Essex · England

Tile repair in Polstead, Essex

Chip, crack and drill-hole repairs to floor and wall tiles at your home in Polstead, with a one-year guarantee on every repair.

  • Repairs from £95
  • Discontinued tiles you can’t replace
  • Chips from dropped pans and tools
Surface Doctor technician refinishing the outside of a roll-top bath

Trusted tile repair in Polstead

Landlord and trade work in Polstead

Hotels, guest houses and holiday lets need rooms back in use quickly, so most of our work is done in a single visit. We can work around your bookings.

Letting agents often send us pictures straight from the inventory. That means we can quote before you even visit the property, and we can arrange access with the tenant directly if that helps.

Tile repair in Polstead, done in place

We repair the tile in place, so you don’t need to find a spare. If a tile moves, it may need relaying first, and we’ll say so. We’re frequently asked to fix damaged tile edges and chips from dropped pans and tools, across ceramic tiles, marble and floor and wall tiles.

You get a one-year guarantee, the same in Polstead as everywhere else we work. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.

Speckled stone tiles with chips repaired to match the pattern
Area
Polstead (CO6)
Area hub
Essex
Guarantee
A year, on every repair
Price
From £95. Fixed and free, based on pictures
Telephone
0345 017 0787
Page updated
23 October 2026

Questions from Polstead

Are you a vetted contractor?

We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.

Is there any odour?

There may be a mild smell during the work.

Do you do work for letting agents?

Yes, frequently. We quote for multiple addresses and fit around tenancy changeovers.

Is it OK to have pets in the house?

Keep pets and children away from the work area on the day, mainly so nothing gets touched before it has cured.

It’s been repaired before. Can you still fix it?

Yes, regularly. Removing the old work can add time, and that’s in the quote.

What happens after I send photos?

We check the damage, the material and your postcode, then reply with a quote with dates.

Do you cover Polstead?

We do. Technicians travel to Polstead from across the region, with no extra charge for travel.

Is there a guarantee?

Every repair comes with our one-year guarantee. Ask us what it covers when you get your quote.

What we can’t put right

It helps to know what we cannot do too:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send pictures and we will give you a straight answer before you book.

Surfaces we repair

  • Porcelain tiles
  • Floor and wall tiles
  • Ceramic tiles
  • Marble
  • Natural stone & granite

DIY kit or professional repair?

If you do try a kit, read the instructions carefully, and give it the full curing time. If it does not work out, we can still repair it properly.

Kits are cheap and easy to find, but many of the jobs we do start with putting right a DIY repair. Doing it properly first is usually the cheaper route.

What we are called out for in Polstead

Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

Most people get in touch when they notice one of these:

  • Cracked floor tiles
  • Chips from dropped pans and tools
  • Discontinued tiles you can’t replace
  • Drill holes from removed fittings

What to look for in a quote

  • What happens if they find more damage
  • How soon you can use it again
  • Whether the colour is mixed to match
  • Whether the price covers travel

How to compare quotes

What affects the price in Polstead

Repairs from £95. We do not charge extra for travel to Polstead. The price comes down to:

  • How many items we do on one visit
  • The type of damage
  • How hard the colour is to match
  • How many areas need work

The price reflects the work involved, not where you live. The full price is agreed before you book, with nothing added on the day.

Quotes from your photos

Good pictures mean an accurate price. Here’s what we find most useful:

  • The postcode, so we can plan the visit
  • Good light, ideally daylight, without flash glare
  • A coin or ruler next to the damage for scale
  • One picture of the whole tiled area

For most jobs, pictures are all we need to give you a price. Add a line about what happened and your postcode, and we will send back a fixed quote and some dates.

Polstead and the surrounding area

Polstead is about 7 miles east of Sudbury, in Essex. Clients in Polstead get the same service as everywhere else we cover: a fixed quote from photos, and a technician at your door on the day. We work in 644 places across Essex, from the larger towns to small villages. Our nearest city page is London, about 55 miles away.

Every address in CO6 is covered. That includes homes on Rockalls Road, Heath Road and Polstead Hill and the roads around them. We also cover the places around Polstead: Bell's Corner (1 mile south), Polstead Heath (1 mile north), Hadleigh Heath (2 miles north), Shelley (2 miles east) and Lower Layham (2 miles north-east). Further out, we also cover Colchester (8 miles south), Camulodunum (9 miles south), Halstead (12 miles west), Greenstead (8 miles south), Tiptree (15 miles south-west) and Wivenhoe (10 miles south).

What’s near Polstead

We visit homes around The Cock Inn and Church of St Mary. Other landmarks nearby include Lindsey Castle (3.7 miles north). For a walk, there’s Groton Wood.

Map of Polstead © OpenStreetMap contributors

The process

A typical visit goes like this: we arrive at the agreed slot, sheet and mask the area around the job, carry out the work and tidy away. Plan for a morning or an afternoon from start to finish. Before we go, we’ll explain how long to leave it and what to avoid for the first few days.

  1. We start by cleaning the tile and clearing loose fragments.
  2. We fill the chip, crack or hole.
  3. We level and shape the repair to the tile surface.
  4. We recreate the colour and pattern by hand.
  5. Finally we seal it to match the tile.

Preparing for the visit

  • Tell us about any previous repairs or coatings
  • Clear the area around the damage
  • Open a window if you can

Ask for a price

Getting a price is easy: snap the damage close up and then the entire item, send them over with your postcode, and you will get a fixed price back. There is no charge for the quote and you are under no obligation.

Get a fixed price

Related advice

Repair or replace in Polstead?

Replacing a tile means breaking it out, tracking down a matching tile and possibly cracking its neighbours. Repairing it leaves the tile where it is. Our tile repair starts from £95. No two jobs are quite the same, so we price each one individually. The size and type of damage, the material and access all play a part, and doing several things on one visit costs less than separate visits.

Why choose Surface Doctor in Polstead

  • Rooms protected and left tidy
  • We’ll tell you if it’s not worth repairing
  • One visit for most repairs
  • Colours mixed by hand to suit your surface

See our full price list.

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