map of New Tredegar © OpenStreetMap contributors

What we are called out for in New Tredegar

Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.

You may need us if you’ve spotted any of these:

  • Cracked floor tiles
  • Discontinued tiles you can’t replace
  • Damaged tile edges
  • Drill holes from removed fittings

Before booking anyone

  • Who will actually do the work
  • How your room will be protected
  • Aftercare advice
  • What preparation is included

10 questions to ask before booking

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.