Norfolk · England
Tile repair in Pockthorpe, Norfolk
Chip, crack and drill-hole repairs to floor and wall tiles in Pockthorpe, carried out at your home and guaranteed for a year.
- Repairs from £95
- Discontinued tiles you cannot replace
- Drill holes from removed fittings
About our tile repair in Pockthorpe
If a tile moves, it may need relaying first, and we’ll say so. We repair the tile in place, so you do not need to find a spare. We regularly repair porcelain tiles, natural stone & granite and marble, and people most often call us about discontinued tiles you can’t replace and chips from dropped pans and tools.
All of our repairs are guaranteed for twelve months, and the guarantee is the same wherever you live. If something goes wrong with the work, we come back. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.
- Area
- Pockthorpe (NR3, NR1, NR2)
- Region
- Norfolk
- Guarantee
- 12 months on all our work
- Quote
- From £95. Fixed and free, based on photos
- Telephone
- 0345 017 0787
- Page updated
- 23 October 2026
Landlords, agents and businesses in Pockthorpe
We carry out planned and one-off repairs for housing associations and facilities teams. A repair avoids taking out and refitting, which is easier on the people living there.
Builders use us to fix snagging damage before handover, saving last-minute replacements. We can visit several plots in one trip.
Also near Pockthorpe
More services for Pockthorpe
Pockthorpe and the surrounding area
Pockthorpe is about 1 mile east of Norwich, in Norfolk. Wherever you are in the NR3 postcode area, we carry out the work at your property. Pockthorpe is one of 797 places in Norfolk where we work.
Our visits in NR3, NR1 and NR2 work the same way as everywhere else we cover. Whether you live on Alms Lane, Pigg Lane and Mill Lane or anywhere nearby, we can come to you. Other places close to Pockthorpe include Riverside (1 mile south), Thorpe Hamlet (1 mile south-east), Heartsease (1 mile east), Sprowston (2 miles north-east) and Old Catton (2 miles north). Larger places within reach include Dereham (15 miles west), Wymondham (9 miles south-west), Attleborough (15 miles south-west), North Walsham (13 miles north), Hethersett (6 miles south-west) and Cringleford (4 miles south-west).
Around Pockthorpe
Around Pockthorpe, we work in homes near Sportsman pub, Jane Austen College and Chapelfield Gardens. Also close by are Magdalen Gates Primary School (under half a mile north-west), Town Close House Preparatory School (1.4 miles south-west) and Saint James the Less (under half a mile west). The closest station to Pockthorpe is Norwich station, about 0.7 miles south of the centre. Other landmarks nearby include Horsford Castle (4.3 miles north-west) and Anglia Square (within half a mile west). Open spaces near Pockthorpe include Wensum Local Nature Reserve.
What we do, step by step
Once we are through the door, we keep the work contained to the one room. We mask off everything nearby, the job takes a few hours, and we finish with a tidy-up and a look at the finished work together.
- We start by cleaning the tile and clearing loose fragments.
- The chip, crack or hole is filled.
- The repair is levelled to the tile surface.
- We recreate the colour and pattern by hand.
- Finally we seal it to match the tile.
How to prepare
- Move bottles, mats and clutter away from the area
- Let us know if it has been repaired before
- Plan for the room to be out of bounds to pets and children
Getting a price
No survey visit is needed: we price from photos. Use the quote form, or ring 0345 017 0787 to talk it through.
Advice
DIY repairs versus a professional job
It’s tempting to reach for a kit, but many of the jobs we do start with putting right a DIY repair. Doing it properly first is normally the cheaper route.
We understand the appeal of fixing it yourself. The trouble is that kit repairs often look fine at first and then fail, and then the old filler has to be removed first.
Common problems we fix in Pockthorpe
Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.
Typical reasons for a call-out include:
- Drill holes from removed fittings
- Discontinued tiles you cannot replace
- Cracked floor tiles
- Damaged tile edges
What to look for in a quote
- The length of the guarantee and what it covers
- What happens if they find more damage
- How to care for the finish
- How the room is protected while they work
Common questions in Pockthorpe
Can pets and children be at home?
Yes, as long as they stay out of the room we’re working in. We’ll let you know when it’s safe to use again.
Do you cover the whole of Norfolk?
All of Norfolk, and the rest of the UK. There’s no extra charge for travel.
Can you fill holes left by old fittings?
Yes. Drill holes from old rails and shelves are a common job.
Can you redo someone else’s repair?
Yes, we often do. It can add a little time, which we include in the quote.
Can you repair several things at once?
Of course, and it typically saves money. Just add the extra items to your photos and you’ll get one combined price.
Is my repair covered?
All our work carries a one-year guarantee. Ask us what it covers when you get your quote.
Is it worth repairing rather than replacing?
In most cases, yes. Replacement brings removal, refitting and making good, which a repair avoids. If it is not worth repairing, we will tell you.
Do I need to be at home?
Someone needs to let us in and show us the job. You do not need to watch us work.
When we’d advise against a repair
Not everything can be repaired, and we’ll tell you before we start. We cannot fix:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Send us photos and we will tell you honestly before you book.
Materials we repair
- Ceramic tiles
- Marble
- Floor and wall tiles
- Porcelain tiles
- Natural stone & granite
How we price tile repair
Repairs from £95. Quotes are free and the price is fixed. What we take into account:
- Access to the area
- Any earlier repairs that need removing first
- Whether it’s a chip, crack, burn or wear
- The colour and finish to match
Compared with replacing, repairing normally costs far less, because nothing has to be taken out, refitted or made good. The quote lists exactly what you’re paying for.
Quotes from your pictures
Almost every job we do is priced from pictures. This is what we need:
- A close-up of the damage, in focus
- Any details about the material
- Your postcode, so we can check dates
- A coin beside the damage so we can judge size
The quickest way to a price is to send two or three pictures using our quote form or call us. We’ll say right away whether it can be repaired.
Repair or replace: which is better?
Swapping out a damaged tile means breaking it out, tracking down a matching tile and possibly cracking its neighbours. A repair keeps the original tile. Our tile repair starts from £95. A repair typically costs much less than people expect, particularly next to the cost of replacement. Send pictures and we will give you the exact figure.
Why choose Surface Doctor in Pockthorpe
- One visit for most repairs
- Dust sheets down, tidy finish
- No extra charge for your area
- Fixed prices from your photos
Take a look at our full price list.
About our accreditations · Every repair comes with a one-year guarantee.
