Newport · Wales
Tile Repair for Pen-y-lan homes
Chip, crack and drill-hole repairs to floor and wall tiles at your home in Pen-y-lan, with a one-year guarantee on every repair.
- Repairs from £95
- Discontinued tiles you cannot replace
- Drill holes from removed fittings
Tile repair in Pen-y-lan without replacing anything
The tile stays where it is, so you don’t need to find a spare. If a tile moves, it may need relaying first, and we’ll say so. Our technicians work on marble, natural stone & granite and porcelain tiles, and the jobs we see most are drill holes from removed fittings and damaged tile edges.
The work is guaranteed for twelve months. If something isn’t right in that time, we come back and put it right. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.
- Where
- Pen-y-lan (NP10)
- Region
- Newport
- Guarantee
- 12 months on all our work
- Quote
- From £95. Fixed and free, based on photos
- Telephone
- 0345 017 0787
- Page updated
- 23 October 2026
Signs you need tile repair in Pen-y-lan
Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.
The things customers typically mention when they call are:
- Cracked floor tiles
- Discontinued tiles you cannot replace
- Damaged tile edges
- Chips from dropped pans and tools
What to look for in a quote
- Whether a trained technician does the job
- Whether they match the colour on site
- A fixed price, and whether VAT is included
- Whether there are any call-out or travel charges
What we do, step by step
You don’t need to empty the room beforehand. We bring everything we need with us, lay protective sheets and get going once we’ve agreed what we’re doing. Most jobs take a few hours, and you’re welcome to carry on with your day while we work.
- We clean the tile and remove loose fragments.
- The chip, crack or hole is filled.
- The repair is levelled to the tile surface.
- We recreate the colour and pattern by hand.
- The repair is sealed to suit the tile’s finish.
How to prepare
- Let us know which floor the room is on
- Keep a parking space free if you can
- Keep pets and children out of the room while we work
Ask for a price
If you’re in Pen-y-lan and want a price, pictures are the quickest way: a close-up, a wider shot and your postcode. We reply with a fixed quote and our next available dates.
Related advice
How we price tile repair
Repairs from £95. There’s no charge for travel to Pen-y-lan. The price depends on:
- Where the damage is and how we get to it
- The colour and finish to match
- What the surface is made of
- How much damage there is
Set against the cost of replacement, repairing typically costs far less, because nothing has to be taken out, refitted or made good. Your fixed quote shows exactly what’s included.
How to get a fixed quote
We price nearly every job from photos. This is what to send:
- Daylight if possible, and no flash reflection
- Something in shot to show the size
- One picture of the whole tiled area
- One sharp close-up of the damage
We price from photos so you do not have to wait in for a survey. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through, and we will come back with a fixed figure.
Pen-y-lan: your questions answered
Do you hold any accreditations?
Yes, including CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.
What if the damage is worse than the photos show?
Your quote covers the damage in the pictures. Anything extra is discussed before we begin.
What information do you need?
Use the quote form or ring 0345 017 0787, and we will do the rest.
How do I get a price for tile repair in Pen-y-lan?
Prices start from £95. The exact price depends on the damage, so we quote from photos. You’ll get a fixed figure before booking.
Is a repair better than a new one?
Normally, when the rest is in good condition. A repair avoids removal and making good. We will tell you honestly if replacement makes more sense.
Can you do more than one item on the same visit?
Of course, and it usually saves money. Send pictures of everything together and you will get one combined price.
Can you repair something that’s been repaired before?
Yes, regularly. Removing the old work can add time, and that is in the quote.
Is there a guarantee?
Yes: twelve months. If there’s a problem with the work in that time, we come back and put it right.
Landlord and trade work in Pen-y-lan
Housing associations and facilities teams use us for planned and reactive repairs in Newport and across the UK. Repairing in place avoids the disruption of a replacement, which matters when someone is living in the home.
If you manage property in Pen-y-lan, we can repair and quote for several addresses together. Send photos for each one and we’ll price them together.
Should I try a DIY kit first?
Kits are cheap and easy to find, but many of the jobs we do start with putting right a DIY repair. Getting it right first time is usually cheaper.
If you do try a kit, read the instructions carefully and work on a clean, dry surface, and give it the full curing time. If it does not work out, we can still repair it properly.
Nearby places to Pen-y-lan
Also in Pen-y-lan
Honest limits
It helps to know what we can’t do too:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Not sure? Send photos and we will give you a straight answer.
Materials we work on in Pen-y-lan
- Ceramic tiles
- Natural stone & granite
- Marble
- Floor and wall tiles
- Porcelain tiles
Should you replace it?
Swapping out a damaged tile involves breaking out the old tile, finding a match and risking the tiles around it. Repairing it leaves the tile where it is. Repairs from £95, with every job priced individually. We do not add extras on the day. The price we quote from your photos is the price you pay, and if the damage turns out to be different, we discuss it before starting.
What you get with us
- Typically one visit, start to finish
- We leave the room as we found it
- A year’s guarantee on all work
- Honest advice, even when it means no job
Take a look at our pricing.
Where we work around Pen-y-lan
Pen-y-lan is about 4 miles south-west of Newport, in Newport. From the centre of Pen-y-lan to the outlying streets, we offer exactly the same service: a fixed price, a tidy visit and a guarantee. Pen-y-lan is one of 69 places in Newport we cover. You can also see our page for Birmingham, about 80 miles away.
We cover every part of the NP10 postcode area and the streets around it. Nearby, we also work in Michaelston-y-Fedw (1 mile west), Castleton (1 mile south), Graig (1 mile north), Pentrepoeth (1 mile north) and Garth (1 mile north). Within a short drive, we also cover Newport (4 miles north-east), Victoria (4 miles north-east), Stow Hill (3 miles north-east), Maindee (5 miles north-east), Gold Tops (4 miles north-east) and Summer Hill (5 miles north-east).
What’s near Pen-y-lan
Our clients here include homes close to The Coach and Horses PH pub, Bassaleg School and Parish Church Of St Michael and the streets around them. The nearest railway station is Pye Corner station, about 2 miles north-east. A little further out are Wentloog Castle (1.1 miles south-west) and Tredegar House Museum (1.8 miles east). For a walk, there is The Mount.
About our accreditations · Every repair comes with a one-year guarantee.
