Essex · England

Tile Repair for Pilgrims Hatch homes

We travel to Pilgrims Hatch for chip, crack and drill-hole repairs to floor and wall tiles. Everything is done in place, and the work is guaranteed.

  • Repairs from £95
  • Drill holes from removed fittings
  • Cracked floor tiles
Surface Doctor technician refinishing the outside of a roll-top bath

Book tile repair in Pilgrims Hatch

Tile repair at your home in Pilgrims Hatch

A loose or rocking tile may need relaying first, and we’ll tell you. We repair the tile in place, so there is no need to hunt for a matching tile. If you’re dealing with damaged tile edges and discontinued tiles you can’t replace, we can help.

Every repair is covered by our one-year guarantee. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.

Location
Pilgrims Hatch (CM15, CM14)
County
Essex
Warranty
A year, on every repair
Quote
From £95. Fixed and free, based on pictures
Call
0345 017 0787
Page updated
23 October 2026
Chips in speckled granite tiles filled and colour matched, before and after

Signs you need tile repair in Pilgrims Hatch

Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

Send us a photo if you notice any of these:

  • Chips from dropped pans and tools
  • Damaged tile edges
  • Discontinued tiles you cannot replace
  • Drill holes from removed fittings

Comparing quotes

  • When it can be used again
  • What prep work is covered
  • Whether the colour is mixed to match
  • How long the guarantee is and what it covers

Our hiring checklist

DIY kit or professional repair?

If you are set on a kit, follow its instructions closely, make sure the area is clean and completely dry, and don’t use it until it has fully cured. If it fails, we can still put it right.

DIY kits are sold for most surfaces, and they can make a small mark look better. Where they fall down is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler frequently lifts.

What we do, step by step

Your technician turns up at the time we agreed with you, introduces themselves and looks over the damage before anything else. The floor and nearby surfaces are covered before any work starts. The work itself takes a few hours, and the room is left clean and tidy.

  1. We start by cleaning the tile and clearing loose fragments.
  2. The chip, crack or hole is filled.
  3. We shape the repair flush with the tile.
  4. We recreate the colour and pattern by hand.
  5. The repair is sealed to suit the tile’s finish.

How to prepare

  • Let us know about parking or access
  • Keep a parking space free if you can
  • Plan for the room to be out of bounds to pets and children

Ask for a price

Getting a price is easy: snap the damage close up and then the entire item, send them to us with your postcode, and you’ll get a fixed price back. Quotes are free and no obligation.

Get a fixed price

Advice

Work for landlords and builders

Landlords, letting agents and housing providers in Pilgrims Hatch use us as well as householders. A repair between tenants keeps the property empty for less time, and it costs much less than replacing.

Rented homes see more wear and tear, and replacing items every time a tenant leaves is expensive. Repairing between tenants keeps the property presentable for less.

How we price tile repair

Prices start from £95. A fixed quote means you know the cost before you book. We look at:

  • Whether we combine several jobs
  • How many areas need work
  • Access to the area
  • How hard the colour is to match

Our prices are the same across the UK, with no extra for Pilgrims Hatch. The job itself decides the price: how much damage, what it’s made of and how many items.

Quotes from your pictures

Good photos mean an accurate price. Here’s what helps:

  • A coin or ruler next to the damage for scale
  • The material, if you know it
  • Whether it’s been repaired or coated before
  • Your postcode, so we can check dates

A quote takes minutes to ask for: take one close-up and one wider shot of the tiled area, include your postcode and send them to us. What comes back is a fixed price, not a guess.

Should you replace it?

Replacing a tile means breaking it out, tracking down a matching tile and possibly cracking its neighbours. Repairing it leaves the tile where it is. Prices start from £95. A repair is priced on what needs doing, not your postcode. The full price is agreed before you book, with no extras added later.

Why Pilgrims Hatch customers choose us

  • Most jobs done in one visit
  • A fixed quote before booking
  • One price list for the entire UK
  • Rooms protected and left tidy

Read our full price list.

Pilgrims Hatch and nearby

Pilgrims Hatch is about 1 mile north-west of Brentwood, in Essex. Wherever you are in the CM15 postcode area, we come to you. Pilgrims Hatch is one of 644 places in Essex we cover. You can also see our page for London, about 19 miles away.

Here we cover the CM15 and CM14 postcode area. Local streets include Ongar Road, Hatch Road and Green Lane, and we cover them all. Other places close to Pilgrims Hatch include Crow Green (1 mile north), South Weald (1 mile south-west), Coxtie Green (1 mile west), Bentley (1 mile north-west) and Doddinghurst Common (2 miles north-west). Larger places within reach include Chelmsford (11 miles north-east), Basildon (8 miles south-east), Harlow (12 miles north-west), Canvey Island (15 miles south-east), Billericay (6 miles east) and Rayleigh (14 miles east).

Near you in Pilgrims Hatch

Typical jobs here are in homes near Sawyers Hall College, Black Horse Inn and Becket Keys Church of England School and the streets around them. Other local landmarks include Larchwood Primary School (within half a mile south-west), Saint George's church (0.5 miles south) and Weald Country Park (1.2 miles south-west). The closest station to Pilgrims Hatch is Brentwood station, about 1.6 miles south of the centre. A little further out are Brentwood Community Hospital (1.4 miles south-east). Green spaces nearby include Thorndon Park.

Map of Pilgrims Hatch © OpenStreetMap contributors

When a repair isn’t the answer

We’d rather lose a job than do one that won’t last, so here’s what a repair can’t put right:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send photos and we’ll give you a straight answer.

Surfaces we repair

  • Ceramic tiles
  • Floor and wall tiles
  • Natural stone & granite
  • Marble
  • Porcelain tiles

Common questions in Pilgrims Hatch

Will it make a mess?

We protect the room with dust sheets and masking first, and we clean up when we have finished.

What do you need from me?

Just photos, your postcode and a contact number. On the day, access to the room.

What happens after I send pictures?

You get a fixed price and available dates. If anything’s unclear, we’ll ask for another photo.

What about drill holes in tiles?

Yes. Drill holes from old rails and shelves are a common job.

Will there be a smell?

A little, depending on the job. Ventilation keeps it to a minimum, and it soon fades.

Is there a call-out fee?

We don’t add a call-out fee. Your fixed price includes everything.

Do I have to be there?

Yes. The technician needs access to the room for the visit, at a time that suits you.

Is a repair better than a new one?

In most cases, yes. Replacement brings removal, refitting and making good, which a repair avoids. If it isn’t worth repairing, we will tell you.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.