Norfolk · England

Tile Repair for Norwich homes

Damaged tiled area in Norwich? We put it right where it is, match it on site and back it with a one-year guarantee.

  • Repairs from £95
  • Damaged tile edges
  • Chips from dropped pans and tools
Surface Doctor technician refinishing the outside of a roll-top bath

Need tile repair in Norwich?

How we handle tile repair in Norwich

The tile stays where it is, so you do not need to find a spare. A loose or rocking tile may need relaying first, and we’ll tell you. We work on porcelain tiles, natural stone & granite and marble, and common reasons people contact us are damaged tile edges and cracked floor tiles.

You are covered for a year from the day of the repair. If anything is not right, ring us and we’ll come back. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.

Area
Norwich (NR7, NR3, NR5, NR1)
County
Norfolk
Cover
12 months on all our work
Quotes
From £95. Free, fixed price from pictures
Telephone
0345 017 0787
Last updated
23 October 2026
Before and after: damaged granite tiles repaired in place

Work for landlords and builders

For anyone letting property in or around Norwich, we can repair and quote for several addresses together. Send photos for each one and we’ll come back with a combined price.

Rental properties take more wear, and replacing items every time a tenant leaves is expensive. Repairing between tenants keeps the property presentable for less.

Why repair rather than replace?

Swapping out a damaged tile means breaking it out, tracking down a matching tile and possibly cracking its neighbours. A repair leaves the tile where it is. Prices start from £95. We don’t add extras on the day. What we quote from your pictures is what you pay, unless the damage turns out to be different, in which case we talk to you first.

Why book with us

  • Nothing taken out or refitted
  • Rooms protected and left tidy
  • Repair technicians who travel to you, UK-wide
  • Colour-matched on site

Take a look at our pricing.

What affects the price in Norwich

Prices start from £95. There’s no charge for travel to Norwich. The price comes down to:

  • How many items we do on one visit
  • How easy the damage is to reach
  • What kind of damage it is
  • The material

A few things move the price: access, material, the extent of the damage and whether we can do several items together. Send pictures and you will get a fixed figure.

How to get a fixed quote

Photographing the damage takes a minute. Try to send:

  • Daylight if possible, and no flash reflection
  • A clear, close picture of the problem area
  • A wider photo showing the entire tiled area
  • A coin beside the damage so we can judge size

To get a price, send two or three pictures using our quote form or call us. We will tell you honestly if a repair is the right fix.

Norwich: your questions answered

Can you quote from pictures?

Nearly always. If pictures do not show enough, we’ll ask for another angle.

What happens if you find more damage?

Your quote covers the damage in the photos. If there’s more, we will tell you before starting.

Can landlords book you?

Yes, often. We can quote for several properties together and work between tenancies.

How quickly can you book me in?

We’ll give you dates with your quote. Tell us if you need it done quickly.

What does tile repair cost?

Repairs from £95. The exact price depends on the damage, so we quote from photos. You know the full cost before anything is booked.

Do you cover the entire of Norfolk?

We cover the entire UK, including Norwich and the rest of Norfolk. Send your postcode with your photos and we will confirm dates.

Can a cracked tile be fixed in place?

Typically, as long as it’s still firmly stuck down.

Is there a guarantee?

Yes: twelve months. If anything goes wrong with the repair within the year, we return to fix it.

Covering Norwich

Norwich is in Norfolk. Our technicians come to clients in Norwich and nearby villages, so you do not need to take anything anywhere. Norwich is one of 797 towns and villages in Norfolk where we work.

Jobs in NR7, NR3, NR5 and NR1 work the same way as everywhere else we cover. Jobs here include addresses on Freeman Square, Goodman Square and Market Avenue and the roads around them. Being close to the A11 and A140, Norwich is simple for us to get to. If you are just outside Norwich, we cover Norwich Lanes (1 mile south), Heigham (1 mile south-west), Golden Triangle (1 mile south-west), Lakenham (2 miles south) and Hellesdon (2 miles west). Further out, we also cover Dereham (15 miles west), Wymondham (8 miles south-west), Attleborough (15 miles south-west), North Walsham (13 miles north), Hethersett (5 miles south-west) and Cringleford (3 miles south-west). Norwich is among the bigger towns we cover in Norfolk.

Around Norwich

Locally, our jobs take us to homes close to Jane Austen College, Magdalen Gates Primary School and The Catherine Wheel Public House, among other places. You’ll also find Chapelfield Gardens (0.8 miles south), St Augustine's Church (less than half a mile south-east) and Town Close House Preparatory School (1.4 miles south). The closest station to Norwich is Norwich station, about 1.1 miles south-east. Other landmarks nearby include John Jarrold Printing Museum (0.5 miles south-east) and Horsford Castle (4 miles north). The countryside around Norwich includes Wensum Local Nature Reserve.

Map of Norwich © OpenStreetMap contributors

When to call us in Norwich

Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.

It’s worth getting a quote if you see:

  • Chips from dropped pans and tools
  • Drill holes from removed fittings
  • Cracked floor tiles
  • Damaged tile edges

What your quote should include

  • How long the guarantee is and what it covers
  • How to look after the finish
  • How changes to the job are handled
  • A fixed price, and whether VAT is included

10 questions to ask before booking

Should I try a DIY kit first?

If you’ve already tried a DIY fix, that’s fine. We remove the old filler and start again, so it doesn’t stop a professional repair. Just mention it when you send photos, as it can add time.

Kits are cheap and easy to find, but many of the jobs we do start with putting right a DIY repair. Getting it right first time is normally cheaper.

When a repair is not the answer

Some jobs aren’t right for a repair, for example:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

If in doubt, send pictures and we’ll say what we think before you book.

Materials we repair

  • Marble
  • Natural stone & granite
  • Porcelain tiles
  • Ceramic tiles
  • Floor and wall tiles

What we do, step by step

From the moment we arrive, the aim is to do the job without disturbing the rest of your home. We mask off everything nearby, the work takes a few hours, and we finish by cleaning up and talking you through the result.

  1. We clean the tile and remove loose fragments.
  2. The chip, crack or hole is filled.
  3. The repair is levelled to the tile surface.
  4. The colour and pattern are recreated by hand.
  5. Finally we seal it to match the tile.

Before we arrive

  • Open a window if you can
  • Mention any earlier repairs or resurfacing
  • Clear the area around the damage

Get a quote

We price from photos so you don’t have to wait in for a survey. Use the quote form, or ring 0345 017 0787 to talk it through, and you will get a fixed figure back.

Get a free quote

Advice

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