Kent · England
Tile Repair in Shepway
Our repair technicians come to Shepway for chip, crack and drill-hole repairs to floor and wall tiles. Everything is done in place, with a one-year guarantee.
- Repairs from £95
- Discontinued tiles you cannot replace
- Drill holes from removed fittings
How we handle tile repair in Shepway
If a tile moves, it may need relaying first, and we’ll tell you. We repair the tile in place, so there is no need to hunt for a matching tile. We work on natural stone & granite, floor and wall tiles and porcelain tiles, and the jobs we see most are discontinued tiles you can’t replace and cracked floor tiles.
Big or small, you get the same one-year guarantee in Shepway and across Kent. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.
- Location
- Shepway (ME15)
- County
- Kent
- Warranty
- 12 months on all our work
- Quote
- From £95. Fixed and free, based on photos
- Telephone
- 0345 017 0787
- Last updated
- 23 October 2026
DIY kit or professional repair?
You can buy a DIY kit for most repairs, and they can make a small mark look better. Where they fall down is colour and preparation: they come in a handful of shades, and if the surface is not prepared the repair won’t last.
If you do try a kit, read the instructions carefully, ensure the area is clean and completely dry, and do not use it until it has fully cured. If it fails, we can still put it right.
Common problems we fix in Shepway
Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.
It’s worth getting a quote if you see:
- Cracked floor tiles
- Discontinued tiles you cannot replace
- Damaged tile edges
- Drill holes from removed fittings
Comparing quotes
- How to care for the finish
- What the guarantee covers, and for how long
- If travel is included in the price
- Whether cleaning and preparation are in the price
What we do, step by step
Nothing needs to be moved out of the room beforehand. Everything we use comes in the van with us, put protection down and start once you are happy with the plan. It typically takes a few hours, and you can get on with other things while we are there.
- We start by cleaning the tile and clearing loose fragments.
- The chip, crack or hole is filled.
- We shape the repair flush with the tile.
- We recreate the colour and pattern by hand.
- The repair is sealed to suit the tile’s finish.
Preparing for the visit
- Mention any parking restrictions or tricky access
- Open a window if you can
- Have somewhere for us to park nearby if possible
Getting a price
A quote takes minutes to ask for: photograph the damage, then the whole tiled area, add your postcode and send them over. You’ll get a fixed quote, not an estimate.
Related advice
For landlords and businesses
Builders, developers and site managers book us for snagging repairs, fixing chips and scratches before handover so nothing needs replacing. We’re CHAS, Constructionline and SafeContractor accredited.
Hotels, guest houses and holiday lets need rooms back in use quickly, so we keep visits short and tidy. We’ll fit around changeovers where we can.
Honest limits
To be straight with you, there are a few things a repair won’t fix:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Send us photos and we will tell you honestly before you book.
Materials we repair
- Floor and wall tiles
- Marble
- Natural stone & granite
- Ceramic tiles
- Porcelain tiles
What affects the price in Shepway
Repairs from £95. There’s no charge for travel to Shepway. The price comes down to:
- How many areas need work
- Whether we combine several jobs
- Access to the area
- The colour and finish to match
Rather than charging by the hour, we fix the price before we start. Damage, material and access decide it.
Send pictures for a quote
Photographing the damage takes a minute, and it saves a visit. Please include:
- Something in shot to show the size
- Your postcode, so we can check dates
- A close-up of the damage, in focus
- Natural light rather than flash
Most customers in Shepway get their price from photos. Add a line about what happened and your postcode, and we will send back a fixed quote and some dates.
Nearby places to Shepway
More services for Shepway
Your questions about tile repair in Shepway
Is it messy?
No. The work area is masked and covered, and we take our waste away with us.
What if the damage is worse than the photos show?
The price is fixed for what the photos show. Anything extra is discussed before we begin.
What does tile repair cost?
Prices start from £95. Every job gets a fixed quote from your photos. Send a close-up of the damage and a wider photo with your ME15 postcode.
Is a repair better than a new one?
In most cases, yes. Replacement brings removal, refitting and making good, which a repair avoids. If it is not worth repairing, we will tell you.
Is it safe with children and pets around?
Keep pets and children away from the work area on the day, so the repair isn’t disturbed while it cures.
I’m a tenant. Can you help?
Yes. Ask your landlord first, and we can send them the quote if that helps.
Can a cracked tile be fixed in place?
Often, yes, if it isn’t loose.
Can you repair several things at once?
Yes. Combining jobs on one visit brings the cost down. Include photos of each item.
About Shepway
Shepway is about 1 mile south-east of Maidstone, in Kent. We agree a date that works for you, and you will know when to expect us, so you are not left waiting in all day. Shepway is one of 922 towns and villages in Kent we cover. Our jobs stretch from Shepway to London (32 miles away).
We cover every part of ME15. Jobs here include addresses on Derby Road, Devon Road and Surrey Road and the roads around them. Other places close to Shepway include Willington (1 mile east), Park Wood (1 mile south), Otham (1 mile south-east), Maidstone (1 mile north-west) and Weavering (1 mile north-east). Further out, we also cover Sittingbourne (10 miles north-east), Royal Tunbridge Wells (15 miles south-west), Gravesend (14 miles north-west), Tonbridge (12 miles west), Faversham (15 miles east) and Northfleet (15 miles north-west).
What’s near Shepway
Around Shepway, we work in homes near St Martin's Church, The Wheatsheaf pub and Mote Park and the streets around them. Nearby too are Senacre Technology College (1.1 miles south-east), New Line Learning Academy (0.7 miles south-west) and Greenfields Community Primary School (less than half a mile north-east). The closest station to Shepway is Maidstone West station, about 1.7 miles north-west of the centre. Nearby you will also find KIMS hospital (2.2 miles north) and Allington Castle (3.1 miles north-west). For a walk, there’s Detling Hill.
Repairing versus replacing in Shepway
Swapping out a damaged tile involves breaking out the old tile, tracking down a matching tile and possibly cracking its neighbours. A repair keeps the original tile. Repairs from £95, with every job priced individually. We don’t add extras on the day. The price we quote from your pictures is the price you pay, and if the damage turns out to be different, we discuss it before starting.
Why book with us
- Nothing taken out or refitted
- Colour mixed on the day to match
- One price list for the whole UK
- Honest advice, even when it means no job
See our full price list.
About our accreditations · Every repair comes with a one-year guarantee.
