Poole · England

Tile Repair in Sterte

Our repair technicians come to Sterte for chip, crack and drill-hole repairs to floor and wall tiles. Nothing is taken out, and the work is guaranteed.

  • Repairs from £95
  • Cracked floor tiles
  • Chips from dropped pans and tools
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair in Sterte

How we price tile repair

Prices start from £95. There is no charge for travel to Sterte. The price comes down to:

  • How many items we do on one visit
  • The colour and finish to match
  • Previous DIY repairs that have to come out
  • The size and number of damaged areas

There are no surprise extras on the day. The price we quote from your photos is the price you pay, and if the damage turns out to be different, we discuss it before starting.

How to get a fixed price

Phone photos are fine. Make sure they show:

  • Any earlier repairs or coatings
  • Your postcode, so we can check dates
  • Something in shot to show the size
  • One picture of the whole tiled area

For most jobs, pictures are all we need to give you a price. Tell us what happened and where you are, and we will send back a fixed quote and some dates.

How we handle tile repair in Sterte

We repair the tile in place, so you do not need to find a spare. If a tile moves, it may need relaying first, and we will say so. We work on porcelain tiles, marble and ceramic tiles, and people most frequently call us about drill holes from removed fittings and cracked floor tiles.

A one-year guarantee comes with the work, just as it does everywhere we cover. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

Chips in speckled granite tiles filled and colour matched, before and after
Location
Sterte (BH15, BH16)
Region
Poole
Warranty
12 months on all our work
Price
From £95. Free, fixed price from pictures
Phone
0345 017 0787
Last updated
23 October 2026

Sterte and nearby

Sterte is about 1 mile south-west of Poole, in Poole. Our repair technicians come to clients in Sterte and the surrounding area, so nothing has to leave your home. Our repair technicians cover 18 places across Poole, from the larger towns to small villages.

Jobs in BH15 and BH16 are booked in the same way as anywhere else. That includes homes on Maple Road, High Street and Sterte Road. You will find Sterte on the A350, which makes it straightforward to reach. If you are just outside Sterte, we cover Longfleet (1 mile east), Oakdale (1 mile north-east), Stanley Green (1 mile north), Poole (1 mile north-east) and Sea View (1 mile east). We also work in nearby towns such as Rossmore (3 miles east), Alder Hills (3 miles east), Branksome (3 miles east), Branksome Park (3 miles east), Talbot Woods (4 miles east) and Canford Cliffs (3 miles south-east).

What’s near Sterte

Around Sterte, we work in homes near Poole High School, Poole Methodist Church and The Brewers Arms Public House, among other places. Other local landmarks include Poole Park (0.6 miles south-east) and Oakdale Junior School (within half a mile north). There is a railway station in Sterte itself: Poole station. Further afield, we also cover the area around Poole (0.5 miles south) and Dolphin Shopping Centre (under half a mile south). For a walk, there’s Ham Common (LNR) and Beacon Hill.

Map of Sterte © OpenStreetMap contributors

DIY repairs versus a professional job

A DIY attempt is not a disaster. We take the old repair out and do it properly, so it won’t stop us repairing it. Just mention it when you send pictures, as it can add time.

You can buy a DIY kit for most repairs, and they can make a small mark look better. The trouble is colour and preparation: they come in a handful of shades, and if the surface is not prepared the repair won’t last.

Landlord and trade work in Sterte

For anyone letting property in or around Sterte, we’ll quote for several properties at once. Send pictures for each one and we will come back with a combined price.

We also carry out snagging repairs for builders and developers, fixing chips and scratches before handover. We are CHAS, Constructionline and SafeContractor accredited.

Common problems we fix in Sterte

Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.

Signs it’s time to call us include:

  • Cracked floor tiles
  • Discontinued tiles you can’t replace
  • Drill holes from removed fittings
  • Damaged tile edges

Comparing quotes

  • Whether cleaning and preparation are in the price
  • A fixed quote, and whether VAT is included
  • How the colour is matched
  • What protection goes down before work starts

10 questions to ask before you book

Repair or replace in Sterte?

Swapping out a damaged tile involves breaking out the old tile, tracking down a matching tile and possibly cracking its neighbours. A repair keeps the original tile. Our tile repair starts from £95. The price depends on the type and amount of damage, the material and how many jobs we combine into one visit. We give a fixed quote from your photos, so there are no surprises on the day.

Why book with us

  • Typically one visit, start to finish
  • Colour mixed on the day to match
  • A year’s guarantee on all work
  • Free fixed quotes from pictures

See our prices page.

What we do, step by step

From the moment we arrive, the aim is to do the job without disturbing the rest of your home. Surfaces nearby are masked off, the job takes a few hours, and we finish by cleaning up and talking you through the result.

  1. First the tile is cleaned and loose pieces removed.
  2. The chip, crack or hole is filled.
  3. We level and shape the repair to the tile surface.
  4. We match the colour and pattern by hand.
  5. We seal the repair to suit the finish of the tile.

How to prepare

  • Clear the area around the damage
  • Tell us about parking, stairs or access
  • Avoid using the area for a few hours before we arrive

Ask for a price

Pricing is simple: take a close-up of the damage and a picture from further back, send them to us with your postcode, and you will get a fixed price back. There is no charge for the quote and no obligation.

Send photos for a quote

Read more

Common questions in Sterte

Do you charge for travel?

We do not add a call-out fee. The fixed quote covers the visit and the work.

Can tenants book a repair?

Of course. Ask your landlord first, and we can send them the quote if that helps.

Is the work guaranteed?

Yes: twelve months. If there’s a problem with the work in that time, we come back and put it right.

Are you a vetted contractor?

Yes, including CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.

What happens if you find more damage?

If we find something the photos didn’t show, we explain it first. The price only changes if you agree.

Is it worth repairing rather than replacing?

Generally, yes. Replacement brings removal, refitting and making good, which a repair avoids. If it is not worth repairing, we will tell you.

What do you need from me?

A close-up, a wider photo and your postcode. After that, we just agree a date.

Is it safe with children and pets around?

Yes, as long as they stay out of the room we are working in. We’ll let you know when it’s safe to use again.

What we can’t put right

Not everything can be repaired, and we’d rather say so up front. We cannot fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us photos and we’ll tell you honestly before booking.

Materials we work on in Sterte

  • Ceramic tiles
  • Marble
  • Floor and wall tiles
  • Natural stone & granite
  • Porcelain tiles
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.