Isle of Wight · England

Tile repair in Thorley Street, Isle of Wight

Our technicians come to Thorley Street for chip, crack and drill-hole repairs to floor and wall tiles. Everything is done in place, with a one-year guarantee.

  • Repairs from £95
  • Damaged tile edges
  • Discontinued tiles you can’t replace
Surface Doctor technician refinishing the outside of a roll-top bath

Need tile repair in Thorley Street?

How the visit works

Here’s how a visit generally runs: we arrive on time, sheet and mask the area around the job, carry out the work and clear up. Plan for a morning or an afternoon. Before we go, we will explain when it can be used and how to care for it.

  1. We clean the tile and remove loose fragments.
  2. We fill the chip, crack or hole.
  3. We level and shape the repair to the tile surface.
  4. We match the colour and pattern by hand.
  5. Finally we seal it to match the tile.

How to prepare

  • Mention if the room is upstairs or in a flat
  • Keep a parking space free if you can
  • Ensure the room can be ventilated

Ask for a price

To get a price, send a couple of photos through our quote form or ring us. We’ll say immediately whether it can be repaired.

Get a free quote

Advice

Tile repair at your home in Thorley Street

If a tile moves, it may need relaying first, and we will say so. We repair the tile in place, so there’s no need to hunt for a matching tile. Whether it’s discontinued tiles you can’t replace and damaged tile edges, we can help.

You are covered for a year from the day of the repair. If anything is not right, ring us and we’ll sort it. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.

Before and after: damaged granite tiles repaired in place
Location
Thorley Street (PO41)
Area hub
Isle of Wight
Guarantee
12 months on all our work
Quote
From £95. Free, fixed price from pictures
Telephone
0345 017 0787
Last updated
23 October 2026

Your questions about tile repair in Thorley Street

Can I add another job to the visit?

Of course, and it normally saves money. Just add the extra items to your photos and we’ll quote them together.

Will you leave a mess?

We protect the room with dust sheets and masking first, and we clean up when we’ve finished.

How do I book?

Send pictures through the quote form or call 0345 017 0787.

What if the damage is worse than the pictures show?

It’s rare, but if it happens we talk to you first. The price only changes if you agree.

Does someone need to be in?

Yes. The technician needs access to the room for the visit, at a time that suits you.

Can a cracked tile be fixed in place?

Frequently, yes, if it isn’t loose.

Is a repair better than a new one?

Generally, yes. Replacement brings removal, refitting and making good, which a repair avoids. We will be honest if it’s not worth it.

How quickly can you book me in?

It depends on the time of year and where you are. Send photos with your postcode and we’ll reply with the earliest dates.

Can I fix it myself?

What a professional repair adds is preparation, colour matching and finishing. We prepare the area properly, mix the colour on site and polish the finish to match, then guarantee it for a year.

If you’re set on a kit, follow its instructions closely and work on a clean, dry surface, and don’t use it until it has fully cured. If it fails, we can still put it right.

Prices and what affects them

Repairs from £95. We do not charge extra for travel to Thorley Street. The price depends on:

  • The colour and finish to match
  • How many areas need work
  • Whether it’s a chip, crack, burn or wear
  • Access to the area

Rather than charging by the hour, we fix the price before we start. Damage, material and access decide it, and combining items on one visit brings it down.

Send pictures for a quote

Phone pictures are fine, there is no need for anything special. Ensure they show:

  • What it’s made of, if you know
  • Details of any past repairs
  • Good light, ideally daylight, without flash glare
  • Where you are, by postcode

Ring 0345 017 0787, or send us pictures through the quote form. With a clear picture of the damage and one of the entire tiled area, we can give you a fixed quote the same day in most cases.

Thorley Street and the surrounding area

Thorley Street is about 6 miles south-east of Lymington, in Isle of Wight. Our technicians come to customers in Thorley Street and nearby villages, so nothing has to leave your home. Thorley Street is one of 125 places in Isle of Wight where we work.

Our repair technicians cover all of PO41. Local streets include Hill Place Lane and Holmfield Avenue, all of which we cover. Close by, we cover Thorley (1 mile west), Wellow (1 mile south-east), Ningwood (1 mile east), Shalcombe (2 miles south-east) and Newbridge (2 miles east). We also work in nearby towns such as Newport (7 miles east), Ryde (13 miles east), Cowes (8 miles north-east), Sandown (14 miles east), Shanklin (13 miles east) and Ventnor (13 miles south-east). Some remote addresses need extra planning, so call us to arrange it.

Landmarks near Thorley Street

Locally, our jobs take us to homes close to St. Swithin's Church, among other places. Well-known places in the area include Yarmouth Castle (1.7 miles north-west) and Ferguson Family Museum (2 miles west). The countryside around Thorley Street includes Lymington and Keyhaven Marshes Nature Reserve and Compton Down.

Map of Thorley Street © OpenStreetMap contributors

When a repair isn’t the answer

To be straight with you, some problems need a different fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send photos and we will give you a straight answer before booking.

Materials we repair

  • Ceramic tiles
  • Natural stone & granite
  • Marble
  • Porcelain tiles
  • Floor and wall tiles

For landlords and businesses

Letting agents often send us photos straight from the inventory. That means we can quote before you even visit the property, and we liaise with tenants about access if you’d like us to.

Builders, developers and site managers book us for snagging repairs, fixing chips and scratches before handover so nothing needs replacing. We hold CHAS, Constructionline and SafeContractor accreditations.

Repair or replace: which is better?

Swapping out a damaged tile means breaking it out, finding a match and risking the tiles around it. A repair keeps the original tile. Prices start from £95. No two jobs are quite the same, so we price each one individually. What’s damaged, how badly and how easy it is to reach all play a part, and doing several things on one visit costs less than separate visits.

Why book with us

  • Straight answers about what a repair can do
  • Dust sheets down, tidy finish
  • Nothing taken out or refitted
  • Fixed prices from your pictures

Take a look at our pricing.

When to call us in Thorley Street

Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.

Customers usually contact us about:

  • Cracked floor tiles
  • Chips from dropped pans and tools
  • Drill holes from removed fittings
  • Damaged tile edges

Questions to ask before you book

  • Who turns up on the day
  • What aftercare is recommended
  • Whether the colour is mixed to match
  • Whether the price covers travel

Our hiring checklist

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.