Sunderland · England
Tile repair in Washington, Sunderland
Tile repair in and around Washington: a fixed quote from pictures, a tidy visit and a one-year guarantee.
- Repairs from £95
- Drill holes from removed fittings
- Discontinued tiles you cannot replace
How we price tile repair
Repairs from £95. You won’t pay by the hour. The price depends on:
- What kind of damage it is
- What the surface is made of
- Access to the area
- Previous DIY repairs that have to come out
A repair typically costs much less than people expect, particularly next to the cost of replacement. Photos let us give you the exact figure.
Quotes from your pictures
When you take your pictures, a few simple things make all the difference:
- Natural light rather than flash
- A close-up of the damage, in focus
- The postcode, so we can plan the visit
- One picture of the whole tiled area
Getting a price is easy: take a close-up of the damage and a picture from further back, send them to us with your postcode, and you will get a fixed quote back. Quotes are free and no obligation.
How we handle tile repair in Washington
A loose or rocking tile may need relaying first, and we will say so. We repair the tile in place, so there’s no need to hunt for a matching tile. Common call-outs are for damaged tile edges and discontinued tiles you can’t replace, on floor and wall tiles, marble and porcelain tiles.
We guarantee the work for a year. If something is not right in that time, we come back and put it right. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.
- Where
- Washington (NE38, NE37, DH3)
- County
- Sunderland
- Warranty
- 12 months on all our work
- Quotes
- From £95. Free, fixed quote from pictures
- Phone
- 0345 017 0787
- Updated
- 23 October 2026
Signs you need tile repair in Washington
Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.
These are the problems we are asked about most:
- Damaged tile edges
- Discontinued tiles you cannot replace
- Cracked floor tiles
- Drill holes from removed fittings
What your quote should include
- Aftercare advice
- How soon you can use it again
- Whether the colour is mixed to match
- How your room will be protected
Should you replace it?
Swapping out a damaged tile means breaking it out, finding a match and risking the tiles around it. A repair keeps the original tile. Our tile repair starts from £95. Compared with replacing, a repair is normally a fraction of the price, because there is no removal, plumbing or making good. The quote lists exactly what you are paying for.
Why choose Surface Doctor in Washington
- Fixed prices from your photos
- Colours mixed by hand to suit your surface
- One-year guarantee on every repair
- We leave the room as we found it
Take a look at our pricing.
Washington: your questions answered
Will the price change on the day?
The price is fixed for what the photos show. If there is more, we will tell you before starting.
What happens next?
We check the damage, the material and your postcode, then reply with a quote and the next dates we have.
Can tenants book a repair?
Yes, though it’s best to check with your landlord first. Landlords are frequently glad to have it sorted before the end of a tenancy.
Can you repair a cracked floor tile without replacing it?
Often, yes, if it isn’t loose.
Is it OK to have pets in the house?
Keep pets and children away from the work area on the day, so the repair isn’t disturbed while it cures.
Are you accredited?
Yes. Our accreditations include CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.
Will there be a smell?
It depends on the job, but frequently a little. Ventilation keeps it to a minimum, and it soon fades.
Is a repair better than a new one?
Generally, if the item is otherwise sound. A repair avoids removal and making good. We’ll tell you honestly if replacement makes more sense.
What we do, step by step
Your technician turns up when we said we would and looks over the damage before anything else. Dust sheets and masking tape go down before any work starts. The work itself takes a few hours, and we leave the room as we found it.
- We clean the tile and remove loose fragments.
- The chip, crack or hole is filled.
- The repair is levelled to the tile surface.
- The colour and pattern are recreated by hand.
- The repair is sealed to suit the tile’s finish.
Before we arrive
- Avoid using the area for a few hours before we arrive
- Clear toiletries, mats and anything else from around the area
- Tell us about parking, stairs or access
Get a quote
No survey visit is needed: we price from pictures. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through.
Related advice
Where we work around Washington
Washington is about 5 miles west of Sunderland, in Sunderland. We work in every kind of home, from flats and terraces to detached houses and new builds, plus businesses and rented homes. Our technicians cover all 75 towns and villages across Sunderland. Our jobs stretch from Washington to Newcastle upon Tyne (about 8 miles away).
We cover every part of the NE38, NE37 and DH3 postcode area. From Ash Square, Station Road and Usworth Station Road or a nearby road, a technician can come to you. Being close to the A182 and A195, Washington is simple for us to get to. Close by, we cover Columbia (1 mile east), Oxclose (1 mile west), Lambton (1 mile south-west), Harraton (1 mile south) and Fatfield (1 mile south). Within a short drive, we also cover Sunderland (5 miles east), Houghton-le-Spring (4 miles south-east), Sunniside (6 miles east), Fulwell (6 miles east), Hendon (6 miles east) and Ford (4 miles east). Washington is among the bigger towns we cover in Sunderland.
What’s near Washington
In Washington, that means homes near Church of Holy Trinity, Wessington Primary School and Biddick Academy. Washington’s nearest station is Chester-Le-Street station, about 3.6 miles south-west. Further afield, we also cover the area around Bowes Railway (2.1 miles north-west) and Queen Elizabeth Hospital (3.5 miles north-west). The countryside around Washington includes WWT Washington.
Can I fix it myself?
DIY kits are sold for most surfaces, and they can make a small mark look better. Where they fall down is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler often lifts.
If you do try a kit, read the instructions carefully, and give it the full curing time. If it fails, we can still put it right.
Also in Washington
Landlord and trade work in Washington
If you manage property in Washington, we will quote for several properties at once. Just send pictures for each address and we’ll come back with a combined price.
We regularly price jobs from inventory or check-out pictures. You can have a price before you arrange access, and we liaise with tenants about access if you’d like us to.
When a repair is not the answer
Before you book, it’s worth knowing the limits too:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Not sure? Send pictures and we’ll give you a straight answer before booking.
What we work on
- Marble
- Ceramic tiles
- Floor and wall tiles
- Natural stone & granite
- Porcelain tiles
About our accreditations · Every repair comes with a one-year guarantee.
