Middlesbrough · England

Tile repair in Portrack, Middlesbrough

Chip, crack and drill-hole repairs to floor and wall tiles at your home in Portrack, with a one-year guarantee on every repair.

  • Repairs from £95
  • Discontinued tiles you cannot replace
  • Drill holes from removed fittings
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair in Portrack

Tile repair in Portrack without replacing anything

We repair the tile in place, so you don’t need to find a spare. If a tile moves, it may need relaying first, and we’ll say so. We regularly repair floor and wall tiles, marble and natural stone & granite, and the jobs we see most are drill holes from removed fittings and chips from dropped pans and tools.

Whatever the size of the job, it’s backed by a one-year guarantee in Portrack and across Middlesbrough. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.

Technician kneeling to repair a kitchen floor
Area
Portrack (TS18, TS20, TS19)
County
Middlesbrough
Guarantee
12 months on all our work
Price
From £95. Fixed and free, based on pictures
Call
0345 017 0787
Last updated
23 October 2026

FAQs for Portrack

Do I have to be there?

We need someone to let us in. You do not need to watch us work.

Is my repair covered?

Yes: twelve months. If there’s a problem with the work in that time, we come back and put it right.

Can I get a quote without a visit?

Yes, almost always. A close-up and a wider photo are enough to give a fixed quote.

Do you work for landlords and businesses?

Yes. We carry out repairs for homeowners, landlords, letting agents, builders and businesses in Portrack.

What happens next?

We check the damage, the material and your postcode, then reply with a quote with dates.

Do you charge for travel?

No. Our quotes include travel, and we charge the same wherever you are.

Will there be a smell?

There may be a mild smell during the work.

Will you leave a mess?

Very little mess: we sheet and mask everything nearby, and we leave the room clean.

When to call us in Portrack

Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.

If you can see any of these, send us a picture:

  • Damaged tile edges
  • Chips from dropped pans and tools
  • Drill holes from removed fittings
  • Discontinued tiles you can’t replace

Comparing quotes

  • What protection goes down before work starts
  • A fixed price, and whether VAT is included
  • What happens if the damage is worse than the photos show
  • How long it needs to cure

Our hiring checklist

How we price tile repair

Prices start from £95. Prices are worked out job by job, from your photos. The main factors are:

  • The size and number of damaged areas
  • How many items we do on one visit
  • How easy the damage is to reach
  • The material and finish

It helps to know what pushes a price up or down: access, material, the extent of the damage and whether we can do several items together. Send pictures and you’ll get a fixed figure.

Getting a price from pictures

You can normally get a fixed quote without us visiting. To help us price it:

  • A coin beside the damage so we can judge size
  • The postcode, so we can plan the visit
  • The material, if you know it
  • One picture of the entire tiled area

Most clients in Portrack get their price from photos. Add a line about what happened and your postcode, and we’ll reply with a fixed quote and the earliest dates we have.

When a repair isn’t the answer

It helps to know what we cannot do:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

If in doubt, send pictures and we’ll say what we think.

Materials we repair

  • Marble
  • Floor and wall tiles
  • Ceramic tiles
  • Natural stone & granite
  • Porcelain tiles

Landlords, agents and businesses in Portrack

If you manage property in Portrack, we can repair and quote for several addresses together. Send pictures for each one and we’ll come back with a combined price.

Builders, developers and site managers book us for snagging repairs, fixing chips and scratches before handover so nothing needs replacing. We are CHAS, Constructionline and SafeContractor accredited.

DIY repairs versus a professional job

It’s tempting to reach for a kit, but the repairs we redo most often are DIY ones that have discoloured or lifted. Doing it properly first is normally the cheaper route.

It’s natural to want to try a repair yourself. The trouble is that kit repairs frequently look fine at first and then fail, and then the old filler has to be removed first.

Covering Portrack

Portrack is about 1 mile east of Stockton-on-Tees, in Middlesbrough. From the centre of Portrack to the outlying streets, we offer exactly the same service: fixed prices, tidy work and a one-year guarantee. Portrack is one of 33 places in Middlesbrough we cover. Our nearest city page is Newcastle upon Tyne, about 32 miles away.

Postcode districts we cover here: TS18, TS20 and TS19. From Bath Lane, Ross Road and The Square or anywhere nearby, we can come to you. Portrack sits on or near the A1046, which makes travel easy. If you are just outside Portrack, we cover Tilery (1 mile north-west), Mount Pleasant (1 mile north-west), Newtown (1 mile west), Stockton-on-Tees (1 mile west) and Norton (1 mile north-west). Larger places within reach include Middlesbrough (4 miles south-east), Park End (4 miles east), Berwick Hills (4 miles east), Whale Hill (7 miles east), Normanby (6 miles east) and Brookfield (3 miles south-east).

Around Portrack

Our customers here include homes close to Riverside Inn, Trinity Green and Church of St Mary. Other local landmarks include Tilery Primary School (within half a mile west) and North Shore Academy (0.7 miles north). For rail, the closest station is Stockton station, roughly 0.7 miles west of the centre. Nearby you’ll also find Yarm Castle (5 miles south-west) and University Hospital of North Tees (2.1 miles west). For a walk, there’s RSPB Salthome.

Map of Portrack © OpenStreetMap contributors

Why repair rather than replace?

Swapping out a damaged tile means breaking it out, tracking down a matching tile and risking the tiles around it. Repairing it leaves the tile where it is. Our tile repair starts from £95. What it costs depends on the type and amount of damage, the material and how many jobs we combine into one visit. You get a fixed price from your photos, so you know the cost before booking.

Why Portrack clients choose us

  • No need to remove anything
  • Usually one visit, start to finish
  • No extra charge for your area
  • We leave the room as we found it

Read our pricing.

What we do, step by step

Visits start with a quick look at the job together, so there are no surprises. Next, we cover and mask everything nearby and the work begins. It normally takes a morning or an afternoon, and we will keep you posted as we go.

  1. We start by cleaning the tile and clearing loose fragments.
  2. The chip, crack or hole is filled.
  3. We shape the repair flush with the tile.
  4. The colour and pattern are recreated by hand.
  5. We seal the repair to suit the finish of the tile.

Getting ready for the visit

  • Have a window or extractor fan available
  • Ensure the area is dry
  • Let us know which floor the room is on

Get a quote

Upload photos of the damage and one of the whole item, and tell us you’re in Portrack, and we will come back with a fixed quote.

Send pictures for a quote

Related advice

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.