Kent · England

Tile repair in Ridgeway, Kent

Chip, crack and drill-hole repairs to floor and wall tiles for householders, landlords and businesses in Ridgeway. Free, fixed quotes from your photos.

  • Repairs from £95
  • Cracked floor tiles
  • Chips from dropped pans and tools
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair for Ridgeway homes

Tile repair in Ridgeway, done in place

The tile stays where it is, so there’s no need to hunt for a matching tile. If a tile moves, it may need relaying first, and we’ll tell you. Typical jobs include discontinued tiles you can’t replace and damaged tile edges, in marble, floor and wall tiles and porcelain tiles.

Every repair comes with a one-year guarantee, wherever you are in Kent. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

Surface Doctor technician carrying out a floor repair in a kitchen
Location
Ridgeway (TN25)
Area hub
Kent
Cover
A year, on every repair
Price
From £95. Free and fixed, from your photos
Call
0345 017 0787
Last updated
23 October 2026

Questions from Ridgeway

Is there a guarantee?

All our work carries our one-year guarantee. We will explain what it covers when we quote.

Can you fill holes left by old fittings?

Yes. We fill drill holes from removed fittings.

Do you hold any accreditations?

Yes. Our accreditations include CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.

Do I have to be there?

Someone needs to let us in and show us the job. After that, you can carry on with your day.

How do I book?

Just photos, your postcode and a contact number. On the day, access to the room.

Can you repair a cracked floor tile without replacing it?

Generally, if it isn’t loose.

What happens once I’ve sent photos?

We review the photos and send a fixed quote and the next dates we have.

Can I get a quote without a visit?

Yes, almost always. Clear pictures let us give you a fixed price without visiting.

DIY kit or professional repair?

For a hairline mark somewhere you will never see, a kit may be enough. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, it’s worth having it done properly.

It’s tempting to reach for a kit, but many of the jobs we do start with putting right a DIY repair. Getting it right first time is typically cheaper.

Landlords, agents and businesses in Ridgeway

Hotels, guest houses and holiday lets cannot afford rooms out of action for long, so we keep visits short and tidy. We will fit around changeovers where we can.

For developers and builders, we fix damage before handover. We can visit several plots in one trip to keep costs down.

What we are called out for in Ridgeway

Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.

Most people contact us when they notice one of these:

  • Chips from dropped pans and tools
  • Drill holes from removed fittings
  • Discontinued tiles you can’t replace
  • Damaged tile edges

Comparing quotes

  • The length of the guarantee and what it covers
  • Whether a trained technician does the job
  • If travel is included in the price
  • Is the price fixed, and does it include VAT?

Choosing a repair company

What we do, step by step

You don’t need to empty the room. Everything we use comes in the van with us, put protection down and get going once we have agreed what we are doing. It usually takes a morning or an afternoon, and you’re welcome to carry on with your day while we work.

  1. First the tile is cleaned and loose pieces removed.
  2. We fill the chip, crack or hole.
  3. The repair is levelled to the tile surface.
  4. The colour and pattern are recreated by hand.
  5. Finally we seal it to match the tile.

Before we arrive

  • Mention if the room is upstairs or in a flat
  • Move bottles, mats and clutter away from the area
  • Open a window if you can

Get a quote

Getting a quote takes a couple of minutes: take one close-up and one wider shot of the tiled area, add your postcode and send them to us. You’ll get a fixed price, not an estimate.

Send photos for a quote

Advice

Our work in Ridgeway

Ridgeway is about 4 miles east of Ashford, in Kent. Book a date that suits you, and we will give you an arrival time in advance, so you are not left waiting in all day. Ridgeway is one of 922 towns and villages in Kent we cover. Our jobs stretch from Ridgeway to London (about 53 miles away).

We work across TN25. If you are just outside Ridgeway, we cover Smeeth (1 mile east), Brabourne Lees (1 mile east), Lilyvale (1 mile east), Bircholt Forstal (1 mile north-east) and Mersham (1 mile west). Larger places within reach include Ashford (4 miles west), Canterbury (12 miles north-east), Dover (15 miles east), Folkestone (9 miles east), Faversham (14 miles north) and Hythe (6 miles south-east).

Near you in Ridgeway

Typical jobs here are in homes near Church of St Mary and Smeeth Community Primary School and the streets around them. Ridgeway’s nearest station is Westenhanger station, about 3.9 miles south-east of the centre. A little further out are William Harvey Hospital (2.4 miles north-west) and Lympne Castle (4.4 miles south-east). The countryside around Ridgeway includes Hatch Park.

Map of Ridgeway © OpenStreetMap contributors

Prices and what affects them

Repairs from £95. Quotes are free and the price is fixed. What we take into account:

  • Whether old repairs or coatings need taking off
  • Where the damage is and how we get to it
  • The colour and finish to match
  • The material and finish

The price depends on the type and amount of damage, what it’s made of and how many jobs we combine into one visit. You get a fixed quote from your photos, so you know the cost before booking.

Quotes from your pictures

The better the photos, the more accurate the price. Here’s what helps:

  • Something in shot to show the size
  • What it’s made of, if you know
  • A photo taken from further back
  • A clear, close picture of the problem area

For most jobs, pictures are all we need to give you a price. Add a line about what happened and your postcode, and we will send back a fixed quote and some dates.

When we’d advise against a repair

To be straight with you, there are a few things a repair won’t fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

If in doubt, send pictures and we’ll say what we think before you book.

Materials we work on in Ridgeway

  • Natural stone & granite
  • Ceramic tiles
  • Porcelain tiles
  • Floor and wall tiles
  • Marble

Why repair rather than replace?

Swapping out a damaged tile means breaking it out, finding a match and risking the tiles around it. Repairing it keeps the original tile. Our tile repair starts from £95. Rather than charging by the hour, we fix the price before we start. Damage, material and access decide it.

Why us?

  • Most jobs done in one visit
  • We leave the room as we found it
  • Same prices wherever you are
  • No need to remove anything

Read our pricing.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.