Merthyr Tydfil · Wales

Tile repair in Thomastown, Merthyr Tydfil

Our repair technicians come to Thomastown for chip, crack and drill-hole repairs to floor and wall tiles. Everything is done in place, with a one-year guarantee.

  • Repairs from £95
  • Discontinued tiles you can’t replace
  • Drill holes from removed fittings
Surface Doctor technician refinishing the outside of a roll-top bath

Book tile repair in Thomastown

Honest limits

It helps to know what we cannot do too:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send photos and we will give you a straight answer before booking.

Materials we work on in Thomastown

  • Marble
  • Porcelain tiles
  • Floor and wall tiles
  • Natural stone & granite
  • Ceramic tiles

Tile repair at your home in Thomastown

If a tile moves, it may need relaying first, and we will tell you. The tile stays where it is, so there is no need to hunt for a matching tile. We work on natural stone & granite, ceramic tiles and marble, and common reasons people get in touch are cracked floor tiles and chips from dropped pans and tools.

Whatever the size of the job, you get the same one-year guarantee in Thomastown and across Merthyr Tydfil. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

Area
Thomastown (CF47, CF48)
Region
Merthyr Tydfil
Guarantee
12 months on all our work
Quotes
From £95. Free, fixed price from pictures
Phone
0345 017 0787
Updated
23 October 2026
Floor repair in progress in a customer’s kitchen

Repair or replace: which is better?

Replacing a tile involves breaking out the old tile, tracking down a matching tile and possibly cracking its neighbours. Repairing it leaves the tile where it is. Prices start from £95. The price depends on how much damage there is and what kind, what it’s made of and how many jobs we combine into one visit. You get a fixed quote from your photos, so you know the cost before you book.

Why us?

  • No need to remove anything
  • CHAS, Constructionline and SafeContractor accredited
  • Most jobs done in one visit
  • We leave the room as we found it

See our prices page.

Covering Thomastown

Thomastown is about 1 mile south of Merthyr Tydfil, in Merthyr Tydfil. Jobs in Thomastown are booked in like any other job: a fixed quote from photos, and a technician at your door on the day. Thomastown is one of 52 towns and villages in Merthyr Tydfil where we work. Our nearest city page is Birmingham, about 80 miles away.

Every address in CF47 and CF48 is within our area. That includes homes on High Street, Vulcan Road and Luther Lane and the roads around them. You’ll find Thomastown on the A4054 and A4102, which makes it straightforward to reach. Other places close to Thomastown include Glebeland (1 mile north-west), Cae-draw (1 mile south), Twynyrodyn (1 mile south-east), Pont Morlais (1 mile north) and Morgantown (1 mile north-west). We also work in nearby towns such as Treharris (6 miles south-east), Nelson (8 miles south-east), Pentwynberth-lwyd (7 miles south-east), Trelewis (7 miles south-east), Aberfan (4 miles south) and Troedyrhiw (3 miles south-east). As one of the bigger places in Merthyr Tydfil, Thomastown sees plenty of our work.

What’s near Thomastown

Locally, our jobs take us to homes close to High Street Baptist Church, St Mary's R.C. Primary School and The Guest Keen. You’ll also find The Hawthorns pub (less than half a mile south-east) and Cyfarthfa High School (less than half a mile north-east). There is a railway station in Thomastown itself: Merthyr Tydfil station. Well-known places in the area include Morlais Castle (2.2 miles north) and St Tydfil's Hospital (under half a mile north). Open spaces near Thomastown include Mynydd Aberdar and Pwll Waun Cynon.

Map of Thomastown © OpenStreetMap contributors

What we’re called out for in Thomastown

Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.

The most common problems we’re called about are:

  • Damaged tile edges
  • Cracked floor tiles
  • Chips from dropped pans and tools
  • Discontinued tiles you can’t replace

What your quote should include

  • How your room will be protected
  • Aftercare advice
  • Whether there are any call-out or travel charges
  • Is the price fixed, and does it include VAT?

10 questions to ask before you book

How the visit works

Visits start with a quick look at the job together, so there are no surprises. Then the area is sheeted and masked and we start. You can expect it to take a few hours, and we will tell you if anything changes.

  1. We start by cleaning the tile and clearing loose fragments.
  2. Next we fill the damage.
  3. We level and shape the repair to the tile surface.
  4. We recreate the colour and pattern by hand.
  5. Finally we seal it to match the tile.

Before we arrive

  • Let us know about parking or access
  • Keep children and pets away from the room on the day
  • Ensure the room can be ventilated

Get a quote

Ring 0345 017 0787, or send us photos through the quote form. With one close-up and one wider picture, we can give you a fixed price the same day in most cases.

Get a fixed price

Advice

For landlords and businesses

For developers and builders, we fix damage before handover. Several plots can be done in one visit.

We also carry out snagging repairs for builders and developers, fixing chips and scratches before handover so nothing needs replacing. We hold CHAS, Constructionline and SafeContractor accreditations.

Thomastown: your questions answered

I rent my home. Can I book you?

We can work for tenants, landlords or agents. Get your landlord’s agreement first.

Can you repair something that’s been repaired before?

Usually, yes. The old repair comes out first, so mention it when you send pictures.

Will there be a smell?

It depends on the job, but often a little. Open windows and an extractor fan help, and it soon fades.

Do you come to Thomastown?

Yes, we do. Technicians travel to Thomastown from across the region, with no extra charge for travel.

Can you price it without visiting?

Nearly always. If pictures don’t show enough, we will ask for another angle.

How soon can you come?

Your quote comes with available dates. If it’s urgent, say so and we’ll do what we can.

What happens next?

You get a fixed quote and available dates. If anything’s unclear, we will ask for another photo.

Is repairing better than replacing?

In most cases, yes. Replacement brings removal, refitting and making good, which a repair avoids. We will be honest if it’s not worth it.

Should I try a DIY kit first?

If you’re set on a kit, follow its instructions closely, ensure the area is clean and completely dry, and do not use it until it has fully cured. If it fails, we can still put it right.

For a hairline mark somewhere you’ll never see, a kit may be enough. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, it’s worth having it done properly.

What affects the price in Thomastown

Repairs from £95. There are no hourly rates or hidden extras. The price is based on:

  • Whether it’s a chip, crack, burn or wear
  • The colour and finish to match
  • What the surface is made of
  • The size and number of damaged areas

Compared with replacing, a repair is usually a fraction of the price, because there’s no removal, plumbing or making good. Your fixed quote shows exactly what’s included.

Send pictures for a quote

When you take your photos, these tips help us give you a firm price:

  • Good light, ideally daylight, without flash glare
  • One sharp close-up of the damage
  • Any details about the material
  • Something in shot to show the size

Getting a quote takes a couple of minutes: photograph the damage, then the entire tiled area, add your postcode and send them to us. You will get a fixed quote, not an estimate.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

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