Bridgend · Wales

Tile Repair in Pen-y-fai

Our repair technicians come to Pen-y-fai for chip, crack and drill-hole repairs to floor and wall tiles. Everything is done in place, and the work is guaranteed.

  • Repairs from £95
  • Drill holes from removed fittings
  • Damaged tile edges
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair in Pen-y-fai

Tile repair in Pen-y-fai, done in place

A loose or rocking tile may need relaying first, and we’ll say so. The tile stays where it is, so you do not need to find a spare. Typical jobs include discontinued tiles you can’t replace and cracked floor tiles, in natural stone & granite, ceramic tiles and porcelain tiles.

Every repair is covered by our one-year guarantee, wherever you are in Bridgend. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

Speckled stone tiles with chips repaired to match the pattern
Area
Pen-y-fai (CF31)
Region
Bridgend
Cover
12 months on all our work
Quotes
From £95. Free and fixed, from your pictures
Call
0345 017 0787
Page updated
23 October 2026

Common problems we fix in Pen-y-fai

Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

It’s worth getting a quote if you see:

  • Drill holes from removed fittings
  • Cracked floor tiles
  • Damaged tile edges
  • Chips from dropped pans and tools

What to look for in a quote

  • Whether the price covers travel
  • How soon you can use it again
  • Who turns up on the day
  • How long the guarantee is and what it covers

Choosing a repair company

What happens on the day

Visits start with a quick look at the job together, so there are no surprises. After that, protection goes down around the work area and the work begins. You can expect it to take a morning or an afternoon, and we will keep you posted as we go.

  1. First the tile is cleaned and loose pieces removed.
  2. Next we fill the damage.
  3. We level and shape the repair to the tile surface.
  4. The colour and pattern are recreated by hand.
  5. We seal the repair to suit the finish of the tile.

Before we arrive

  • Let us know about parking or access
  • Mention if the room is upstairs or in a flat
  • Let the surface dry out before the visit

Ask for a price

For most jobs, photos are all we need to give you a price. Tell us what happened and where you are, and we will reply with a fixed quote and the earliest dates we have.

Send pictures for a quote

Read more

FAQs for Pen-y-fai

Is there a call-out fee?

We do not add a call-out fee. Your fixed price includes everything.

Is it worth repairing rather than replacing?

Normally, if the item is otherwise sound. A repair avoids removal and making good. We will tell you honestly if replacement makes more sense.

I’m a tenant. Can you help?

Yes. Ask your landlord first, and we can send them the quote if that helps.

Do I have to be there?

Someone needs to let us in and show us the job. After that, you can carry on with your day.

Can you quote from pictures?

Normally, yes. A close-up and a wider photo are enough to give a fixed quote.

How soon can you come?

Your quote comes with available dates. If it’s urgent, say so and we will do what we can.

Is it safe with children and pets around?

Please keep children and pets out of the room during the visit and until it has cured. Everywhere else in the home is fine.

Will there be a smell?

There may be a mild smell during the work, which fades afterwards.

Work for landlords and builders

Housing associations and facilities teams use us for planned and reactive repairs. Repairing in place avoids the disruption of a replacement, which is easier on the people living there.

Builders use us to fix snagging damage before handover, saving last-minute replacements. We can visit several plots in one trip to keep costs down.

Should I try a DIY kit first?

A DIY attempt isn’t a disaster. We take the old repair out and do it properly, so it doesn’t stop a professional repair. Just mention it when you send photos, as it can add time.

A kit can be fine for a tiny mark out of sight. For damage in plain view, cracks, holes or rust, or coloured finishes, it’s worth having it done properly.

What affects the price in Pen-y-fai

Prices start from £95. We price every job individually. What matters most is:

  • How many items we do on one visit
  • What kind of damage it is
  • Whether old repairs or coatings need taking off
  • What the surface is made of

Compared with replacing, a repair is usually a fraction of the price, because nothing has to be taken out, refitted or made good. The quote lists exactly what you are paying for.

Getting a price from pictures

Most quotes are done from photos alone. To make it quick:

  • A coin or ruler next to the damage for scale
  • Details of any past repairs
  • One picture of the whole tiled area
  • The postcode, so we can plan the visit

Upload a picture of the damage and one of the entire item, and tell us you’re in Pen-y-fai, and we will reply with a fixed quote.

When a repair isn’t the answer

To be straight with you, there are a few things a repair won’t fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

If in doubt, send photos and we’ll say what we think.

Materials we work on in Pen-y-fai

  • Porcelain tiles
  • Natural stone & granite
  • Ceramic tiles
  • Marble
  • Floor and wall tiles

Pen-y-fai and nearby

Pen-y-fai is about 1 mile north-west of Bridgend, in Bridgend. We agree a date that works for you, and we’ll give you an arrival time in advance, so there is no waiting around. Our repair technicians cover 91 places in Bridgend.

Our repair technicians cover all of CF31 and the streets around it. We regularly work on streets such as Llys Cerrig Uchaf, Llys Carrig Isaf and Clos-y-Talcen. Close by, we cover St Bride's Minor (1 mile north-east), Pen-y-cae (1 mile north-east), Wildmill (1 mile south-east), Litchard (1 mile east) and Pen-dre (1 mile south-east). Larger places within reach include Maesteg (6 miles north-west), Porthcawl (6 miles south-west), Pencoed (4 miles east), Pyle (4 miles west), Cornelly (5 miles west) and Gogledd Corneli (5 miles west).

Around Pen-y-fai

Locally, our jobs take us to homes close to Penyfai C.I.W. Primary, The Pheasant pub and Bryngarw Country Park and the streets around them. Also close by are Church of All Saints (under half a mile south-west), Ynysawdre Comprehensive School (1.4 miles north) and Bryntirion Comprehensive School (0.6 miles south). The closest station to Pen-y-fai is Wildmill station, roughly 0.7 miles south-east. Nearby you’ll also find Newcastle Castle (1.3 miles south) and Designer Outlet Bridgend (0.8 miles north-east). Not far away are Cornelly Quarry Lake 2 and Mount Ash.

Map of Pen-y-fai © OpenStreetMap contributors

Repair or replace: which is better?

Swapping out a damaged tile means breaking it out, tracking down a matching tile and possibly cracking its neighbours. Repairing it leaves the tile where it is. Repairs from £95, with every job priced individually. Our prices are the same across the UK, so there’s no premium for Pen-y-fai. The job itself decides the price: the material, the amount of damage and how many items.

Why choose Surface Doctor in Pen-y-fai

  • Honest advice, even when it means no job
  • Typically one visit, start to finish
  • Colour-matched on site
  • One price list for the entire UK

Take a look at our full price list.

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