Essex · England

Tile Repair for Norton Heath homes

Chip, crack and drill-hole repairs to floor and wall tiles in Norton Heath, carried out at your home and guaranteed for a year.

  • Repairs from £95
  • Drill holes from removed fittings
  • Cracked floor tiles
Surface Doctor technician refinishing the outside of a roll-top bath

Trusted tile repair in Norton Heath

About our tile repair in Norton Heath

We repair the tile in place, so you don’t need to find a spare. A loose or rocking tile may need relaying first, and we will say so. Typical jobs include chips from dropped pans and tools and damaged tile edges, in natural stone & granite, ceramic tiles and marble.

You are covered after we leave: our one-year guarantee applies to every job, and we’ll explain exactly what it covers when we quote. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.

Before and after: damaged granite tiles repaired in place
Where
Norton Heath (CM4)
County
Essex
Cover
12 months on all our work
Quotes
From £95. Free, fixed quote from pictures
Phone
0345 017 0787
Last updated
23 October 2026

Can I fix it myself?

If you do try a kit, read the instructions carefully, and give it the full curing time. If it does not work out, we can still repair it properly.

The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, then guarantee it for a year.

What tile repair costs

Repairs from £95. Quotes are free and the price is fixed. What we look at:

  • How hard the colour is to match
  • Any earlier repairs that need removing first
  • How many items we do on one visit
  • What kind of damage it is

It helps to know what pushes a price up or down: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Send photos and you’ll get a fixed figure.

Getting a price from photos

Almost every job we do is priced from pictures. This is what to send:

  • The material, if you know it
  • Details of any past repairs
  • A coin beside the damage so we can judge size
  • Where you are, by postcode

For a price in Norton Heath, pictures are the quickest way: one close up, one from further back, plus your postcode. We reply with a fixed quote and our next available dates.

Common questions in Norton Heath

What do you need from me?

A close-up, a wider photo and your postcode. After that, we just agree a date.

What happens once I’ve sent photos?

You get a fixed price and available dates. If we need another angle, we will ask.

Can you quote from pictures?

Normally, yes. Clear photos let us give you a fixed quote without visiting.

Do you do work for letting agents?

Yes, often. We can quote for several properties together and work between tenancies.

What does tile repair cost?

Repairs from £95. Every job gets a fixed price based on pictures of the damage. Send a close-up and a picture of the entire item with your CM4 postcode.

Do I need to be at home?

We need someone to let us in. After that, you can carry on with your day.

Can you fill holes left by old fittings?

Yes. We fill drill holes from removed fittings.

What if the damage is worse than the photos show?

Your quote covers the damage in the pictures. Anything extra is discussed before we begin.

Work for landlords and builders

We regularly price jobs from inventory or check-out photos. You can have a price before you arrange access, and we can arrange access with the tenant directly if that helps.

Landlords, letting agents and housing providers in Norton Heath use us as well as householders. A repair between tenants keeps the property empty for less time, and it costs much less than replacing.

When to call us in Norton Heath

Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

The most common problems we’re called about are:

  • Drill holes from removed fittings
  • Cracked floor tiles
  • Discontinued tiles you can’t replace
  • Damaged tile edges

What your quote should include

  • How to care for the finish
  • What the guarantee covers, and for how long
  • Whether cleaning and preparation are in the price
  • If travel is included in the price

How to compare quotes

Covering Norton Heath

Norton Heath is about 6 miles north of Brentwood, in Essex. From the centre of Norton Heath to the outlying streets, the service is the same: a fixed quote, a tidy visit and a guarantee. We cover 644 places in Essex. We work right across the region, from Norton Heath to London (about 23 miles away).

Our visits in CM4 work the same way as everywhere else we cover. We also cover the places around Norton Heath: Nine Ashes (1 mile south), Radley Green (2 miles north-east), Willingale (2 miles north), Loves Green (3 miles east) and Shellow Bowells (3 miles north). Within a short drive, we also cover Chelmsford (8 miles east), Basildon (11 miles south-east), Harlow (9 miles north-west), Brentwood (6 miles south), Billericay (7 miles south-east) and Rayleigh (15 miles south-east).

Near you in Norton Heath

Around Norton Heath, we work in homes near Church of All Saints and Blackmore Primary School. Norton Heath’s nearest station is Ingatestone station, about 4.3 miles south-east. Further afield, we also cover the area around Willingale Doe (2.7 miles north).

Map of Norton Heath © OpenStreetMap contributors

What we do, step by step

It’s a tidy, low-fuss visit. We confirm the time with you beforehand, protect the area, and get on with the job, which usually takes a morning or an afternoon. If anything looks different from your photos, we’ll talk to you before going ahead.

  1. We clean the tile and remove loose fragments.
  2. The chip, crack or hole is filled.
  3. We level and shape the repair to the tile surface.
  4. The colour and pattern are recreated by hand.
  5. We seal the repair to suit the finish of the tile.

Preparing for the visit

  • Make sure the room can be ventilated
  • Move bottles, mats and clutter away from the area
  • Let us know which floor the room is on

Ask for a price

To get a price, send two or three photos through our quote form or ring us. We’ll say straight away whether it can be repaired.

Get a free quote

Read more

Repairing versus replacing in Norton Heath

Swapping out a damaged tile means breaking it out, tracking down a matching tile and possibly cracking its neighbours. A repair leaves the tile where it is. Our tile repair starts from £95. There are no surprise extras on the day. What we quote from your photos is what you pay, unless the damage turns out to be different, in which case we talk to you first.

Why us?

  • One visit for most repairs
  • Every repair guaranteed for a year
  • Everything repaired in place
  • We’ll tell you if it’s not worth repairing

Take a look at our pricing.

What a repair can’t fix

We won’t take on work that will not last, so these are the limits:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send pictures and we’ll give you a straight answer before you book.

Materials we work on in Norton Heath

  • Ceramic tiles
  • Floor and wall tiles
  • Marble
  • Natural stone & granite
  • Porcelain tiles
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.