Essex · England

Tile repair in Shelley, Essex

Our repair technicians come to Shelley for chip, crack and drill-hole repairs to floor and wall tiles. Nothing is taken out, with a one-year guarantee.

  • Repairs from £95
  • Cracked floor tiles
  • Discontinued tiles you cannot replace
Surface Doctor technician refinishing the outside of a roll-top bath

Trusted tile repair in Shelley

Tile repair in Shelley, done in place

The tile stays where it is, so you do not need to find a spare. A loose or rocking tile may need relaying first, and we’ll tell you. We regularly repair marble, porcelain tiles and ceramic tiles, and the jobs we see most are drill holes from removed fittings and discontinued tiles you can’t replace.

Whatever the size of the job, you get the same one-year guarantee in Shelley and across Essex. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.

Location
Shelley (CM5)
Region
Essex
Warranty
One year on every repair
Quote
From £95. Fixed and free, based on photos
Telephone
0345 017 0787
Page updated
23 October 2026
Before and after: damaged granite tiles repaired in place

The process

When we visit, the technician arrives at the agreed time, protects the room with dust sheets and masking and gets started. Expect it to take a few hours. We tidy up before we leave and let you know when you can use it again.

  1. We start by cleaning the tile and clearing loose fragments.
  2. The chip, crack or hole is filled.
  3. We shape the repair flush with the tile.
  4. The colour and pattern are recreated by hand.
  5. Finally we seal it to match the tile.

How to prepare

  • Mention if the room is upstairs or in a flat
  • Plan for the room to be out of bounds to pets and children
  • Have a window or extractor fan available

Ask for a price

Most clients in Shelley get their price from photos. Tell us what happened and where you are, and we will reply with a fixed quote and the earliest dates we have.

Get a free quote

Read more

Shelley and nearby

Shelley is about 7 miles south-east of Harlow, in Essex. Wherever you are in the CM5 postcode area, we come to you. Shelley is one of 644 towns and villages in Essex where we work. We work right across the region, from Shelley to London (about 21 miles away).

All of CM5 is within our area. Jobs here include addresses on St Peter's Avenue, Bewlay Close and Queensway and the roads around them. Nearby, we also work in Chipping Ongar (1 mile south), Greensted (1 mile south-west), High Ongar (1 mile south-east), Bobbingworth (1 mile north-west) and Greensted Green (2 miles west). Further out, we also cover Chelmsford (11 miles east), Basildon (14 miles south-east), Harlow (7 miles north-west), Brentwood (7 miles south-east), Billericay (10 miles south-east) and Loughton (9 miles south-west).

What’s near Shelley

Locally, our jobs take us to homes close to The Cock Tavern, Ongar Primary School and Church of St Peter. Nearby you’ll also find Willingale Doe (4 miles north-east) and St. Margaret's Hospital (5.1 miles west). For a walk, there is Gernon Bushes.

Map of Shelley © OpenStreetMap contributors

Should I try a DIY kit first?

If you’ve already tried a DIY fix, that is fine. We remove the old filler and start again, so it will not stop us repairing it. It does add a little time, so tell us about it when you send photos.

Kits are cheap and easy to find, but many of the jobs we do start with putting right a DIY repair. Doing it properly first is generally the cheaper route.

Repair or replace in Shelley?

Swapping out a damaged tile means breaking it out, finding a match and risking the tiles around it. Repairing it keeps the original tile. Repairs from £95, with every job priced individually. Instead of hourly rates, we fix the price before we start. It depends on the damage, the material and access.

Why us?

  • Dust sheets down, tidy finish
  • Repair technicians who travel to you, UK-wide
  • One-year guarantee on every repair
  • One price list for the entire UK

See our pricing.

Landlord and trade work in Shelley

Landlords, letting agents and housing providers in Shelley use us as well as homeowners. Repairing between tenancies keeps void periods short, and it usually costs far less than a refit.

We also carry out snagging repairs for builders and developers, fixing chips and scratches before handover. We’re CHAS, Constructionline and SafeContractor accredited.

Questions from Shelley

Is it worth repairing rather than replacing?

Typically, when the rest is in good condition. Repairing avoids the cost and disruption of replacing. We’ll tell you honestly if replacement makes more sense.

How soon can you come?

That depends on our diary for your area. We will offer you dates when we send your quote.

What happens once I’ve sent photos?

You get a fixed price and available dates. If anything’s unclear, we will ask for another photo.

Are you a vetted contractor?

We’re accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.

What information do you need?

Use the quote form or ring 0345 017 0787, and we will do the rest.

Can you fill holes left by old fittings?

Yes. We fill drill holes from removed fittings.

Do you cover the entire of Essex?

All of Essex, and the rest of the UK. Travel is included in the price.

What happens if you find more damage?

Your quote covers the damage in the pictures. Anything extra is discussed before we begin.

What affects the price in Shelley

Repairs from £95. There is no charge for travel to Shelley. The price depends on:

  • Any earlier repairs that need removing first
  • Doing more than one item at once
  • Unusual colours or finishes
  • What the surface is made of

It helps to know what pushes a price up or down: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Send pictures and you will get a fixed figure.

Getting a price from photos

It only takes a minute to photograph the damage. Try to send:

  • Whether it’s been repaired or coated before
  • Where you are, by postcode
  • Good light, ideally daylight, without flash glare
  • Any details about the material

Getting a price is easy: snap the damage close up and then the whole item, send them to us with your postcode, and you will get a fixed price back. Quotes are free and no obligation.

What a repair can’t fix

Before you book, it’s worth knowing the limits:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send pictures and we’ll give you a straight answer.

Materials we repair

  • Marble
  • Porcelain tiles
  • Natural stone & granite
  • Floor and wall tiles
  • Ceramic tiles

Do you need tile repair in Shelley?

Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.

Most people contact us when they notice one of these:

  • Discontinued tiles you can’t replace
  • Cracked floor tiles
  • Chips from dropped pans and tools
  • Drill holes from removed fittings

What to look for in a quote

  • How the colour is matched
  • What preparation is included
  • How your room will be protected
  • A fixed quote, and whether VAT is included

How to compare quotes

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.