Norfolk · England

Tile repair in Shouldham Thorpe, Norfolk

Problem with your tiled area in Shouldham Thorpe? We repair it in place, mix the colour on the day and guarantee the work for a year.

  • Repairs from £95
  • Cracked floor tiles
  • Damaged tile edges
Surface Doctor technician refinishing the outside of a roll-top bath

Trusted tile repair in Shouldham Thorpe

DIY repairs versus a professional job

If you do try a kit, read the instructions carefully, and don’t use it until it has fully cured. If it fails, we can still put it right.

The difference between a kit and a professional repair is mostly in the preparation and colour. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, and the work is guaranteed.

How we handle tile repair in Shouldham Thorpe

A loose or rocking tile may need relaying first, and we will tell you. We repair the tile in place, so you don’t need to find a spare. If you are dealing with damaged tile edges and cracked floor tiles, we can typically put it right, on floor and wall tiles, ceramic tiles and marble alike.

We stand behind the work with a one-year guarantee, so you’re not left on your own once we have gone. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

Speckled stone tiles with chips repaired to match the pattern
Location
Shouldham Thorpe (PE33)
Region
Norfolk
Guarantee
12 months on all our work
Price
From £95. Free and fixed, from your pictures
Phone
0345 017 0787
Page updated
23 October 2026

When a repair is not the answer

We’d rather lose a job than do one that won’t last, so these are the limits:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

If in doubt, send photos and we will say what we think.

What we work on

  • Natural stone & granite
  • Marble
  • Ceramic tiles
  • Floor and wall tiles
  • Porcelain tiles

Common problems we fix in Shouldham Thorpe

Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.

Clients normally contact us about:

  • Discontinued tiles you cannot replace
  • Drill holes from removed fittings
  • Cracked floor tiles
  • Chips from dropped pans and tools

Questions to ask before booking

  • If travel is included in the price
  • The length of the guarantee and what it covers
  • What happens if the damage is worse than the pictures show
  • Whether cleaning and preparation are in the price

How to compare quotes

Shouldham Thorpe and the surrounding area

Shouldham Thorpe is about 8 miles south of King's Lynn, in Norfolk. Our work suits any type of property, old or new, large or small, as well as offices, shops and holiday lets. We work in 797 places in Norfolk.

All of PE33 is covered, from the main roads to the quietest streets. From West Road, Middle Road and Coopers Lane or anywhere nearby, a technician can come to you. We also travel to Runcton Bottom (1 mile north-west), Shouldham (1 mile north-east), Stradsett (2 miles south), Fincham (2 miles south-east) and South Runcton (2 miles west). Larger places within reach include King's Lynn (8 miles north), Downham Market (4 miles south-west), Swaffham (10 miles east), Fairstead (8 miles north), West Lynn (8 miles north) and North Lynn (9 miles north).

Local landmarks in Shouldham Thorpe

Around Shouldham Thorpe, we work in homes near St Martin At Shouldham Church of England Primary Academy and Church of St Mary the Virgin. Shouldham Thorpe’s nearest station is Watlington station, about 3.6 miles north-west of the centre. Other landmarks nearby include Marham Castle (2.9 miles east) and Wallington with Thorpland (2.5 miles west).

Map of Shouldham Thorpe © OpenStreetMap contributors

For landlords and businesses

We regularly price jobs from inventory or check-out photos. That means we can quote before you even visit the property, and we liaise with tenants about access if you’d like us to.

We also carry out snagging repairs for builders and developers, fixing chips and scratches before handover so nothing needs replacing. We are CHAS, Constructionline and SafeContractor accredited.

What affects the price in Shouldham Thorpe

Repairs from £95. We charge the same across the UK, including Shouldham Thorpe. The price reflects:

  • Unusual colours or finishes
  • The material
  • How much damage there is
  • How easy the damage is to reach

We don’t add extras on the day. The price we quote from your pictures is the price you pay, unless the damage turns out to be different, in which case we talk to you first.

Getting a price from pictures

Most quotes are done from pictures alone. To make it quick:

  • One sharp close-up of the damage
  • Where you are, by postcode
  • A coin or ruler next to the damage for scale
  • Good light, ideally daylight, without flash glare

For a price in Shouldham Thorpe, pictures are the quickest way: one close up, one from further back, plus your postcode. We reply with a fixed quote and our next available dates.

What happens on the day

Visits start with a quick look at the job together. After that, protection goes down around the work area and the work begins. It normally takes a morning or an afternoon, and we will keep you posted as we go.

  1. First the tile is cleaned and loose pieces removed.
  2. We fill the chip, crack or hole.
  3. We level and shape the repair to the tile surface.
  4. We recreate the colour and pattern by hand.
  5. The repair is sealed to suit the tile’s finish.

Preparing for the visit

  • Keep a parking space free if you can
  • Tell us if there are stairs or a lift
  • Keep children and pets away from the room on the day

Ask for a price

Most clients in Shouldham Thorpe get their price from photos. Tell us what happened and where you are, and we’ll send back a fixed quote and some dates.

Get a fixed price

Advice

FAQs for Shouldham Thorpe

Can you do more than one item on the same visit?

Yes, and it’s frequently cheaper. Send pictures of everything together and you will get one combined price.

Can I get a quote without a visit?

Yes, almost always. Clear pictures let us give you a fixed quote without visiting.

Do you charge for travel?

We do not add a call-out fee. The fixed quote covers the visit and the work.

Can you redo someone else’s repair?

In most cases. We remove the old repair before doing a new one.

Does someone need to be in?

Someone needs to let us in and show us the job. After that, you can carry on with your day.

Is repairing better than replacing?

In most cases, yes. Replacement brings removal, refitting and making good, which a repair avoids. We’ll be honest if it’s not worth it.

What does tile repair cost?

Repairs from £95. Because every job differs, we price from photos. You’ll get a fixed figure before you book.

What happens once I’ve sent photos?

You get a fixed price and available dates. If anything’s unclear, we will ask for another photo.

Repairing versus replacing in Shouldham Thorpe

Replacing a tile means breaking it out, tracking down a matching tile and possibly cracking its neighbours. Repairing it keeps the original tile. Repairs from £95, with every job priced individually. Instead of hourly rates, we fix the price before we start. Damage, material and access decide it, and combining items on one visit brings it down.

Why choose Surface Doctor in Shouldham Thorpe

  • Colours mixed by hand to suit your surface
  • Dust sheets down, tidy finish
  • Honest advice, even when it means no job
  • One price list for the entire UK

Take a look at our full price list.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

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