Carmarthenshire · Wales

Tile Repair in Pontyates

We travel to Pontyates for chip, crack and drill-hole repairs to floor and wall tiles. Everything is done in place, and the work is guaranteed.

  • Repairs from £95
  • Chips from dropped pans and tools
  • Drill holes from removed fittings
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair near Pontyates

Prices and what affects them

Prices start from £95. There are no hourly rates or hidden extras. The price is based on:

  • How many items we do on one visit
  • Previous DIY repairs that have to come out
  • How many areas need work
  • Access to the area

It helps to know what pushes a price up or down: access, material, the extent of the damage and whether we can do several items together. Send pictures and you’ll get a fixed figure.

Getting a price from photos

A couple of clear pictures is all it takes. Try to include:

  • Your postcode, so we can check dates
  • A coin or ruler next to the damage for scale
  • Details of any past repairs
  • What it’s made of, if you know

If you’re in Pontyates and want a price, the easiest route is photos: a close-up, a wider shot and your postcode. You will get a fixed quote with dates to choose from.

How we handle tile repair in Pontyates

We repair the tile in place, so there is no need to hunt for a matching tile. A loose or rocking tile may need relaying first, and we will say so. We are frequently asked to fix damaged tile edges and discontinued tiles you can’t replace, across marble, floor and wall tiles and ceramic tiles.

A one-year guarantee comes as standard, so you are covered after the visit. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.

Location
Pontyates (SA17)
County
Carmarthenshire
Warranty
One year on every repair
Price
From £95. Free and fixed, from your photos
Telephone
0345 017 0787
Page updated
23 October 2026
Floor repair in progress in a customer’s kitchen

Can I fix it myself?

Kits are cheap and easy to find, but many of the jobs we do start with putting right a DIY repair. Doing it properly first is typically the cheaper route.

It’s natural to want to try a repair yourself. The risk is that a kit repair hides the damage for a while, then fails, and the old filler has to come out before a proper repair.

Pontyates questions

How do I book?

Just pictures, your postcode and a contact number. On the day, access to the room.

Is there any odour?

Some materials have a smell while they’re applied, which is why we ventilate. It fades as everything cures.

Do you do work for letting agents?

Yes, often. We quote for multiple addresses and fit around tenancy changeovers.

It’s been repaired before. Can you still fix it?

Usually, yes. We remove the old repair before doing a new one, so let us know about it.

Is a repair better than a new one?

Generally, if the item is otherwise sound. A repair avoids removal and making good. If replacing would be better, we will say so.

Does someone need to be in?

Yes. The technician needs access to the room for the visit, at a time that suits you.

Can a cracked tile be fixed in place?

Typically, if it isn’t loose.

Are there extra charges for Pontyates?

No. Our quotes include travel, and we charge the same wherever you are.

Landlord and trade work in Pontyates

Hotels, guest houses and holiday lets cannot afford rooms out of action for long, so we keep visits short and tidy. We can work around your bookings.

We also carry out snagging repairs for builders and developers, fixing chips and scratches before handover. We hold CHAS, Constructionline and SafeContractor accreditations.

When we’d advise against a repair

In fairness, there are a few things a repair will not fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us pictures and we’ll tell you honestly before booking.

Materials we work on in Pontyates

  • Floor and wall tiles
  • Natural stone & granite
  • Ceramic tiles
  • Marble
  • Porcelain tiles

What we’re called out for in Pontyates

Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.

The most common problems we are called about are:

  • Cracked floor tiles
  • Drill holes from removed fittings
  • Damaged tile edges
  • Discontinued tiles you can’t replace

Comparing quotes

  • The length of the guarantee and what it covers
  • Whether a trained technician does the job
  • How soon you can use it again
  • Whether cleaning and preparation are in the price

Choosing a repair company

Our work in Pontyates

Pontyates is about 7 miles north-west of Llanelli Rural, in Carmarthenshire. From the centre of Pontyates to the outlying streets, the service is the same: a fixed price, a tidy visit and a guarantee. Pontyates is one of 195 places in Carmarthenshire we cover.

Our visits in SA17 work the same way as everywhere else we cover. Streets in the area include Horeb Road, Meinciau Road and Heol yr Ysgol, all of which we cover. Neighbouring places we cover include Mynyddygarreg (1 mile west), Llangadog (1 mile south-west), Four Roads (1 mile north-east), Carwe (2 miles south-east) and Pont-iets (2 miles east). Larger places within reach include Llanelli (7 miles south-east), Carmarthen (8 miles north), Llanelli Rural (7 miles south-east), Bigyn (7 miles south-east), Wern (7 miles south-east) and Ammanford (12 miles east).

Landmarks near Pontyates

Typical jobs here are in homes near Prince of Wales pub and Ysgol G. Mynyddygarreg. For rail, the closest station is Kidwelly station, about 2.3 miles south-west. Nearby you’ll also find Kidwelly Castle (1.7 miles south-west). Open spaces near Pontyates include Allt Cunedda.

Map of Pontyates © OpenStreetMap contributors

The process

We begin by going over the job with you, so there are no surprises. Next, we cover and mask everything nearby and the work begins. It normally takes a few hours, and we will keep you posted as we go.

  1. We start by cleaning the tile and clearing loose fragments.
  2. Next we fill the damage.
  3. We shape the repair flush with the tile.
  4. The colour and pattern are recreated by hand.
  5. Finally we seal it to match the tile.

Preparing for the visit

  • Mention if the room is upstairs or in a flat
  • Let the surface dry out before the visit
  • Open a window if you can

Ask for a price

The quickest way to a price is to send two or three photos using our quote form or call us. We will say right away whether it can be repaired.

Get a free quote

Read more

Repairing versus replacing in Pontyates

Replacing a tile involves breaking out the old tile, finding a match and risking the tiles around it. A repair keeps the original tile. Our tile repair starts from £95. A repair generally costs much less than people expect, especially compared with replacing and refitting. Send photos and we’ll give you the exact figure.

Why book with us

  • Honest advice, even when it means no job
  • Accredited with CHAS, Constructionline and SafeContractor
  • We come to you, anywhere in the UK
  • A fixed quote before you book

See our prices page.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.