Shropshire · England
Tile repair in Pontesbury, Shropshire
Chip, crack and drill-hole repairs to floor and wall tiles for householders, landlords and businesses in Pontesbury. Free, fixed quotes from your photos.
- Repairs from £95
- Chips from dropped pans and tools
- Drill holes from removed fittings
Tile repair in Pontesbury without replacing anything
We repair the tile in place, so you do not need to find a spare. If a tile moves, it may need relaying first, and we will say so. Common call-outs are for chips from dropped pans and tools and drill holes from removed fittings, on natural stone & granite, ceramic tiles and porcelain tiles.
Peace of mind is built in: each job carries a one-year guarantee, and we explain what it covers before you book. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.
- Location
- Pontesbury (SY5)
- County
- Shropshire
- Guarantee
- 12 months on all our work
- Quotes
- From £95. Fixed and free, based on pictures
- Phone
- 0345 017 0787
- Last updated
- 23 October 2026
Questions from Pontesbury
When can you do it?
We’ll give you dates with your quote. Tell us if you need it done quickly.
Can you repair a cracked floor tile without replacing it?
Frequently, yes, if it is not loose.
Is there a call-out fee?
We don’t add a call-out fee. Your fixed quote includes everything.
Is the work guaranteed?
All our work carries our one-year guarantee. Ask us what it covers when you get your quote.
Can you fill holes left by old fittings?
Yes. We fill drill holes from removed fittings.
Can I get a quote without a visit?
Nearly always. We only ask to see it in person if the photos cannot show what we need.
Can you redo someone else’s repair?
Yes, regularly. It can add a little time, which we include in the quote.
What does tile repair cost?
Prices start from £95. The exact price depends on the damage, so we quote from photos. You know the full cost before anything is booked.
Nearby places to Pontesbury
What else we do in Pontesbury
What tile repair costs
Prices start from £95. Each job gets its own fixed quote. These are the things that affect it:
- Whether we combine several jobs
- The type of damage
- Previous DIY repairs that have to come out
- The colour and finish to match
Rather than charging by the hour, we price the entire job up front. It depends on the damage, the material and access.
Quotes from your pictures
Photographing the damage takes a minute. Please include:
- A clear, close picture of the problem area
- A coin or ruler next to the damage for scale
- Your postcode, so we can check dates
- Daylight if possible, and no flash reflection
If you’re in Pontesbury and want a price, the easiest route is photos: one close up, one from further back, plus your postcode. You’ll get a fixed quote with dates to choose from.
Honest limits
Honesty matters more than a booking, so here’s what a repair can’t fix:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Not sure? Send pictures and we will give you a straight answer before booking.
Surfaces we repair
- Natural stone & granite
- Floor and wall tiles
- Ceramic tiles
- Porcelain tiles
- Marble
What we’re called out for in Pontesbury
Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.
People typically call us when they notice something like this:
- Discontinued tiles you cannot replace
- Chips from dropped pans and tools
- Drill holes from removed fittings
- Cracked floor tiles
Questions to ask before booking
- Whether the colour is mixed to match
- What preparation is included
- How changes to the job are handled
- If travel is included in the price
Repairing versus replacing in Pontesbury
Swapping out a damaged tile involves breaking out the old tile, finding a match and risking the tiles around it. A repair leaves the tile where it is. Prices start from £95. Set against the cost of replacement, a repair is generally a fraction of the price, because there’s no removal, plumbing or making good. Your fixed quote shows exactly what’s included.
Why choose Surface Doctor in Pontesbury
- Dust sheets down, tidy finish
- A year’s guarantee on all work
- A fixed quote before you book
- Colour-matched on site
Read our prices page.
For landlords and businesses
We work for landlords, letting agents and housing providers in Pontesbury as well as homeowners. A repair between tenants keeps the property empty for less time, and it costs much less than replacing.
We carry out planned and one-off repairs for housing associations and facilities teams. Repairing in place avoids the disruption of a replacement, which matters when someone is living in the home.
Pontesbury and nearby
Pontesbury is about 7 miles south-west of Shrewsbury, in Shropshire. Jobs in Pontesbury are booked in like any other job: a fixed quote from photos, then a visit to do the work. Pontesbury is one of 433 towns and villages in Shropshire we cover. Our jobs stretch from Pontesbury to Birmingham (about 44 miles away).
Our repair technicians cover all of SY5. From Station Road, Brookside and Brook Rise or anywhere nearby, we can come to you. Nearby, we also work in Pontesford (1 mile north-east), Plealey (2 miles east), Yockleton (3 miles north), Arscott (3 miles north-east) and Longden Common (3 miles east). Within a short drive, we also cover Shrewsbury (7 miles north-east), Coleham (7 miles north-east), Kingsland (7 miles north-east), Belle Vue (7 miles north-east), Monkmoor (8 miles north-east) and Bagley (8 miles north-east).
Near you in Pontesbury
We visit homes around Pontesbury CofE Primary School, Mary Webb School and Science College and Church of St George and the streets around them. Well-known places in the area include Callow Castle (1.1 miles south-west) and Beeches Hospital (5.3 miles east).
Can I fix it myself?
You can buy a DIY kit for most repairs, and they can tidy up a tiny mark. Where they fall down is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler frequently lifts.
The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, then guarantee it for a year.
How it works
We begin by going over the job with you, so there are no surprises. Then the area is sheeted and masked and we start. Allow a morning or an afternoon, and we’ll keep you posted as we go.
- We clean the tile and remove loose fragments.
- We fill the chip, crack or hole.
- We shape the repair flush with the tile.
- We match the colour and pattern by hand.
- Finally we seal it to match the tile.
Before we arrive
- Ensure the area is dry
- Tell us if there are stairs or a lift
- Keep pets and children out of the room while we work
Getting a price
Email us a photo of the damage and one of the whole item, and tell us you are in Pontesbury, and we’ll come back with a fixed quote.
Related advice
About our accreditations · Every repair comes with a one-year guarantee.
