Hertfordshire · England
Tile Repair for The Willows homes
Fixed-price tile repair in The Willows and the surrounding area, done in a single visit in most cases and guaranteed for a year.
- Repairs from £95
- Damaged tile edges
- Drill holes from removed fittings
Honest limits
Some jobs are not right for a repair, for example:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Not sure? Send photos and we will give you a straight answer.
Surfaces we repair
- Porcelain tiles
- Natural stone & granite
- Floor and wall tiles
- Marble
- Ceramic tiles
How we handle tile repair in The Willows
A loose or rocking tile may need relaying first, and we will tell you. We repair the tile in place, so you don’t need to find a spare. Whether it’s damaged tile edges and cracked floor tiles, we can help, on natural stone & granite, porcelain tiles and marble alike.
The work is covered for a year after we finish. Just call us if there’s a problem and we’ll come back. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.
- Area
- The Willows (SG9)
- County
- Hertfordshire
- Cover
- One year on every repair
- Price
- From £95. Free and fixed, from your photos
- Telephone
- 0345 017 0787
- Last updated
- 23 October 2026
Should I try a DIY kit first?
For a hairline mark somewhere you will never see, a kit may be enough. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, a professional repair is worth it.
It’s tempting to reach for a kit, but many of the jobs we do start with putting right a DIY repair. Doing it properly first is normally the cheaper route.
For landlords and businesses
Housing associations and facilities teams use us for planned and reactive repairs in Hertfordshire and across the UK. Repairing in place avoids the disruption of a replacement, which matters when someone is living in the home.
Hospitality businesses can’t afford rooms out of action for long, so we keep visits short and tidy. We’ll fit around changeovers where we can.
About The Willows
The Willows is about 5 miles north-west of Bishop's Stortford, in Hertfordshire. Whether you’re in the middle of The Willows or on the outskirts, the service is the same: fixed prices, tidy work and a one-year guarantee. We cover 381 places in Hertfordshire. Our jobs stretch from The Willows to London (about 31 miles away).
Here we cover the SG9 postcode area. Jobs here include addresses on Ginns Road and The Wash. Neighbouring places we cover include Stocking Pelham (1 mile north-east), Berden (2 miles north-east), Uppend (2 miles south-east), Starling's Green (2 miles north-east) and Mount Pleasant (2 miles south-east). Within a short drive, we also cover Stevenage (12 miles west), Bishop's Stortford (5 miles south-east), Hoddesdon (13 miles south), Hertford (12 miles south-west), Letchworth (14 miles west) and Ware (10 miles south-west).
Near you in The Willows
Around The Willows, we work in homes near Church of St Mary, The Cock pub and Furneux Pelham Church of England School and the streets around them. The closest station to The Willows is Stansted Mountfitchet station, roughly 4.7 miles south-east. Well-known places in the area include Brent Pelham (2.2 miles north-west) and Herts and Essex Hospital (5.6 miles south-east). The countryside around The Willows includes Aubrey Buxton Nature Reserve.
Should you replace it?
Swapping out a damaged tile involves breaking out the old tile, tracking down a matching tile and risking the tiles around it. Repairing it leaves the tile where it is. Prices start from £95. What it costs depends on the type and amount of damage, what it’s made of and how many jobs we combine into one visit. We give a fixed quote from your pictures, so you know the cost before you book.
Why book with us
- CHAS, Constructionline and SafeContractor accredited
- We’ll tell you if it’s not worth repairing
- We come to you, anywhere in the UK
- Everything repaired in place
See our full price list.
Questions from The Willows
I rent my home. Can I book you?
We’re happy to deal with the tenant, landlord or agent. Get your landlord’s agreement first.
Do I have to be there?
Someone needs to let us in and show us the job. After that, you can carry on with your day.
Is there a guarantee?
All our work carries our one-year guarantee. Ask us what it covers when you get your quote.
Is repairing better than replacing?
Normally, if the item is otherwise sound. A repair avoids removal and making good. If replacing would be better, we’ll say so.
Will the price change on the day?
Your quote covers the damage in the photos. Anything extra is discussed before we begin.
Can you redo someone else’s repair?
Yes, regularly. Removing the old work can add time, and that is in the quote.
What areas do you cover?
Everywhere in the UK, The Willows included. Travel is included in the price.
Can a cracked tile be fixed in place?
Frequently, yes, as long as it’s still firmly stuck down.
The process
We turn up at the time we agreed with you and looks over the damage before anything else. Dust sheets and masking tape go down before any work starts. Most visits take a few hours, and the room is left clean and tidy.
- First the tile is cleaned and loose pieces removed.
- We fill the chip, crack or hole.
- We level and shape the repair to the tile surface.
- We match the colour and pattern by hand.
- We seal the repair to suit the finish of the tile.
Getting ready for the visit
- Ensure the room can be ventilated
- Keep a parking space free if you can
- Let us know about parking or access
Ask for a price
For most jobs, photos are all we need to give you a price. Tell us what happened and where you are, and we’ll send back a fixed quote and some dates.
Related advice
What tile repair costs
Prices start from £95. We do not charge extra for travel to The Willows. The price comes down to:
- Whether it’s a chip, crack, burn or wear
- The material and finish
- How many items we do on one visit
- The size and number of damaged areas
No two jobs are quite the same, so each one is priced on its own. The size and type of damage, the material and access all play a part, and combining jobs on one visit brings the cost down.
Getting a price from photos
Phone photos are fine, there is no need for anything special. Make sure they show:
- Your postcode, so we can check dates
- Any earlier repairs or coatings
- Daylight if possible, and no flash reflection
- What it’s made of, if you know
You do not need a survey visit. Photos are enough for us to price nearly every job: send a close-up, a wider shot and your postcode, and we’ll come back to you with a fixed figure.
Common problems we fix in The Willows
Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.
The things customers normally mention when they call include:
- Cracked floor tiles
- Damaged tile edges
- Chips from dropped pans and tools
- Discontinued tiles you can’t replace
Before booking anyone
- Whether a trained technician does the job
- Whether the colour is mixed to match
- What happens if the damage is worse than the photos show
- How soon you can use it again
Places near The Willows
Also in The Willows
About our accreditations · Every repair comes with a one-year guarantee.
