Greater London · England

Tile repair in North Ockendon, Greater London

Damaged tiled area in North Ockendon? We repair it in place, mix the colour on the day and back it with a one-year guarantee.

  • Repairs from £95
  • Damaged tile edges
  • Discontinued tiles you can’t replace
Surface Doctor technician refinishing the outside of a roll-top bath

Trusted tile repair in North Ockendon

Repair or replace in North Ockendon?

Swapping out a damaged tile involves breaking out the old tile, tracking down a matching tile and possibly cracking its neighbours. Repairing it keeps the original tile. Repairs from £95, with every job priced individually. We charge the same wherever you are, with no extra for North Ockendon. What changes the price is the job itself: how much damage, what it’s made of and how many items.

Why us?

  • We come to you, anywhere in the UK
  • Dust sheets down, tidy finish
  • Colour mixed on the day to match
  • Most jobs done in one visit

Take a look at our pricing.

How we handle tile repair in North Ockendon

If a tile moves, it may need relaying first, and we will say so. The tile stays where it is, so there is no need to hunt for a matching tile. Common call-outs are for cracked floor tiles and damaged tile edges, in natural stone & granite, marble and porcelain tiles.

Your repair is guaranteed for a year, as with every job we do. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.

Technician kneeling to repair a kitchen floor
Where
North Ockendon (RM14)
County
Greater London
Cover
One year on every repair
Price
From £95. Free, fixed price from pictures
Phone
0345 017 0787
Updated
23 October 2026

Questions from North Ockendon

Can tenants book a repair?

Yes, though it’s best to check with your landlord first. Many landlords are happy for a repair to be arranged.

Do you charge for travel?

No. Our quotes include travel, and we charge the same wherever you are.

Are you a vetted contractor?

Yes, including CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.

Will you leave a mess?

Very little mess: we sheet and mask everything nearby, and we leave the room clean.

What areas do you cover?

The whole UK, including all of Greater London. Send your postcode with your pictures and we will confirm dates.

Is it worth repairing rather than replacing?

Generally, yes. Replacement brings removal, refitting and making good, which a repair avoids. We’ll be honest if it’s not worth it.

Will there be a smell?

A little, depending on the job. Open windows and an extractor fan help, and it soon fades.

What about drill holes in tiles?

Yes. Drill holes from old rails and shelves are a common job.

How we price tile repair

Repairs from £95. Every quote is fixed and free. What we look at:

  • What kind of damage it is
  • How many items we do on one visit
  • Previous DIY repairs that have to come out
  • What the surface is made of

The price depends on how much damage there is and what kind, what it’s made of and how many items we do on one visit. We give a fixed price from your pictures, so there are no surprises on the day.

Getting a price from photos

Two or three clear pictures are usually enough. Try to include:

  • A wider photo showing the whole tiled area
  • Good light, ideally daylight, without flash glare
  • A clear, close picture of the problem area
  • Details of any past repairs

Getting a price is easy: snap the damage close up and then the entire item, send them over with your postcode, and we’ll reply with a fixed price. There is no charge for the quote and you’re under no obligation.

Can I fix it myself?

It’s tempting to reach for a kit, but the repairs we redo most frequently are DIY ones that have discoloured or lifted. Doing it properly first is normally the cheaper route.

DIY kits are sold for most surfaces, and they can tidy up a tiny mark. Where they fall down is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler often lifts.

When a repair is not the answer

Before you book, it’s worth knowing the limits too:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

If in doubt, send photos and we will say what we think.

What we work on

  • Porcelain tiles
  • Floor and wall tiles
  • Ceramic tiles
  • Natural stone & granite
  • Marble

North Ockendon and nearby

North Ockendon is about 3 miles east of Hornchurch, in Greater London. From the centre of North Ockendon to the outlying streets, we offer exactly the same service: fixed prices, tidy work and a one-year guarantee. We work in 764 places across Greater London, from the larger towns to small villages. Our jobs stretch from North Ockendon to London (about 17 miles away).

Here we cover the RM14 postcode area. Neighbouring places we cover include Puddle Dock (1 mile north), Cranham (2 miles north-west), Upminster (2 miles north-west), South Ockendon (2 miles south) and Upminster Bridge (2 miles north-west). Within a short drive, we also cover Walthamstow (14 miles west), Whitechapel (15 miles west), Orpington (14 miles south-west), Plaistow (11 miles west), Leyton (13 miles west) and New Cross (15 miles west).

Near you in North Ockendon

Typical jobs here are in homes near The James Oglethorpe Primary School, Church of St Mary Magdalene and Eastbrook School. The closest station to North Ockendon is Ockendon station, about 1.5 miles south of the centre. Other landmarks nearby include Upminster Tithe Barn Museum of Nostalgia (2.1 miles north-west) and St George's Hospital (3 miles west). Open spaces near North Ockendon include Cranham Marsh.

Map of North Ockendon © OpenStreetMap contributors

The process

We agree an arrival time beforehand. Once we’re there, the work takes a morning or an afternoon in most cases. We leave the room clean and ready to use once it has cured.

  1. We clean the tile and remove loose fragments.
  2. The chip, crack or hole is filled.
  3. We shape the repair flush with the tile.
  4. We recreate the colour and pattern by hand.
  5. Finally we seal it to match the tile.

How to prepare

  • Keep children and pets away from the room on the day
  • Make sure the room can be ventilated
  • Avoid using the area for a few hours before we arrive

How to get a price

For most jobs, photos are all we need to give you a price. Tell us what happened and where you are, and we will send back a fixed quote and some dates.

Get a fixed price

Advice

What we are called out for in North Ockendon

Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

People normally call us after spotting something like this:

  • Drill holes from removed fittings
  • Damaged tile edges
  • Discontinued tiles you cannot replace
  • Chips from dropped pans and tools

Before you book anyone

  • Is the price fixed, and does it include VAT?
  • Whether a trained technician does the job
  • Whether the price covers travel
  • Whether the colour is mixed to match

Choosing a repair company

Landlord and trade work in North Ockendon

Hotels, guest houses and holiday lets cannot afford rooms out of action for long, so most of our work is done in a single visit. We will fit around changeovers where we can.

We regularly work with letting and managing agents. Send the address, photos and access details and we’ll handle the rest.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.