Conwy · Wales
Tile repair in Pen-y-cae, Conwy
Chip, crack and drill-hole repairs to floor and wall tiles for householders, landlords and businesses in Pen-y-cae. Free, fixed quotes from your pictures.
- Repairs from £95
- Discontinued tiles you can’t replace
- Drill holes from removed fittings
Common problems we fix in Pen-y-cae
Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.
Common reasons people in Pen-y-cae contact us include:
- Discontinued tiles you cannot replace
- Chips from dropped pans and tools
- Cracked floor tiles
- Drill holes from removed fittings
Questions to ask before booking
- Whether the price covers travel
- How long it needs to cure
- Whether the price is fixed and includes VAT
- What happens if the damage is worse than the pictures show
How we handle tile repair in Pen-y-cae
We repair the tile in place, so you don’t need to find a spare. If a tile moves, it may need relaying first, and we’ll say so. If you are dealing with cracked floor tiles and damaged tile edges, we can help, on floor and wall tiles, ceramic tiles and marble alike.
Your repair is guaranteed for a year, as with every job we do. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.
- Location
- Pen-y-cae (LL34)
- County
- Conwy
- Guarantee
- 12 months on all our work
- Price
- From £95. Fixed and free, based on pictures
- Telephone
- 0345 017 0787
- Updated
- 23 October 2026
What we cannot put right
To be straight with you, there are a few things a repair will not fix:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Send us pictures and we’ll tell you honestly before you book.
Materials we work on in Pen-y-cae
- Porcelain tiles
- Ceramic tiles
- Floor and wall tiles
- Marble
- Natural stone & granite
What affects the price in Pen-y-cae
Prices start from £95. Each job gets its own fixed price. This is what makes a difference:
- Doing more than one item at once
- How easy the damage is to reach
- Previous DIY repairs that have to come out
- How hard the colour is to match
Set against the cost of replacement, repairing generally costs far less, because there’s no removal, plumbing or making good. Your fixed quote shows exactly what’s included.
Quotes from your photos
Almost every job we do is priced from pictures. This is what we need:
- A close-up of the damage, in focus
- A picture taken from further back
- Any earlier repairs or coatings
- Natural light rather than flash
If you’re in Pen-y-cae and want a price, pictures are the quickest way: a close-up, a wider shot and your postcode. We reply with a fixed quote and our next available dates.
Pen-y-cae: your questions answered
What happens after I send photos?
You’ll get a fixed quote back, generally with dates to choose from. There is no obligation to book.
Is there a call-out fee?
No. Our quotes include travel, and we charge the same wherever you are.
What happens if you find more damage?
If we find something the pictures didn’t show, we explain it first. The price only changes if you agree.
How do I book?
Just pictures, your postcode and a contact number. On the day, we only need access to the room.
Is repairing better than replacing?
In most cases, yes. A repair skips the removal, fitting and redecorating. If it isn’t worth repairing, we will tell you.
Can tenants book a repair?
Yes, though it’s best to check with your landlord first. Landlords are frequently glad to have it sorted before the end of a tenancy.
What areas do you cover?
All of Conwy, and the rest of the UK. There’s no extra charge for travel.
Do I need to be at home?
We need someone to let us in. After that, you can carry on with your day.
The process
The work is clean and fairly quiet, so you can stay at home while we are there. We protect the area first, then the work takes a few hours. Before we leave, we explain how soon it can be used and how to look after it.
- We start by cleaning the tile and clearing loose fragments.
- Next we fill the damage.
- The repair is levelled to the tile surface.
- The colour and pattern are recreated by hand.
- Finally we seal it to match the tile.
Getting ready for the visit
- Let the surface dry out before the visit
- Mention any earlier repairs or resurfacing
- Have somewhere for us to park nearby if possible
Getting a price
Getting a price is easy: take a close-up of the damage and a photo from further back, send them over with your postcode, and we will reply with a fixed price. Quotes are free and you are under no obligation.
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Where we work around Pen-y-cae
Pen-y-cae is about 5 miles south-west of Llandudno, in Conwy. We agree a date that works for you, and we will give you an arrival time in advance, so you’re not left waiting in all day. Our repair technicians cover 75 places in Conwy, from the larger towns to small villages. You can also see our page for Liverpool, about 42 miles away.
We cover every part of LL34 and the streets around it. Local streets include Cwm Road, Voel Road and Beach Road, all of which we cover. We also cover the places around Pen-y-cae: Penmaenmawr (1 mile south-west), Pen-y-coed (1 mile south-west), Penmaenan (1 mile west), Nantypandy (3 miles south-west) and Llanfairfechan (3 miles south-west). Within a short drive, we also cover Bae Colwyn (8 miles east), Llandudno (5 miles north-east), Old Colwyn (9 miles east), Colwyn Bay (9 miles east), Abergele (14 miles east) and Colwyn Bay (8 miles east).
Near you in Pen-y-cae
Locally, our jobs take us to homes close to Mountain View Hotel and Pen-y-Cae Chapel. Pen-y-cae has its own railway station: Penmaenmawr station. A little further out are Bryn y Neuadd Hospital (3.1 miles west) and Penmaenmawr Museum (less than half a mile south-west). For a walk, there is Bodlondeb Woods and Llyn y Wrach.
Landlord and trade work in Pen-y-cae
Rented homes see more wear and tear, and replacing items every time a tenant leaves is expensive. Repairing between tenants keeps the property presentable for less.
Letting agents frequently send us photos straight from the inventory. You can have a price before you arrange access, and we can arrange access with the tenant directly if that helps.
Also near Pen-y-cae
Other services in Pen-y-cae
Can I fix it myself?
Kits are cheap and easy to find, but many of the jobs we do start with putting right a DIY repair. Doing it properly first is usually the cheaper route.
We understand the appeal of fixing it yourself. The risk is that a kit repair hides the damage for a while, then fails, and then the old filler has to be removed first.
Repair or replace: which is better?
Replacing a tile involves breaking out the old tile, finding a match and risking the tiles around it. Repairing it keeps the original tile. Our tile repair starts from £95. Every job is a little different, so we price each one individually. The size and type of damage, the material and access all play a part, and combining jobs on one visit brings the cost down.
Why choose Surface Doctor in Pen-y-cae
- Normally one visit, start to finish
- We come to you, anywhere in the UK
- We leave the room as we found it
- No extra charge for your area
See our pricing.
About our accreditations · Every repair comes with a one-year guarantee.
