Kent · England

Tile repair in The Valley, Kent

Tile repair in and around The Valley: a fixed quote from photos, a tidy visit and a one-year guarantee.

  • Repairs from £95
  • Chips from dropped pans and tools
  • Cracked floor tiles
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair for The Valley homes

Tile repair in The Valley, done in place

A loose or rocking tile may need relaying first, and we will say so. We repair the tile in place, so you don’t need to find a spare. We’re frequently asked to fix cracked floor tiles and damaged tile edges, in porcelain tiles, marble and ceramic tiles.

All of our repairs are guaranteed for twelve months, and the guarantee is the same wherever you live. We return to put right any problem with the work. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

Where
The Valley (ME13)
Region
Kent
Warranty
A year, on every repair
Quotes
From £95. Fixed and free, based on pictures
Call
0345 017 0787
Last updated
23 October 2026
Floor repair in progress in a customer’s kitchen

The process

There is not much you need to do on the day. Show us the job, point us to the room, and we will get on with it. The job generally runs to a morning or an afternoon, tidy-up included.

  1. We clean the tile and remove loose fragments.
  2. The chip, crack or hole is filled.
  3. The repair is levelled to the tile surface.
  4. We match the colour and pattern by hand.
  5. The repair is sealed to suit the tile’s finish.

How to prepare

  • Let us know about parking or access
  • Open a window if you can
  • Let the surface dry out before the visit

Ask for a price

Upload a picture of the damage and one of the entire item, with your ME13 postcode, and we’ll come back with a fixed quote.

Get a fixed quote

Read more

Work for landlords and builders

We work for landlords, letting agents and housing providers in The Valley as well as householders. Repairing between tenancies keeps void periods short, and it usually costs far less than a refit.

Rented homes see more wear and tear, and replacing items every time a tenant leaves is expensive. Repairing between tenants keeps the property presentable for less.

Repair or replace: which is better?

Replacing a tile means breaking it out, finding a match and possibly cracking its neighbours. A repair keeps the original tile. Our tile repair starts from £95. We charge the same wherever you are, so there is no premium for The Valley. What changes the price is the job itself: the material, the amount of damage and how many items.

Why book with us

  • Most jobs done in one visit
  • We come to you, anywhere in the UK
  • Straight answers about what a repair can do
  • A fixed quote before booking

Read our prices page.

Prices and what affects them

Repairs from £95. You won’t pay by the hour. The price depends on:

  • The size and number of damaged areas
  • Doing more than one item at once
  • Unusual colours or finishes
  • The material

Set against the cost of replacement, repairing usually costs far less, because nothing has to be taken out, refitted or made good. Your fixed quote shows exactly what’s included.

How to get a fixed quote

When you take your photos, a few simple things make all the difference:

  • Any earlier repairs or coatings
  • Something in shot to show the size
  • The postcode, so we can plan the visit
  • Any details about the material

We price from photos so you don’t have to wait in for a survey. Use the quote form, or ring 0345 017 0787 to talk it through, and we’ll come back with a fixed figure.

About The Valley

The Valley is about 6 miles south-west of Faversham, in Kent. Book a date that suits you, and you will know when to expect us, so you are not left waiting in all day. The Valley is one of 922 towns and villages in Kent we cover. You can also see our page for London, about 42 miles away.

Jobs in ME13 are booked in the same way as anywhere else. We also cover the places around The Valley: Stalisfield Green (1 mile south), Stalisfield (1 mile south), Eastling (2 miles north), Throwley Forstal (2 miles east) and Throwley (2 miles north-east). Within a short drive, we also cover Maidstone (12 miles west), Ashford (8 miles south), Canterbury (12 miles east), Sittingbourne (7 miles north-west), Whitstable (12 miles north-east) and Faversham (6 miles north-east).

Near you in The Valley

Around The Valley, we work in homes near The Plough Inn, Spuckles and Kennelling Woods and Church of St Lawrence and the streets around them. The closest station to The Valley is Charing station, roughly 3.2 miles south. Further afield, we also cover the area around Newnham Castle (2.3 miles north).

Map of The Valley © OpenStreetMap contributors

Common problems we fix in The Valley

Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.

If you can see any of these, send us a photo:

  • Discontinued tiles you can’t replace
  • Damaged tile edges
  • Chips from dropped pans and tools
  • Drill holes from removed fittings

What your quote should include

  • The length of the guarantee and what it covers
  • Whether the price covers travel
  • How changes to the job are handled
  • When it can be used again

Our hiring checklist

When a repair is not the answer

A repair is not right for every job, for example:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send pictures and we’ll give you a straight answer before booking.

Surfaces we repair

  • Porcelain tiles
  • Marble
  • Ceramic tiles
  • Floor and wall tiles
  • Natural stone & granite

DIY kit or professional repair?

If you’ve already tried a DIY fix, that’s fine. We take the old repair out and do it properly, so it doesn’t stop a professional repair. Just mention it when you send photos, as it can add time.

You can buy a DIY kit for most repairs, and they can tidy up a tiny mark. Where they fall down is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler frequently lifts.

The Valley: your questions answered

Can you price it without visiting?

Generally, yes. Clear photos let us give you a fixed quote without visiting.

Can landlords book you?

We do, regularly. We can quote for several properties together and work between tenancies.

Is it OK to have pets in the house?

Keep pets and children away from the work area on the day, mainly so nothing gets touched before it has cured.

How do I get a price for tile repair in The Valley?

Prices start from £95. Because every job differs, we price from photos. You’ll get a fixed figure before you book.

Do you hold any accreditations?

Yes, including CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.

I’m a tenant. Can you help?

Yes, but check with your landlord or agent first. Landlords are often glad to have it sorted before the end of a tenancy.

Is there any odour?

Expect a mild smell while we’re working.

What do you need from me?

Photos of the damage, a photo of the entire tiled area and your postcode. Then we’ll agree a date.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.