Herefordshire · England

Tile repair in Pontshill, Herefordshire

Problem with your tiled area in Pontshill? We repair it in place, match it on site and guarantee the work for a year.

  • Repairs from £95
  • Drill holes from removed fittings
  • Discontinued tiles you cannot replace
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair for Pontshill homes

About our tile repair in Pontshill

We repair the tile in place, so you do not need to find a spare. A loose or rocking tile may need relaying first, and we will say so. If you’re dealing with discontinued tiles you can’t replace and drill holes from removed fittings, we can help, on floor and wall tiles, ceramic tiles and marble alike.

You get a one-year guarantee, the same in Pontshill as everywhere else we work. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

Technician kneeling to repair a kitchen floor
Where
Pontshill (HR9)
County
Herefordshire
Cover
One year on every repair
Quote
From £95. Fixed and free, based on pictures
Call
0345 017 0787
Page updated
23 October 2026

Questions from Pontshill

How soon can you come?

That depends on our diary for your area. Send pictures with your postcode and we will reply with the earliest dates.

I rent my home. Can I book you?

Of course. Check with your landlord; we can send the quote to them too.

Does someone need to be in?

Yes. The technician needs access to the room for the visit, at a time that suits you.

Is it worth repairing rather than replacing?

Generally, yes. Replacement brings removal, refitting and making good, which a repair avoids. If it isn’t worth repairing, we’ll tell you.

What about drill holes in tiles?

Yes. We fill drill holes from removed fittings.

What happens once I’ve sent photos?

You will get a fixed quote back, plus dates. There’s no obligation to book.

Can you do more than one item on the same visit?

Yes. Doing several items on one visit generally costs less than separate visits. Include photos of each item.

Which areas do you work in?

Everywhere in the UK, Pontshill included. Travel is included in the price.

Landlords, agents and businesses in Pontshill

We also carry out snagging repairs for builders and developers, putting right damage done during fitting. We hold CHAS, Constructionline and SafeContractor accreditations.

Builders use us to fix snagging damage before handover. Several plots can be done in one visit.

Can I fix it myself?

If you’re set on a kit, follow its instructions closely, ensure the area is clean and completely dry, and give it the full curing time. If it doesn’t work out, we can still repair it properly.

We understand the appeal of fixing it yourself. The trouble is that kit repairs frequently look fine at first and then fail, and then the old filler has to be removed first.

When to call us in Pontshill

Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.

If you can see any of these, send us a picture:

  • Chips from dropped pans and tools
  • Cracked floor tiles
  • Drill holes from removed fittings
  • Discontinued tiles you cannot replace

Before booking anyone

  • What aftercare is recommended
  • What the guarantee covers, and for how long
  • If travel is included in the price
  • Whether they match the colour on site

Choosing a repair company

Prices and what affects them

Prices start from £95. You won’t pay by the hour. The price is based on:

  • The material and finish
  • How hard the colour is to match
  • How many items we do on one visit
  • The type of damage

What it costs depends on the type and amount of damage, the material and how many jobs we combine into one visit. We give a fixed price from your pictures, so you know the cost before booking.

Quotes from your photos

Most quotes are done from pictures alone. To help us price it:

  • Whether it’s been repaired or coated before
  • A close-up of the damage, in focus
  • One picture of the whole tiled area
  • Natural light rather than flash

No survey visit is needed: we price from photos. Use the quote form, or ring 0345 017 0787 to talk it through.

Our work in Pontshill

Pontshill is about 3 miles south-east of Ross-on-Wye, in Herefordshire. Our repair technicians come to clients in Pontshill and the surrounding area, so nothing has to leave your home. Pontshill is one of 255 towns and villages in Herefordshire we cover. Our jobs stretch from Pontshill to Birmingham (about 48 miles away).

Here we cover the HR9 postcode area. Nearby, we also work in Pontshill Marsh (1 mile east), Hope Mansell (2 miles south-west), Howle Hill (2 miles south-west), Coughton (3 miles west) and Ruardean (3 miles south). We also work in nearby towns such as Hereford (14 miles north-west), Ross-on-Wye (3 miles north-west), Ledbury (11 miles north-east), Redhill (13 miles north-west), Newton Farm (13 miles north-west) and Merrivale (3 miles north-west).

Around Pontshill

Around Pontshill, we work in homes near Weston-under-Penyard CofE Primary School and Church of St Lawrence, among other places. A little further out are Railways In Miniature Museum (2.7 miles north-west) and Ross on Wye Hospital (2.7 miles north-west). Open spaces near Pontshill include Wigpool and Chase Wood Hill.

Map of Pontshill © OpenStreetMap contributors

What happens on the day

We turn up at the time we agreed with you, introduces themselves and checks the damage against your photos first. Dust sheets and masking tape go down before any work starts. The work itself takes a morning or an afternoon, and the room is left clean and tidy.

  1. We clean the tile and remove loose fragments.
  2. The chip, crack or hole is filled.
  3. We level and shape the repair to the tile surface.
  4. We recreate the colour and pattern by hand.
  5. Finally we seal it to match the tile.

Preparing for the visit

  • Let us know if it has been repaired before
  • Point us to the nearest place to park
  • Avoid using the area for a few hours before we arrive

Getting a price

Getting a quote takes a couple of minutes: photograph the damage, then the whole tiled area, include your postcode and send them to us. What comes back is a fixed quote, not a guess.

Get a fixed price

Read more

Honest limits

We will not take on work that will not last, so here’s what a repair cannot put right:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us pictures and we’ll tell you honestly.

What we work on

  • Marble
  • Floor and wall tiles
  • Ceramic tiles
  • Natural stone & granite
  • Porcelain tiles

Repair or replace: which is better?

Swapping out a damaged tile involves breaking out the old tile, finding a match and possibly cracking its neighbours. Repairing it keeps the original tile. Repairs from £95, with every job priced individually. Instead of hourly rates, we fix the price before we start. Damage, material and access decide it, and doing several items at once reduces it.

Why book with us

  • We leave the room as we found it
  • Typically one visit, start to finish
  • Colours mixed by hand to suit your surface
  • Fixed prices from your photos

Read our pricing.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.