Conwy · Wales
Tile repair in Pen-y-coed, Conwy
We travel to Pen-y-coed for chip, crack and drill-hole repairs to floor and wall tiles. Everything is done in place, with a one-year guarantee.
- Repairs from £95
- Drill holes from removed fittings
- Damaged tile edges

Common problems we fix in Pen-y-coed
Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.
The most common problems we are called about are:
- Damaged tile edges
- Drill holes from removed fittings
- Cracked floor tiles
- Chips from dropped pans and tools
Comparing quotes
- How soon you can use it again
- Is the price fixed, and does it include VAT?
- What prep work is covered
- What the guarantee covers, and for how long
How we handle tile repair in Pen-y-coed
The tile stays where it is, so you don’t need to find a spare. If a tile moves, it may need relaying first, and we will say so. Typical jobs include cracked floor tiles and discontinued tiles you can’t replace, across floor and wall tiles, ceramic tiles and natural stone & granite.
All our work comes with our one-year guarantee. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.

- Where
- Pen-y-coed (LL34)
- Region
- Conwy
- Warranty
- 12 months on all our work
- Price
- From £95. Fixed and free, based on photos
- Telephone
- 0345 017 0787
- Last updated
- 23 October 2026
What tile repair costs
Repairs from £95. There are no hourly rates or hidden extras. The price depends on:
- Whether it’s a chip, crack, burn or wear
- How hard the colour is to match
- The material
- Access to the area
Most people are surprised how affordable a repair is, especially compared with replacing and refitting. Photos let us give you the exact figure.
Send photos for a quote
When you take your pictures, a few simple things make all the difference:
- What it’s made of, if you know
- Your postcode, so we can check dates
- Whether it’s been repaired or coated before
- Daylight if possible, and no flash reflection
The quickest way to a price is to send two or three photos using our quote form or call us. We will say straight away if a repair is the right fix.
Questions from Pen-y-coed
Can I add another job to the visit?
Yes. Combining jobs on one visit brings the cost down. Include photos of each item.
Is there any odour?
There can be some smell while we work. It fades as everything cures.
What information do you need?
Send pictures through the quote form or call 0345 017 0787.
Do you do work for letting agents?
Yes, frequently. We quote for multiple addresses and fit around tenancy changeovers.
Is there a guarantee?
Yes: twelve months. If there’s a problem with the work in that time, we come back and put it right.
Can you price it without visiting?
Yes, almost always. A close-up and a wider photo are enough to give a fixed price.
Is a repair better than a new one?
Usually, if the item is otherwise sound. A repair avoids removal and making good. If replacing would be better, we’ll say so.
It’s been repaired before. Can you still fix it?
Most of the time. Let us know what was used before.
DIY kit or professional repair?
It’s tempting to reach for a kit, but the repairs we redo most frequently are DIY ones that have discoloured or lifted. Doing it properly first is typically the cheaper route.
It’s natural to want to try a repair yourself. The risk is that a kit repair hides the damage for a while, then fails, and the old filler has to come out before a proper repair.
For landlords and businesses
Housing associations and facilities teams use us for planned and reactive repairs. A repair avoids taking out and refitting, which is easier on the people living there.
We also carry out snagging repairs for builders and developers, fixing chips and scratches before handover so nothing needs replacing. We hold CHAS, Constructionline and SafeContractor accreditations.
Nearby places to Pen-y-coed
What else we do in Pen-y-coed
When we’d advise against a repair
We will not take on work that will not last, so these are the limits:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Not sure? Send photos and we’ll give you a straight answer before booking.
Surfaces we repair
- Ceramic tiles
- Marble
- Porcelain tiles
- Natural stone & granite
- Floor and wall tiles
Pen-y-coed and nearby
Pen-y-coed is about 6 miles south-west of Llandudno, in Conwy. Our work suits any type of property, old or new, large or small, as well as offices, shops and holiday lets. Pen-y-coed is one of 75 towns and villages in Conwy where we work. Our jobs stretch from Pen-y-coed to Liverpool (43 miles away).
Our repair technicians cover all of LL34 and the streets around it. From Cwm Road, Beach Road and Derwen Road or anywhere nearby, we can come to you. Pen-y-coed sits on or near the A55, which makes travel easy. If you are just outside Pen-y-coed, we cover Penmaenmawr (1 mile north-east), Penmaenan (1 mile west), Pen-y-cae (1 mile north-east), Nantypandy (2 miles south-west) and Llanfairfechan (2 miles west). We also work in nearby towns such as Bae Colwyn (8 miles east), Llandudno (6 miles north-east), Old Colwyn (9 miles east), Colwyn Bay (10 miles east), Abergele (14 miles east) and Colwyn Bay (8 miles east).
Local landmarks in Pen-y-coed
Typical jobs here are in homes near Bron Eryri Hotel and St Davids Church and the streets around them. For rail, the closest station is Penmaenmawr station, about 0.5 miles north-east. A little further out are Braich y Dinas (1.6 miles south-west) and Penmaenmawr Museum (0.5 miles north-east). Open spaces near Pen-y-coed include Llyn y Wrach and Bodlondeb Woods.
What we do, step by step
Arrival times are agreed in advance, so you’re not left guessing. On site, it takes a morning or an afternoon for most jobs. The room is left tidy.
- First the tile is cleaned and loose pieces removed.
- We fill the chip, crack or hole.
- We level and shape the repair to the tile surface.
- We match the colour and pattern by hand.
- The repair is sealed to suit the tile’s finish.
Preparing for the visit
- Avoid using the area for a few hours before we arrive
- Let us know which floor the room is on
- Clear toiletries, mats and anything else from around the area
Ask for a price
A quote takes minutes to ask for: photograph the damage, then the entire tiled area, add your postcode and send them over. You will get a fixed price, not an estimate.
Advice
Should you replace it?
Replacing a tile means breaking it out, tracking down a matching tile and possibly cracking its neighbours. Repairing it leaves the tile where it is. Prices start from £95. Compared with replacing, repairing generally costs far less, because nothing has to be taken out, refitted or made good. The quote lists exactly what you are paying for.
Why choose Surface Doctor in Pen-y-coed
- We leave the room as we found it
- A fixed quote before booking
- One price list for the whole UK
- Nothing taken out or refitted
See our pricing.
About our accreditations · Every repair comes with a one-year guarantee.

