Newport · Wales

Tile repair in Underwood, Newport

Chip, crack and drill-hole repairs to floor and wall tiles for householders, landlords and businesses in Underwood. Send pictures for a free, fixed quote.

  • Repairs from £95
  • Chips from dropped pans and tools
  • Discontinued tiles you can’t replace
Surface Doctor technician refinishing the outside of a roll-top bath

Need tile repair in Underwood?

Tile repair in Underwood, done in place

If a tile moves, it may need relaying first, and we’ll say so. The tile stays where it is, so there is no need to hunt for a matching tile. If you’re dealing with cracked floor tiles and damaged tile edges, we can normally put it right, on porcelain tiles, natural stone & granite and ceramic tiles alike.

A one-year guarantee comes as standard. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

Where
Underwood (NP18)
Area hub
Newport
Warranty
12 months on all our work
Quotes
From £95. Fixed and free, based on pictures
Phone
0345 017 0787
Updated
23 October 2026
Chips in speckled granite tiles filled and colour matched, before and after

Underwood and the surrounding area

Underwood is about 5 miles east of Newport, in Newport. Our technicians come to homes and businesses in Underwood and nearby villages, so you don’t need to take anything anywhere. We cover 69 places across Newport. We work right across the region, from Underwood to Birmingham (about 74 miles away).

Our visits in NP18 are booked in the same way as anywhere else. Streets in the area include Beech Close, Woodland Road and Waltwood Road, all of which we cover. Close by, we cover Bishton (1 mile south), Magor (3 miles south-east), Knollbury (3 miles east), Whitewall Common (3 miles south-east) and Gwndy (3 miles east). Within a short drive, we also cover Newport (5 miles west), Victoria (4 miles west), Stow Hill (5 miles west), Maindee (4 miles west), Gold Tops (5 miles west) and Summer Hill (4 miles west).

Landmarks near Underwood

Typical jobs here are in homes near Llanmartin Primary School, Parish Church of St Martin and Iscoed Tafarn pub and the streets around them. The closest station to Underwood is Newport (South Wales) station, roughly 4.8 miles west. Well-known places in the area include St Cadoc's Hospital (3.4 miles west) and Caerleon Roman Fortress and Baths (3 miles west). Not far away are Magor Marsh and Somerton.

Map of Underwood © OpenStreetMap contributors

How the visit works

From the moment we arrive, the aim is to do the job without disturbing the rest of your home. We mask off everything nearby, the job takes a morning or an afternoon, and we finish by cleaning up and talking you through the result.

  1. First the tile is cleaned and loose pieces removed.
  2. The chip, crack or hole is filled.
  3. We level and shape the repair to the tile surface.
  4. We match the colour and pattern by hand.
  5. We seal the repair to suit the finish of the tile.

Preparing for the visit

  • Let us know which floor the room is on
  • Avoid using the area for a few hours before we arrive
  • Keep pets and children out of the room while we work

Get a quote

The quickest way to a price is to send two or three photos using our quote form or ring us. We’ll tell you honestly whether it can be repaired.

Send pictures for a quote

Related advice

Your questions about tile repair in Underwood

Are there extra charges for Underwood?

No. Our quotes include travel, and we charge the same wherever you are.

Do the materials smell?

It depends on the job, but often a little. Open windows and an extractor fan help, and it soon fades.

Are you a vetted contractor?

We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.

Can you redo someone else’s repair?

In most cases. The old repair comes out first, so let us know about it.

Can you quote from photos?

In nearly every case. If pictures don’t show enough, we will ask for another angle.

What does tile repair cost?

Repairs from £95. We give a fixed price based on photos of the damage. Send a close-up of the damage and a wider photo and your postcode.

What happens next?

You get a fixed price and available dates. If anything’s unclear, we’ll ask for another photo.

Is a repair better than a new one?

Generally, yes. A repair skips the removal, fitting and redecorating. We will be honest if it’s not worth it.

For landlords and businesses

Housing associations and facilities teams use us for planned and reactive repairs in Newport and across the UK. A repair avoids taking out and refitting, which is easier on the people living there.

Builders, developers and site managers book us for snagging repairs, fixing chips and scratches before handover. We hold CHAS, Constructionline and SafeContractor accreditations.

Repair or replace in Underwood?

Replacing a tile involves breaking out the old tile, finding a match and possibly cracking its neighbours. A repair keeps the original tile. Prices start from £95. It helps to know what pushes a price up or down: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Send pictures and you’ll get a fixed figure.

What you get with us

  • Rooms protected and left tidy
  • A year’s guarantee on all work
  • Usually one visit, start to finish
  • Repair technicians who travel to you, UK-wide

See our pricing.

DIY repairs versus a professional job

You can buy a DIY kit for most repairs, and they can tidy up a tiny mark. Where they fall down is colour and preparation: they come in a handful of shades, and if the surface isn’t prepared the repair won’t last.

If you’ve already tried a DIY fix, that’s fine. We remove the old filler and start again, so it doesn’t stop a professional repair. It does add a little time, so tell us about it when you send pictures.

Common problems we fix in Underwood

Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.

Clients typically contact us about:

  • Drill holes from removed fittings
  • Damaged tile edges
  • Chips from dropped pans and tools
  • Discontinued tiles you can’t replace

Comparing quotes

  • What protection goes down before work starts
  • How changes to the job are handled
  • Whether they match the colour on site
  • Whether there are any call-out or travel charges

How to compare quotes

What tile repair costs

Repairs from £95. We give every job a fixed quote from pictures. This is what makes a difference:

  • How much damage there is
  • Doing more than one item at once
  • What kind of damage it is
  • The material and finish

Set against the cost of replacement, a repair is normally a fraction of the price, because there is no removal, plumbing or making good. Your fixed quote shows exactly what’s included.

Getting a price from photos

A couple of clear pictures is all it takes. Try to include:

  • One sharp close-up of the damage
  • Details of any past repairs
  • Your postcode, so we can check dates
  • A wider photo showing the whole tiled area

No survey visit is needed: we price from pictures. Use the quote form, or ring 0345 017 0787 to talk it through, and we will come back with a fixed figure.

When a repair is not the answer

Before booking, it’s worth knowing the limits too:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us photos and we will tell you honestly before you book.

What we work on

  • Ceramic tiles
  • Porcelain tiles
  • Floor and wall tiles
  • Marble
  • Natural stone & granite
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.