Shetland Islands · Scotland
Tile Repair for Scatsta homes
Chip, crack and drill-hole repairs to floor and wall tiles for homes and businesses in Scatsta and across the Shetland Islands. Send photos for a free, fixed quote.
- Repairs from £95
- Chips from dropped pans and tools
- Cracked floor tiles

Honest limits
Honesty matters more than a booking, so here’s what a repair cannot fix:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
If in doubt, send pictures and we will say what we think.
Materials we repair
- Floor and wall tiles
- Marble
- Porcelain tiles
- Natural stone & granite
- Ceramic tiles
About our tile repair in Scatsta
We repair the tile in place, so there is no need to hunt for a matching tile. If a tile moves, it may need relaying first, and we will say so. Whether it’s discontinued tiles you can’t replace and damaged tile edges, we can help.
The work is guaranteed for twelve months. If there’s a problem with the repair within the year, we return and sort it. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.

- Where
- Scatsta (ZE2)
- Region
- Shetland Islands
- Warranty
- One year on every repair
- Quote
- From £95. Free and fixed, from your photos
- Phone
- 0345 017 0787
- Updated
- 23 October 2026
DIY kit or professional repair?
Kits are cheap and easy to find, but many of the jobs we do start with putting right a DIY repair. Doing it properly first is generally the cheaper route.
If you do try a kit, read the instructions carefully, ensure the area is clean and completely dry, and give it the full curing time. If it fails, we can still put it right.
What we do, step by step
Your technician turns up at the time we agreed with you, introduces themselves and checks the damage against your pictures first. The floor and nearby surfaces are covered before we open a single tin. The work itself takes a morning or an afternoon, and we leave the room as we found it.
- We clean the tile and remove loose fragments.
- We fill the chip, crack or hole.
- The repair is levelled to the tile surface.
- We recreate the colour and pattern by hand.
- We seal the repair to suit the finish of the tile.
Getting ready for the visit
- Tell us about parking, stairs or access
- Avoid using the area for a few hours before we arrive
- Mention any earlier repairs or resurfacing
Getting a price
Ring 0345 017 0787, or send us photos through the quote form. With one close-up and one wider picture, we can price the job the same day in most cases.
Related advice
Our work in Scatsta
Scatsta is in the Shetland Islands. Clients in Scatsta get the same service as everywhere else we cover: a fixed price from your pictures, then a visit to do the work. Scatsta is one of 63 places in the Shetland Islands where we work.
Here we cover the ZE2 postcode area. Main roads around Scatsta include the B9076, which makes travel easy. If you are just outside Scatsta, we cover Sullom (2 miles west), Brae (3 miles south-west), Firth (4 miles east), Mossbank (4 miles north-east) and Hogaland (5 miles north-west). Some remote addresses need extra planning, so call us to arrange it.
Landmarks near Scatsta
Locally, our jobs take us to homes close to Burn Of Scatsta and the streets around them. The countryside around Scatsta includes Otter Loch.
Scatsta questions
How quickly can you book me in?
It depends on the time of year and where you are. We will offer you dates when we send your quote.
What happens once I’ve sent photos?
We look at the pictures and reply with a fixed quote and some dates. If anything’s unclear, we will ask for another photo.
Can tenants book a repair?
Of course. Ask your landlord first, and we can send them the quote if that helps.
Do you work for landlords and businesses?
We do, regularly. We can quote for several properties together and work between tenancies.
Do you cover Scatsta?
We do. Technicians travel to Scatsta from across the region, and the price is the same as everywhere else.
Are there extra charges for Scatsta?
There is no separate call-out charge. Your fixed price includes everything.
Is there a guarantee?
Yes, for a year. If there’s a problem with the work in that time, we come back and put it right.
Is repairing better than replacing?
Normally, when the rest is in good condition. Repairing avoids the cost and disruption of replacing. We will tell you honestly if replacement makes more sense.
For landlords and businesses
Rented homes see more wear and tear, and replacing items every time a tenant leaves is expensive. A repair between tenancies is a cheaper way to keep the property in good order.
Letting agents frequently send us pictures straight from the inventory. You can have a price before you arrange access, and we can arrange access with the tenant directly if that helps.
When to call us in Scatsta
Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.
Typical reasons for a call-out include:
- Drill holes from removed fittings
- Damaged tile edges
- Cracked floor tiles
- Chips from dropped pans and tools
Before you book anyone
- What happens if the damage is worse than the pictures show
- What prep work is covered
- How long it needs to cure
- What aftercare is recommended
Prices and what affects them
Prices start from £95. There is no charge for travel to Scatsta. The price depends on:
- How much damage there is
- Access to the area
- What kind of damage it is
- The colour and finish to match
Our prices are the same across the UK, with no extra for Scatsta. What changes the price is the job itself: the material, the amount of damage and how many items.
How to get a fixed price
When you take your photos, a few simple things make all the difference:
- What it’s made of, if you know
- Daylight if possible, and no flash reflection
- Something in shot to show the size
- A clear, close picture of the problem area
No survey visit is needed: we price from pictures. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through, and we will come back with a fixed figure.
Should you replace it?
Replacing a tile involves breaking out the old tile, finding a match and possibly cracking its neighbours. A repair leaves the tile where it is. Our tile repair starts from £95. There are no surprise extras on the day. The price we quote from your photos is the price you pay, unless the damage turns out to be different, in which case we talk to you first.
Why choose Surface Doctor in Scatsta
- A year’s guarantee on all work
- We come to you, anywhere in the UK
- Nothing taken out or refitted
- One visit for most repairs
See our pricing.
Other services in Scatsta
About our accreditations · Every repair comes with a one-year guarantee.

