Suffolk · England

Tile repair in Upper Street, Suffolk

Tile repair for Upper Street, without a refit. Get a fixed price from your photos, then book a visit.

  • Repairs from £95
  • Discontinued tiles you can’t replace
  • Chips from dropped pans and tools
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair near Upper Street

For landlords and businesses

We regularly work with letting and managing agents. Send the address, photos and access details and we will handle the rest.

Rental properties take more wear, and replacing things at every changeover adds up. Repairing between tenants keeps the property presentable for less.

Tile repair at your home in Upper Street

We repair the tile in place, so you don’t need to find a spare. If a tile moves, it may need relaying first, and we will say so. We regularly repair ceramic tiles, marble and floor and wall tiles, and the jobs we see most are chips from dropped pans and tools and damaged tile edges.

You get a one-year guarantee, the same in Upper Street as everywhere else we work. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.

Floor repair in progress in a customer’s kitchen
Location
Upper Street (IP9)
Region
Suffolk
Warranty
A year, on every repair
Quotes
From £95. Free and fixed, from your photos
Call
0345 017 0787
Page updated
23 October 2026

What we’re called out for in Upper Street

Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

Customers typically contact us about:

  • Drill holes from removed fittings
  • Cracked floor tiles
  • Chips from dropped pans and tools
  • Damaged tile edges

What to look for in a quote

  • How the colour is matched
  • Is the price fixed, and does it include VAT?
  • Who turns up on the day
  • The length of the guarantee and what it covers

10 questions to ask before you book

Repairing versus replacing in Upper Street

Replacing a tile means breaking it out, tracking down a matching tile and risking the tiles around it. Repairing it leaves the tile where it is. Our tile repair starts from £95. Rather than charging by the hour, we price the entire job up front. Damage, material and access decide it, and combining items on one visit brings it down.

Why us?

  • Straight answers about what a repair can do
  • Colour-matched on site
  • CHAS and Constructionline accredited
  • Fixed prices from your photos

See our prices page.

FAQs for Upper Street

Do you do work for letting agents?

We do, regularly. We quote for multiple addresses and fit around tenancy changeovers.

Are you accredited?

Yes, including CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.

Is the work guaranteed?

Yes: twelve months. If anything goes wrong with the repair within the year, we return to fix it.

Can you repair a cracked floor tile without replacing it?

Typically, as long as it’s still firmly stuck down.

Will the price change on the day?

The price is fixed for what the pictures show. If there is more, we will tell you before starting.

Do you come to Upper Street?

We do. Repair technicians travel to Upper Street from across the region, and the price is the same as everywhere else.

Is it messy?

No. The work area is masked and covered, and we leave the room clean.

Can you fill holes left by old fittings?

Yes. Drill holes from old rails and shelves are a common job.

When we’d advise against a repair

A repair isn’t always the answer, and we would rather say so up front. Repairs will not solve:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

If in doubt, send photos and we will say what we think before booking.

Materials we repair

  • Floor and wall tiles
  • Marble
  • Natural stone & granite
  • Ceramic tiles
  • Porcelain tiles

What tile repair costs

Repairs from £95. Quotes are free and the price is fixed. What we look at:

  • What kind of damage it is
  • Where the damage is and how we get to it
  • How many areas need work
  • How many items we do on one visit

There are no surprise extras on the day. The price we quote from your pictures is the price you pay, and if the damage turns out to be different, we discuss it before starting.

How to get a fixed quote

Photographing the damage takes a minute, and it saves a visit. Please include:

  • A coin or ruler next to the damage for scale
  • Any details about the material
  • Natural light rather than flash
  • Whether it’s been repaired or coated before

Ring 0345 017 0787, or send us pictures through the quote form. With one close-up and one wider picture, we can give you a fixed price.

What we do, step by step

We agree an arrival time beforehand, so you are not left guessing. Once we’re there, the work takes a morning or an afternoon. The room is left tidy and ready to use once it has cured.

  1. We clean the tile and remove loose fragments.
  2. We fill the chip, crack or hole.
  3. We shape the repair flush with the tile.
  4. We recreate the colour and pattern by hand.
  5. We seal the repair to suit the finish of the tile.

Getting ready for the visit

  • Open a window if you can
  • Point us to the nearest place to park
  • Mention any earlier repairs or resurfacing

Get a quote

Most clients in Upper Street get their price from photos. Add a line about what happened and your postcode, and we will send back a fixed quote and some dates.

Get a free quote

Read more

Covering Upper Street

Upper Street is about 6 miles south of Ipswich, in Suffolk. From the centre of Upper Street to the outlying streets, we offer exactly the same service: a fixed price, a tidy visit and a guarantee. Upper Street is one of 731 places in Suffolk where we work. Our jobs stretch from Upper Street to London (about 61 miles away).

Here we cover the IP9 postcode area. Local streets include Fison Place, Manningtree Road and Lewis Lane. We also cover the places around Upper Street: Stutton (1 mile east), Tattingstone (2 miles north), Holbrook (2 miles north-east), Lower Holbrook (2 miles east) and Bradfield (3 miles south). We also work in nearby towns such as Ipswich (6 miles north), Felixstowe (10 miles east), Kesgrave (8 miles north-east), Woodbridge (12 miles north-east), Hadleigh (9 miles north-west) and Stoke (6 miles north).

Landmarks near Upper Street

Typical jobs here are in homes near Church of St Peter, Gardeners Arms and Stutton Church of England Primary School and the streets around them. For rail, the closest station is Mistley station, roughly 2.4 miles south-west of the centre. Well-known places in the area include Little Wenham Castle (4.7 miles north-west). Not far away are Alton Water and Wrabness Nature Reserve.

Map of Upper Street © OpenStreetMap contributors

DIY kit or professional repair?

A DIY attempt is not a disaster. We remove the old filler and start again, so it doesn’t stop a professional repair. It does add a little time, so tell us about it when you send pictures.

You can buy a DIY kit for most repairs, and they can tidy up a tiny mark. The trouble is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler frequently lifts.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.