Isle of Wight · England

Tile Repair for Thorncross homes

Damaged tiled area in Thorncross? We put it right where it is, match it on site and guarantee the work for a year.

  • Repairs from £95
  • Chips from dropped pans and tools
  • Drill holes from removed fittings
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair for Thorncross homes

About our tile repair in Thorncross

We repair the tile in place, so there’s no need to hunt for a matching tile. If a tile moves, it may need relaying first, and we will tell you. We work on natural stone & granite, floor and wall tiles and porcelain tiles, and common reasons people contact us are chips from dropped pans and tools and discontinued tiles you can’t replace.

Whatever the size of the job, you get the same one-year guarantee in Thorncross and across Isle of Wight. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

Speckled stone tiles with chips repaired to match the pattern
Where
Thorncross (PO30)
County
Isle of Wight
Warranty
A year, on every repair
Quotes
From £95. Free and fixed, from your photos
Call
0345 017 0787
Last updated
23 October 2026

The process

We agree an arrival time beforehand, so you know when to expect us. On site, it takes a morning or an afternoon in most cases. We leave the room clean and you’ll know when it can be used.

  1. First the tile is cleaned and loose pieces removed.
  2. Next we fill the damage.
  3. We level and shape the repair to the tile surface.
  4. We recreate the colour and pattern by hand.
  5. Finally we seal it to match the tile.

Preparing for the visit

  • Clear the area around the damage
  • Tell us if there are stairs or a lift
  • Have a window or extractor fan available

Getting a price

There is no need for us to visit first. Nearly every job can be priced from photos: we need a close-up, a wider picture and your postcode, and we will come back to you with a fixed figure.

Get a free quote

Advice

Covering Thorncross

Thorncross is about 6 miles south-west of Newport, in Isle of Wight. We work in every kind of home, from flats and terraces to detached houses and new builds, as well as offices, shops and holiday lets. Our technicians cover all 125 towns and villages in Isle of Wight.

We work across PO30. We also travel to Brighstone (1 mile north-west), Moortown (1 mile north-west), Shorwell (1 mile north-east), Little Atherfield (2 miles south-east) and Atherfield Green (2 miles south-east). Further out, we also cover Newport (6 miles north-east), Ryde (11 miles north-east), Cowes (9 miles north), Sandown (10 miles east), Shanklin (9 miles east) and Ventnor (8 miles east). For island and remote addresses, call first so we can plan the visit.

Local landmarks in Thorncross

Locally, our jobs take us to homes close to The Countryman pub, St. Mary's Church and Brighstone Church of England Aided Primary School and the streets around them. Other landmarks nearby include Whitecroft Hospital (4.4 miles north-east) and The Dinosaur Farm Museum (0.5 miles south-east). Green spaces nearby include Brighstone Down.

Map of Thorncross © OpenStreetMap contributors

What tile repair costs

Prices start from £95. There are no hourly rates or hidden extras. The price depends on:

  • Where the damage is and how we get to it
  • How many areas need work
  • Doing more than one item at once
  • The material and finish

Most people are surprised how affordable a repair is, especially compared with replacing and refitting. Photos let us give you the exact figure.

Getting a price from pictures

Good pictures mean an accurate price. Here’s what helps:

  • Your postcode, so we can check dates
  • A coin beside the damage so we can judge size
  • Details of any past repairs
  • Good light, ideally daylight, without flash glare

Email us pictures of the damage and one of the whole item, and tell us you’re in Thorncross, and we’ll come back with a fixed quote.

Your questions about tile repair in Thorncross

Is there a guarantee?

Yes, for a year. If anything goes wrong with the repair within the year, we return to fix it.

Is there a call-out fee?

There is no separate call-out charge. The fixed price covers the visit and the work.

What about drill holes in tiles?

Yes. Drill holes from old rails and shelves are a common job.

What happens after I send photos?

We come back with a fixed quote, plus dates. You’re under no obligation.

I’m a tenant. Can you help?

Yes, though it’s best to check with your landlord first. Landlords are often glad to have it sorted before the end of a tenancy.

Will it make a mess?

Very little mess: we sheet and mask everything nearby, and we take our waste away with us.

Can pets and children be at home?

Yes, as long as they stay out of the room we’re working in. We will tell you when the room can be used again.

Can you quote from pictures?

Yes, almost always. A close-up and a wider photo are enough to give a fixed quote.

DIY kit or professional repair?

We understand the appeal of fixing it yourself. The risk is that a kit repair hides the damage for a while, then fails, and then the old filler has to be removed first.

If you’re set on a kit, follow its instructions closely and work on a clean, dry surface, and give it the full curing time. If it doesn’t work out, we can still repair it properly.

Why repair rather than replace?

Replacing a tile involves breaking out the old tile, tracking down a matching tile and risking the tiles around it. Repairing it leaves the tile where it is. Our tile repair starts from £95. There are no surprise extras on the day. The price we quote from your photos is the price you pay, unless the damage turns out to be different, in which case we talk to you first.

Why book with us

  • A fixed quote before booking
  • Straight answers about what a repair can do
  • One price list for the entire UK
  • Every repair guaranteed for a year

See our full price list.

Honest limits

We’d rather lose a job than do one that won’t last, so here’s what a repair cannot put right:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

If in doubt, send pictures and we will say what we think.

Materials we repair

  • Floor and wall tiles
  • Marble
  • Natural stone & granite
  • Ceramic tiles
  • Porcelain tiles

Common problems we fix in Thorncross

Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.

Send us a photo if you notice any of these:

  • Cracked floor tiles
  • Drill holes from removed fittings
  • Damaged tile edges
  • Chips from dropped pans and tools

What to look for in a quote

  • Whether a trained technician does the job
  • What prep work is covered
  • What the guarantee covers, and for how long
  • When it can be used again

Choosing a repair company

Landlords, agents and businesses in Thorncross

For anyone letting property in or around Thorncross, we will quote for several properties at once. Just send photos for each address and we’ll price them together.

Hotels, guest houses and holiday lets can’t afford rooms out of action for long, so we keep visits short and tidy. We will fit around changeovers where we can.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.