North Somerset · England

Tile repair in West Hill, North Somerset

We travel to West Hill for chip, crack and drill-hole repairs to floor and wall tiles. Everything is done in place, and the work is guaranteed.

  • Repairs from £95
  • Damaged tile edges
  • Drill holes from removed fittings
Surface Doctor technician refinishing the outside of a roll-top bath

Trusted tile repair in West Hill

About our tile repair in West Hill

We repair the tile in place, so there’s no need to hunt for a matching tile. If a tile moves, it may need relaying first, and we will say so. Common call-outs are for discontinued tiles you can’t replace and cracked floor tiles, in porcelain tiles, natural stone & granite and ceramic tiles.

Every job is backed for twelve months in West Hill and everywhere else. If something goes wrong with the work, we come back. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

Surface Doctor technician carrying out a floor repair in a kitchen
Where
West Hill (BS48)
Area hub
North Somerset
Guarantee
A year, on every repair
Quote
From £95. Fixed and free, based on pictures
Telephone
0345 017 0787
Last updated
23 October 2026

Work for landlords and builders

Letting agents frequently send us photos straight from the inventory. That means we can quote before you even visit the property, and we can arrange access with the tenant directly if that helps.

Hotels, guest houses and holiday lets need rooms back in use quickly, so we keep visits short and tidy. We will fit around changeovers where we can.

Your questions about tile repair in West Hill

What happens once I’ve sent photos?

You’ll get a fixed quote back, plus dates. You’re under no obligation.

Does someone need to be in?

Yes. We need access to the room while we work, at a time that suits you.

Do the materials smell?

Expect a mild smell while we are working, which fades afterwards.

Can pets and children be at home?

On the day, the room should be kept clear of pets and children.

Do you work for landlords and businesses?

Yes, frequently. We quote for multiple addresses and fit around tenancy changeovers.

Is repairing better than replacing?

Typically, when the rest is in good condition. A repair avoids removal and making good. If replacing would be better, we’ll say so.

What information do you need?

A close-up, a wider photo and your postcode. After that, we just agree a date.

Is there a call-out fee?

We do not add a call-out fee. Your fixed price includes everything.

Repairing versus replacing in West Hill

Swapping out a damaged tile means breaking it out, finding a match and risking the tiles around it. A repair leaves the tile where it is. Our tile repair starts from £95. Compared with replacing, a repair is generally a fraction of the price, because nothing has to be taken out, refitted or made good. Your fixed quote shows exactly what’s included.

What you get with us

  • Accredited with CHAS, Constructionline and SafeContractor
  • A fixed quote before booking
  • Technicians who travel to you, UK-wide
  • Every repair guaranteed for a year

See our prices page.

What happens on the day

It’s a tidy, low-fuss visit. We confirm the time with you beforehand, protect the area, and get on with the job, which normally takes a morning or an afternoon. If we find something your pictures didn’t show, we will explain it before carrying on.

  1. We start by cleaning the tile and clearing loose fragments.
  2. The chip, crack or hole is filled.
  3. We shape the repair flush with the tile.
  4. We recreate the colour and pattern by hand.
  5. Finally we seal it to match the tile.

How to prepare

  • Move bottles, mats and clutter away from the area
  • Make sure the room can be ventilated
  • Let the surface dry out before the visit

Get a quote

Getting a quote takes a couple of minutes: photograph the damage, then the entire tiled area, include your postcode and send them to us. You will get a fixed price, not an estimate.

Get a free quote

Read more

Should I try a DIY kit first?

It’s tempting to reach for a kit, but the repairs we redo most frequently are DIY ones that have discoloured or lifted. Doing it properly first is normally the cheaper route.

We understand the appeal of fixing it yourself. The trouble is that kit repairs frequently look fine at first and then fail, and the old filler has to come out before a proper repair.

What tile repair costs

Repairs from £95. We price every job individually. What matters most is:

  • The material
  • Whether old repairs or coatings need taking off
  • How many areas need work
  • How many items we do on one visit

A repair is priced on what needs doing, not your postcode. You will see the full price before you book, with nothing added on the day.

Getting a price from pictures

A couple of clear pictures is all it takes. It helps if you send:

  • A photo taken from further back
  • A clear, close picture of the problem area
  • Your postcode, so we can check dates
  • Something in shot to show the size

To get a price, send a couple of photos through our quote form or call us. We will tell you honestly if a repair is the right fix.

Where we work around West Hill

West Hill is about 1 mile north-east of Nailsea, in North Somerset. Wherever you are in the BS48 postcode area, we carry out the work at your property. We work in all 86 towns and villages in North Somerset. Our nearest city page is Birmingham, about 80 miles away.

Our repair technicians cover all of BS48. Jobs here include addresses on Tower House Lane, Stoney Steep and West Hill and the roads around them. We also travel to Stone-edge Batch (1 mile west), Wraxall (1 mile east), Nailsea (1 mile south-west), Clapton in Gordano (1 mile north) and Backwell Common (1 mile south). We also work in nearby towns such as Weston-super-Mare (11 miles south-west), Portishead (3 miles north), Clevedon (5 miles west), Milton (11 miles south-west), Yatton (5 miles south-west) and Worle (10 miles south-west).

Local landmarks in West Hill

Around West Hill, we work in homes near Nailsea School, The Royal Oak pub and All Saints Church and the streets around them. You’ll also find Wraxall Church of England Primary School (0.6 miles east) and Charlton House (1.3 miles north-east). For rail, the closest station is Nailsea & Backwell station, about 1.7 miles south. A little further out are Barrow Hospital (4.1 miles south-east) and Oakham Treasures (2 miles north-east). For a walk, there’s Clapton Moor and Backwell Lake.

Map of West Hill © OpenStreetMap contributors

Common problems we fix in West Hill

Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.

Most people get in touch when they notice something like this:

  • Chips from dropped pans and tools
  • Drill holes from removed fittings
  • Cracked floor tiles
  • Discontinued tiles you can’t replace

What to look for in a quote

  • What prep work is covered
  • Whether the price covers travel
  • Who will actually do the work
  • Whether the price is fixed and includes VAT

Choosing a repair company

Honest limits

Not everything can be repaired, and we’d rather say so up front. We can’t fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send pictures and we’ll give you a straight answer before you book.

Materials we work on in West Hill

  • Floor and wall tiles
  • Natural stone & granite
  • Marble
  • Ceramic tiles
  • Porcelain tiles
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.