Medway · England

Tile repair in St Mary Hoo, Medway

Tile repair for St Mary Hoo, without a refit. Get a fixed quote from your photos, then book a visit.

  • Repairs from £95
  • Chips from dropped pans and tools
  • Damaged tile edges
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair for St Mary Hoo homes

About our tile repair in St Mary Hoo

A loose or rocking tile may need relaying first, and we’ll tell you. The tile stays where it is, so there is no need to hunt for a matching tile. We work on porcelain tiles, marble and floor and wall tiles, and common reasons people get in touch are discontinued tiles you can’t replace and cracked floor tiles.

The work is guaranteed for twelve months. If there is a problem with the repair within the year, we return and sort it. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.

Location
St Mary Hoo (ME3)
County
Medway
Warranty
A year, on every repair
Quote
From £95. Free, fixed quote from pictures
Telephone
0345 017 0787
Updated
23 October 2026
Chips in speckled granite tiles filled and colour matched, before and after

Should I try a DIY kit first?

A DIY attempt is not a disaster. We take the old repair out and do it properly, so it doesn’t stop a professional repair. It does add a little time, so tell us about it when you send photos.

If you do try a kit, read the instructions carefully, make sure the area is clean and completely dry, and don’t use it until it has fully cured. If it fails, we can still put it right.

St Mary Hoo questions

Can a cracked tile be fixed in place?

Normally, if it is not loose.

Is there any odour?

Some materials have a smell while they’re applied, which is why we ventilate. It fades as everything cures.

Can you redo someone else’s repair?

In most cases. We remove the old repair before doing a new one.

Will it make a mess?

We protect the room with dust sheets and masking first, and we clean up when we’ve finished.

What information do you need?

Just pictures, your postcode and a contact number. On the day, we only need access to the room.

What happens after I send pictures?

We look at the photos and reply with a fixed quote and some dates. If anything’s unclear, we will ask for another photo.

Is the work guaranteed?

Yes: twelve months. If there’s a problem with the work in that time, we come back and put it right.

Can I add another job to the visit?

Yes, and it’s frequently cheaper. Just add the extra items to your pictures and we will quote them together.

What happens on the day

Your technician turns up when we said we would and checks the damage against your pictures first. The floor and nearby surfaces are covered before we open a single tin. The work itself takes a few hours, and the room is left clean and tidy.

  1. We clean the tile and remove loose fragments.
  2. We fill the chip, crack or hole.
  3. The repair is levelled to the tile surface.
  4. We match the colour and pattern by hand.
  5. The repair is sealed to suit the tile’s finish.

Getting ready for the visit

  • Keep pets and children out of the room while we work
  • Let the surface dry out before the visit
  • Clear toiletries, mats and anything else from around the area

How to get a price

You do not need a survey visit. Nearly every job can be priced from photos: we need a close-up, a wider picture and your postcode, and we will reply with a fixed price.

Get a fixed price

Related advice

Repair or replace in St Mary Hoo?

Replacing a tile involves breaking out the old tile, tracking down a matching tile and risking the tiles around it. A repair leaves the tile where it is. Repairs from £95, with every job priced individually. Compared with replacing, a repair is generally a fraction of the price, because there is no removal, plumbing or making good. The quote lists exactly what you are paying for.

Why choose Surface Doctor in St Mary Hoo

  • Generally one visit, start to finish
  • Accredited with CHAS, Constructionline and SafeContractor
  • Colour mixed on the day to match
  • Free fixed quotes from pictures

Take a look at our full price list.

St Mary Hoo and nearby

St Mary Hoo is about 4 miles south of Canvey Island, in Medway. Jobs in St Mary Hoo are booked in like any other job: a fixed quote from your pictures, then a visit to do the work. St Mary Hoo is one of 68 towns and villages in Medway we cover. We work right across the region, from St Mary Hoo to London (30 miles away).

All of ME3 is within our area. Close by, we cover Fenn Street (1 mile south-west), High Halstow (1 mile south-west), Sharnal Street (2 miles south-west), Tunbridge Hill (2 miles south) and Kingsnorth (2 miles south). We also work in nearby towns such as Gillingham (6 miles south), Chatham (8 miles south), Rochester (6 miles south-west), Rainham (7 miles south), Strood (7 miles south-west) and Luton (7 miles south).

Around St Mary Hoo

Around St Mary Hoo, we work in homes near Church of St Mary, among other places. Other landmarks nearby include Bay Museum (3.6 miles north) and Medway Maritime Hospital (6 miles south-west). The countryside around St Mary Hoo includes Bishop Saltings.

Map of St Mary Hoo © OpenStreetMap contributors

What we can’t put right

A repair isn’t right for every job, for example:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us pictures and we will tell you honestly.

What we work on

  • Floor and wall tiles
  • Marble
  • Natural stone & granite
  • Porcelain tiles
  • Ceramic tiles

Signs you need tile repair in St Mary Hoo

Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

Get in touch if you’ve noticed:

  • Cracked floor tiles
  • Drill holes from removed fittings
  • Damaged tile edges
  • Discontinued tiles you can’t replace

What your quote should include

  • What prep work is covered
  • Whether the price is fixed and includes VAT
  • How changes to the job are handled
  • Whether there are any call-out or travel charges

10 questions to ask before booking

Work for landlords and builders

We are used to working with agents and managing companies. Just send pictures, the address and how to get access and we’ll arrange it.

Landlords, letting agents and housing providers in St Mary Hoo use us as well as homeowners. A repair between tenants keeps the property empty for less time, and it costs much less than replacing.

Prices and what affects them

Prices start from £95. We give every job a fixed quote from pictures. This is what makes a difference:

  • Whether we combine several jobs
  • What the surface is made of
  • What kind of damage it is
  • How much damage there is

It helps to know what pushes a price up or down: access, material, the extent of the damage and whether we can do several items together. Send photos and you will get a fixed figure.

Quotes from your pictures

When you take your photos, a few simple things make all the difference:

  • Your postcode, so we can check dates
  • A photo taken from further back
  • A close-up of the damage, in focus
  • Good light, ideally daylight, without flash glare

If you are in St Mary Hoo and want a price, pictures are the quickest way: a close-up, a wider shot and your postcode. You will get a fixed quote with dates to choose from.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.