Newport · Wales
Tile repair in Bassaleg, Newport
Tile repair in and around Bassaleg: a fixed quote from pictures, a tidy visit and a one-year guarantee.
- Repairs from £95
- Cracked floor tiles
- Discontinued tiles you cannot replace
Repair or replace in Bassaleg?
Replacing a tile means breaking it out, finding a match and possibly cracking its neighbours. Repairing it leaves the tile where it is. Prices start from £95. The price depends on how much damage there is and what kind, what it’s made of and how many jobs we combine into one visit. You get a fixed price from your pictures, so you know the cost before booking.
What you get with us
- Colour-matched on site
- We’ll tell you if it’s not worth repairing
- Most jobs done in one visit
- One-year guarantee on every repair
See our pricing.
How we handle tile repair in Bassaleg
We repair the tile in place, so there’s no need to hunt for a matching tile. A loose or rocking tile may need relaying first, and we will say so. If you are dealing with damaged tile edges and chips from dropped pans and tools, we can usually put it right.
We guarantee the work for a year. If there is a problem with the repair within the year, we return and sort it. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.
- Area
- Bassaleg (NP10, NP20)
- County
- Newport
- Guarantee
- 12 months on all our work
- Quotes
- From £95. Free and fixed, from your photos
- Call
- 0345 017 0787
- Last updated
- 23 October 2026
When to call us in Bassaleg
Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.
People typically call us after spotting one of these:
- Discontinued tiles you can’t replace
- Damaged tile edges
- Cracked floor tiles
- Chips from dropped pans and tools
What to look for in a quote
- What the guarantee covers, and for how long
- What preparation is included
- What aftercare is recommended
- Who turns up on the day
FAQs for Bassaleg
What about drill holes in tiles?
Yes. We fill drill holes from removed fittings.
Are you a vetted contractor?
We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.
Can you price it without visiting?
Yes, almost always. Clear photos let us give you a fixed quote without visiting.
It’s been repaired before. Can you still fix it?
Most of the time. Let us know what was used before and we’ll plan for it.
Do you cover the entire of Newport?
The entire UK, including all of Newport. Send your postcode with your photos and we will offer you dates.
What information do you need?
Some pictures, your postcode and how to reach you. On the day, access to the room.
Do you cover Bassaleg?
Yes. We cover the whole UK and travel to Bassaleg and the rest of Newport. Send us photos for a fixed quote, or call 0345 017 0787.
Can you repair several things at once?
Of course, and it normally saves money. Just add the extra items to your photos and we will quote them together.
Towns and villages near Bassaleg
Other services in Bassaleg
What we cannot put right
To be straight with you, there are a few things a repair won’t fix:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Send us photos and we will tell you honestly before you book.
What we work on
- Floor and wall tiles
- Natural stone & granite
- Marble
- Porcelain tiles
- Ceramic tiles
How we price tile repair
Prices start from £95. Prices are worked out job by job. The main factors are:
- The material
- What kind of damage it is
- Access to the area
- Any earlier repairs that need removing first
The price reflects the work involved, not where you live. You’ll see the full price before you book.
Getting a price from pictures
Before you send photos, a few simple things make all the difference:
- A coin beside the damage so we can judge size
- One picture of the whole tiled area
- Details of any past repairs
- A clear, close picture of the problem area
Getting a quote takes a couple of minutes: photograph the damage, then the entire tiled area, add your postcode and send them to us. What comes back is a fixed price, not a guess.
What happens on the day
A typical visit goes like this: we arrive at the agreed slot, sheet and mask the area around the job, carry out the work and clear up. Plan for a morning or an afternoon. Before leaving, we tell you when it can be used and how to look after it.
- We start by cleaning the tile and clearing loose fragments.
- Next we fill the damage.
- The repair is levelled to the tile surface.
- The colour and pattern are recreated by hand.
- We seal the repair to suit the finish of the tile.
Preparing for the visit
- Mention any earlier repairs or resurfacing
- Keep a parking space free if you can
- Mention any parking restrictions or tricky access
Get a quote
You don’t need a survey visit. Photos are enough for us to price nearly every job: we need a close-up, a wider picture and your postcode, and we will reply with a fixed price.
Related advice
Where we work around Bassaleg
Bassaleg is about 2 miles west of Stow Hill, in Newport. From the centre of Bassaleg to the outlying streets, we offer exactly the same service: a fixed quote, a tidy visit and a guarantee. Bassaleg is one of 69 places in Newport where we work. Our jobs stretch from Bassaleg to Birmingham (about 79 miles away).
We cover every part of the NP10 and NP20 postcode area. Jobs here include addresses on Forge Lane, Laurel Road and Berkley Road. Being close to the A467 and A468, Bassaleg is easy for our repair technicians to reach. We also travel to Garth (1 mile west), Pentrepoeth (1 mile west), Graig (1 mile west), High Cross (1 mile north-east) and Rhiwderin (1 mile west). Within a short drive, we also cover Victoria (3 miles east), Maindee (3 miles east), Summer Hill (3 miles east), Barnardtown (3 miles east), Pillgwenlly (3 miles east) and Shaftesbury (3 miles north-east).
What’s near Bassaleg
We visit homes around Church of Saint Basil, Rhiwderin Congregational Chapel and Pentrepoeth C.P. School and the streets around them. Other local landmarks include Bassaleg School (under half a mile south-east) and Ruperra Arms (less than half a mile south-west). Bassaleg’s nearest station is Pye Corner station, roughly 0.5 miles north-east. A little further out are Tredegar House Museum (1.5 miles south-east) and Rogerstone Castle (0.5 miles north). For a walk, there is Pen Ffynnon-oer and Somerton.
Should I try a DIY kit first?
If you’ve already tried a DIY fix, that is fine. We remove the old filler and start again, so it doesn’t stop a professional repair. Just mention it when you send photos, as it can add time.
DIY kits are sold for most surfaces, and they can make a small mark look better. The trouble is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler frequently lifts.
Work for landlords and builders
We also carry out snagging repairs for builders and developers, putting right damage done during fitting so nothing needs replacing. We hold CHAS, Constructionline and SafeContractor accreditations.
We work for landlords, letting agents and housing providers in Bassaleg as well as householders. A repair between tenants keeps the property empty for less time, and it costs much less than replacing.
About our accreditations · Every repair comes with a one-year guarantee.
