Medway · England

Tile repair in North Street, Medway

Chip, crack and drill-hole repairs to floor and wall tiles for homeowners, landlords and businesses in North Street. Free, fixed quotes from your pictures.

  • Repairs from £95
  • Cracked floor tiles
  • Discontinued tiles you can’t replace
Surface Doctor technician refinishing the outside of a roll-top bath

Trusted tile repair in North Street

Tile repair at your home in North Street

We repair the tile in place, so you don’t need to find a spare. If a tile moves, it may need relaying first, and we’ll tell you. Whether it’s drill holes from removed fittings and cracked floor tiles, we can help, on ceramic tiles, floor and wall tiles and porcelain tiles alike.

We guarantee the work for a year. If there’s a problem with the repair within the year, we return and sort it. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.

Floor repair in progress in a customer’s kitchen
Location
North Street (ME3)
Area hub
Medway
Cover
12 months on all our work
Quote
From £95. Free and fixed, from your pictures
Telephone
0345 017 0787
Updated
23 October 2026

Landlord and trade work in North Street

Letting agents often send us pictures straight from the inventory. That means we can quote before you even visit the property, and we can arrange access with the tenant directly if that helps.

Hotels, guest houses and holiday lets need rooms back in use quickly, so we keep visits short and tidy. We can work around your bookings.

DIY kit or professional repair?

The difference between a kit and a professional repair is mostly in the preparation and colour. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, and the work is guaranteed.

You can buy a DIY kit for most repairs, and they can tidy up a tiny mark. The trouble is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler frequently lifts.

Where we work around North Street

North Street is about 5 miles north of Gillingham, in Medway. Our work suits any type of property, old or new, large or small, plus businesses and rented homes. North Street is one of 68 towns and villages in Medway we cover. We work right across the region, from North Street to London (about 30 miles away).

Our visits in ME3 work the same way as everywhere else we cover. Close by, we cover Tunbridge Hill (1 mile south-west), Kingsnorth (1 mile south), Stoke (1 mile north-east), Fenn Street (1 mile north-west) and Sharnal Street (1 mile west). Larger places within reach include Gillingham (5 miles south), Chatham (7 miles south-west), Rochester (6 miles south-west), Rainham (5 miles south), Strood (6 miles south-west) and Luton (6 miles south-west).

Around North Street

We visit homes around The White Horse pub and Church of St Peter and St Paul. The nearest railway station is Gillingham (Kent) station, about 4.2 miles south-west of the centre. Other landmarks nearby include Medway Maritime Hospital (4.9 miles south-west) and Upnor Castle (4 miles south-west). For a walk, there is Bishop Saltings.

Map of North Street © OpenStreetMap contributors

Repairing versus replacing in North Street

Swapping out a damaged tile involves breaking out the old tile, finding a match and possibly cracking its neighbours. A repair leaves the tile where it is. Prices start from £95. Every job is a little different, so each one is priced on its own. What’s damaged, how badly and how easy it is to reach all play a part, and combining jobs on one visit brings the cost down.

What you get with us

  • Technicians who travel to you, UK-wide
  • We’ll tell you if it’s not worth repairing
  • Free fixed quotes from pictures
  • Accredited with CHAS, Constructionline and SafeContractor

Take a look at our pricing.

Questions from North Street

Is it messy?

No. The work area is masked and covered, and we leave the room clean.

What happens after I send pictures?

We review the pictures and send a fixed quote.

Does someone need to be in?

We need someone to let us in. You do not need to watch us work.

Do you cover the whole of Medway?

Everywhere in the UK, North Street included. Travel is included in the price.

How do I book?

Just pictures, your postcode and a contact number. On the day, access to the room.

How quickly can you book me in?

That depends on our diary for your area. Send pictures with your postcode and we will reply with the earliest dates.

Is there a call-out fee?

No. Our quotes include travel, and we charge the same wherever you are.

I rent my home. Can I book you?

Yes, but check with your landlord or agent first. Many landlords are happy for a repair to be arranged before the end of a tenancy.

What we can’t put right

We would rather lose a job than do one that won’t last, so here’s what a repair cannot put right:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send pictures and we’ll give you a straight answer.

Materials we repair

  • Ceramic tiles
  • Porcelain tiles
  • Marble
  • Floor and wall tiles
  • Natural stone & granite

Prices and what affects them

Prices start from £95. We do not charge extra for travel to North Street. The price comes down to:

  • How many items we do on one visit
  • The material and finish
  • The type of damage
  • How hard the colour is to match

Compared with replacing, repairing typically costs far less, because nothing has to be taken out, refitted or made good. The quote lists exactly what you are paying for.

Send pictures for a quote

Almost every job we do is priced from pictures. This is what we need:

  • One picture of the entire tiled area
  • Your postcode, so we can check dates
  • Any earlier repairs or coatings
  • Good light, ideally daylight, without flash glare

No survey visit is needed: we price from photos. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through, and you will get a fixed figure back.

Signs you need tile repair in North Street

Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.

Send us a photo if you notice any of these:

  • Discontinued tiles you cannot replace
  • Drill holes from removed fittings
  • Cracked floor tiles
  • Chips from dropped pans and tools

Questions to ask before booking

  • Who turns up on the day
  • Whether they match the colour on site
  • Whether the price is fixed and includes VAT
  • Aftercare advice

Our hiring checklist

What we do, step by step

The work is clean and fairly quiet, so you can carry on at home. Protection goes down first, then the work takes a few hours. At the end we talk you through how soon it can be used and how to look after it.

  1. We start by cleaning the tile and clearing loose fragments.
  2. We fill the chip, crack or hole.
  3. The repair is levelled to the tile surface.
  4. We match the colour and pattern by hand.
  5. The repair is sealed to suit the tile’s finish.

Before we arrive

  • Clear the area around the damage
  • Point us to the nearest place to park
  • Tell us about parking, stairs or access

Ask for a price

Upload pictures of the damage and one of the entire item, with your ME3 postcode, and we will reply with a fixed quote.

Send photos for a quote

Advice

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.