Newport · Wales

Tile Repair for Rogerstone homes

Our technicians come to Rogerstone for chip, crack and drill-hole repairs to floor and wall tiles. Nothing is taken out, and the work is guaranteed.

  • Repairs from £95
  • Chips from dropped pans and tools
  • Discontinued tiles you cannot replace
Surface Doctor technician refinishing the outside of a roll-top bath

Need tile repair in Rogerstone?

Common questions in Rogerstone

It’s been repaired before. Can you still fix it?

Yes, regularly. It can add a little time, which we include in the quote.

Will you leave a mess?

No. The work area is masked and covered, and we take our waste away with us.

What happens if you find more damage?

It’s rare, but if it happens we talk to you first. The price only changes if you agree.

Do I have to be there?

We need someone to let us in. After that, you can carry on with your day.

Are there extra charges for Rogerstone?

Travel is included in the price, with the same prices everywhere we work.

Is it safe with children and pets around?

Keep pets and children away from the work area on the day, so the repair is not disturbed while it cures.

Is a repair better than a new one?

In most cases, yes. Replacement brings removal, refitting and making good, which a repair avoids. If it is not worth repairing, we will tell you.

How quickly can you book me in?

It depends on the time of year and where you are. Send pictures with your postcode and we will reply with the earliest dates.

About our tile repair in Rogerstone

If a tile moves, it may need relaying first, and we’ll tell you. We repair the tile in place, so you do not need to find a spare. Common call-outs are for chips from dropped pans and tools and damaged tile edges, in porcelain tiles, natural stone & granite and marble.

All our work is covered by our one-year guarantee, wherever you are in Newport. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.

Location
Rogerstone (NP10)
Area hub
Newport
Guarantee
12 months on all our work
Quotes
From £95. Fixed and free, based on pictures
Telephone
0345 017 0787
Last updated
23 October 2026
Before and after: damaged granite tiles repaired in place

Covering Rogerstone

Rogerstone (Welsh: Tŷ-Du) is about 3 miles west of Newport, in Newport. Anywhere in NP10, we carry out the work at your property. We work in all 69 towns and villages in Newport, from the larger towns to small villages. We work right across the region, from Rogerstone to Birmingham (about 78 miles away).

Every address in NP10 is within our area, from the main roads to the quietest streets. Whether you live on Acorn Close, Waterside Close and Roberts Close or a nearby road, we can come to you. Main roads around Rogerstone include the B4591, so getting to you is simple. If you’re just outside Rogerstone, we cover High Cross (1 mile south-east), Rhiwderin (1 mile south-west), Garth (1 mile south), Bassaleg (1 mile south) and Graig (1 mile south). We also work in nearby towns such as Newport (3 miles east), Victoria (3 miles east), Stow Hill (3 miles east), Maindee (3 miles east), Summer Hill (4 miles east) and Barnardtown (3 miles east).

Local landmarks in Rogerstone

Locally, our jobs take us to homes close to St John the Baptist Church, Tredegar Arms and Mount Pleasant Primary, among other places. Rogerstone has its own railway station: Rogerstone station. Nearby you will also find St Woolos Hospital (2.5 miles east) and Friars Walk (2.8 miles east). The countryside around Rogerstone includes Graig Ddifaith and Somerton.

Map of Rogerstone © OpenStreetMap contributors

Can I fix it myself?

DIY kits are sold for most surfaces, and they can make a small mark look better. The trouble is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler frequently lifts.

It’s natural to want to try a repair yourself. The risk is that a kit repair hides the damage for a while, then fails, and the old filler has to come out before a proper repair.

The process

We turn up when we said we would and looks over the damage before anything else. The floor and nearby surfaces are covered before we open a single tin. The work itself takes a few hours, and we leave the room as we found it.

  1. First the tile is cleaned and loose pieces removed.
  2. The chip, crack or hole is filled.
  3. We shape the repair flush with the tile.
  4. We recreate the colour and pattern by hand.
  5. The repair is sealed to suit the tile’s finish.

Before we arrive

  • Let us know if it has been repaired before
  • Open a window if you can
  • Clear the area around the damage

Get a quote

Pricing is simple: take a close-up of the damage and a photo from further back, send them to us with your postcode, and we will reply with a fixed quote. There’s no charge for the quote and no obligation.

Get a free quote

Read more

Common problems we fix in Rogerstone

Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

The most common problems we’re called about are:

  • Discontinued tiles you can’t replace
  • Cracked floor tiles
  • Chips from dropped pans and tools
  • Drill holes from removed fittings

Comparing quotes

  • How to look after the finish
  • Whether the price covers travel
  • How the room is protected while they work
  • What happens if the damage is worse than the pictures show

Choosing a repair company

For landlords and businesses

For anyone letting property in or around Rogerstone, we will quote for several properties at once. Send pictures for each one and we will come back with a combined price.

We carry out planned and one-off repairs for housing associations and facilities teams in Newport and across the UK. Repairing in place avoids the disruption of a replacement, which is easier on the people living there.

Repair or replace: which is better?

Replacing a tile involves breaking out the old tile, tracking down a matching tile and possibly cracking its neighbours. A repair keeps the original tile. Prices start from £95. Instead of hourly rates, we fix the price before we start. It depends on the damage, the material and access.

What you get with us

  • Colour mixed on the day to match
  • One-year guarantee on every repair
  • A fixed quote before you book
  • No extra charge for your area

Read our pricing.

When we would advise against a repair

Some problems need a builder, plumber or fitter rather than us:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send pictures and we’ll give you a straight answer.

What we work on

  • Ceramic tiles
  • Natural stone & granite
  • Porcelain tiles
  • Floor and wall tiles
  • Marble

What affects the price in Rogerstone

Prices start from £95. There are no hourly rates or hidden extras. The price is based on:

  • The colour and finish to match
  • How many items we do on one visit
  • How easy the damage is to reach
  • Whether old repairs or coatings need taking off

The price depends on how much damage there is and what kind, the material and how many jobs we combine into one visit. We give a fixed price from your photos, so you know the cost before booking.

Quotes from your pictures

Two or three clear photos are generally enough. It helps if you send:

  • Where you are, by postcode
  • A photo taken from further back
  • A close-up of the damage, in focus
  • A coin beside the damage so we can judge size

No survey visit is needed: we price from pictures. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through.

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About our accreditations · Every repair comes with a one-year guarantee.

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