Norfolk · England

Tile repair in Upgate, Norfolk

Damaged tiled area in Upgate? We put it right where it is, mix the colour on the day and guarantee the work for a year.

  • Repairs from £95
  • Drill holes from removed fittings
  • Chips from dropped pans and tools
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair in Upgate

Tile repair in Upgate, done in place

A loose or rocking tile may need relaying first, and we’ll tell you. We repair the tile in place, so you do not need to find a spare. If you’re dealing with drill holes from removed fittings and chips from dropped pans and tools, we can normally put it right, on floor and wall tiles, ceramic tiles and marble alike.

You are covered after we leave: our one-year guarantee applies to every job, and we will explain exactly what it covers when we quote. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

Speckled stone tiles with chips repaired to match the pattern
Where
Upgate (NR15)
Region
Norfolk
Guarantee
One year on every repair
Price
From £95. Free, fixed price from pictures
Call
0345 017 0787
Page updated
23 October 2026

Why repair rather than replace?

Replacing a tile means breaking it out, finding a match and risking the tiles around it. A repair keeps the original tile. Prices start from £95. A repair typically costs much less than people expect, particularly next to the cost of replacement. Photos let us give you the exact figure.

Why us?

  • We will tell you if it’s not worth repairing
  • No extra charge for your area
  • Generally one visit, start to finish
  • Colour-matched on site

See our prices page.

Your questions about tile repair in Upgate

Is a repair better than a new one?

Typically, if the item is otherwise sound. Repairing avoids the cost and disruption of replacing. If replacing would be better, we will say so.

Can you redo someone else’s repair?

Yes, we frequently do. Removing the old work can add time, and that’s in the quote.

Can you quote from photos?

Yes, almost always. Clear photos let us give you a fixed quote without visiting.

Is there a guarantee?

All our work carries our one-year guarantee. Ask us what it covers when you get your quote.

What happens if you find more damage?

We’ll show you and explain before doing anything extra. Nothing extra is done without your say-so.

Can landlords book you?

Yes. We work for landlords, agents, builders and businesses as well as householders across Norfolk.

Will there be a smell?

Expect a mild smell while we’re working.

Is it messy?

No. The work area is masked and covered, and we take our waste away with us.

Upgate and the surrounding area

Upgate is about 10 miles south-east of Norwich, in Norfolk. We work in every kind of home, from flats and terraces to detached houses and new builds, as well as offices, shops and holiday lets. Upgate is one of 797 towns and villages in Norfolk we cover.

We cover every part of the NR15 postcode area. Close by, we cover Seething (1 mile north), Thwaite St Mary (1 mile south-east), Mundham (1 mile north-east), Mundham Common (2 miles north-east) and Sisland (2 miles north-east). Within a short drive, we also cover Norwich (10 miles north-west), Great Yarmouth (15 miles north-east), Wymondham (13 miles west), Gorleston-on-Sea (14 miles east), Sprowston (10 miles north) and Thorpe St Andrew (9 miles north).

What’s near Upgate

Locally, our jobs take us to homes close to Church of St Margaret and Seething and Mundham Primary School and the streets around them. Other landmarks nearby include Bungay Castle (4.3 miles south).

Map of Upgate © OpenStreetMap contributors

What affects the price in Upgate

Repairs from £95. There is no charge for travel to Upgate. The price comes down to:

  • Whether old repairs or coatings need taking off
  • How many areas need work
  • Doing more than one item at once
  • Unusual colours or finishes

Every job is a little different, so each one is priced on its own. What’s damaged, how badly and how easy it is to reach all play a part, and doing several things on one visit costs less than separate visits.

Send pictures for a quote

The better the photos, the more accurate the price. Here’s what helps:

  • What it’s made of, if you know
  • A coin beside the damage so we can judge size
  • Where you are, by postcode
  • A photo taken from further back

Getting a quote takes a couple of minutes: photograph the damage, then the entire tiled area, add your postcode and send them to us. You will get a fixed price, not an estimate.

What happens on the day

On the day, we arrive at the time we’ve agreed, cover the area with dust sheets and masking, and set to work. Expect it to take a few hours. We clean up when we’re done and tell you when it’s ready to use.

  1. We start by cleaning the tile and clearing loose fragments.
  2. We fill the chip, crack or hole.
  3. The repair is levelled to the tile surface.
  4. We match the colour and pattern by hand.
  5. Finally we seal it to match the tile.

Getting ready for the visit

  • Let us know which floor the room is on
  • Keep pets and children out of the room while we work
  • Avoid using the area for a few hours before we arrive

Get a quote

No survey visit is needed: we price from photos. Use the quote form, or ring 0345 017 0787 to talk it through, and you will get a fixed figure back.

Send photos for a quote

Related advice

When to call us in Upgate

Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.

Contact us if you’ve noticed:

  • Cracked floor tiles
  • Damaged tile edges
  • Chips from dropped pans and tools
  • Drill holes from removed fittings

What your quote should include

  • Whether cleaning and preparation are in the price
  • What happens if they find more damage
  • Whether the price is fixed and includes VAT
  • Whether they match the colour on site

Choosing a repair company

Landlord and trade work in Upgate

Rental properties take more wear, and replacing items every time a tenant leaves is expensive. Repairing between tenants keeps the property presentable for less.

We work for landlords, letting agents and housing providers in Upgate as well as homeowners. A repair between tenants keeps the property empty for less time, and it costs much less than replacing.

When we’d advise against a repair

In fairness, there are a few things a repair will not fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send photos and we will give you a straight answer before booking.

Materials we repair

  • Natural stone & granite
  • Marble
  • Porcelain tiles
  • Ceramic tiles
  • Floor and wall tiles

DIY kit or professional repair?

The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, and the work is guaranteed.

Kits are cheap and easy to find, but the repairs we redo most often are DIY ones that have discoloured or lifted. Getting it right first time is typically cheaper.

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About our accreditations · Every repair comes with a one-year guarantee.

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