North Somerset · England

Toilet & ceramic chip repair in Backwell Green, North Somerset

Damaged toilet in Backwell Green? We repair it in place, mix the colour on the day and back it with a one-year guarantee.

  • Repairs from £95
  • Chips on the cistern lid
  • Pieces knocked off during fitting
Surface Doctor technician refinishing the outside of a roll-top bath

Toilet chip repair for Backwell Green homes

Toilet chip repair in Backwell Green, done in place

A crack that leaks cannot be fixed with a cosmetic repair, and we’ll tell you if that is what we find. Chips are rebuilt and colour matched to the glaze, so you don’t need a plumber or a new toilet. Whether it’s marks on the outside of the pan and chips on the pan or rim, we can help, whatever the material.

Your repair is guaranteed for a year, as with every job we do. Avoid dropping heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

Chunk missing from a toilet pan, shown before and after repair
Location
Backwell Green (BS48)
Region
North Somerset
Warranty
One year on every repair
Price
From £95. Free and fixed, from your photos
Phone
0345 017 0787
Updated
23 October 2026

The process

There’s not much you need to do on the day. Let us in and show us the room, and we will get on with it. The job generally runs to an hour or two, tidy-up included.

  1. We clean and dry the damaged area.
  2. Next we rebuild the missing piece to its original shape.
  3. We sand the repair level.
  4. The glaze is colour matched and finished.
  5. The repair is polished so it blends in.

Before we arrive

  • Have somewhere for us to park nearby if possible
  • Have a window or extractor fan available
  • Tell us about parking, stairs or access

Get a quote

For most jobs, photos are all we need to give you a price. Add a line about what happened and your postcode, and we’ll send back a fixed quote and some dates.

Get a fixed quote

Advice

Landlords, agents and businesses in Backwell Green

Builders, developers and site managers book us for snagging repairs, putting right damage done during fitting. We’re CHAS, Constructionline and SafeContractor accredited.

Landlords, letting agents and housing providers in Backwell Green use us as well as householders. A repair between tenants keeps the property empty for less time, and it normally costs far less than a refit.

Repairing versus replacing in Backwell Green

Replacing a toilet needs a plumber and sometimes new flooring around the pan, and a matching cistern may no longer be made. A repair leaves it in place. Prices start from £95. Every job is a little different, so each one is priced on its own. What’s damaged, how badly and how easy it is to reach all play a part, and combining jobs on one visit brings the cost down.

Why Backwell Green customers choose us

  • Same prices wherever you are
  • Dust sheets down, tidy finish
  • Every repair guaranteed for a year
  • Free fixed quotes from pictures

Take a look at our prices page.

How we price toilet chip repair

Prices start from £95. You won’t pay by the hour. The price depends on:

  • Doing more than one item at once
  • What the surface is made of
  • How much damage there is
  • How easy the damage is to reach

Set against the cost of replacement, repairing generally costs far less, because there is no removal, plumbing or making good. The quote lists exactly what you’re paying for.

Quotes from your pictures

Most quotes are done from pictures alone. To help us price it:

  • Where you are, by postcode
  • A coin or ruler next to the damage for scale
  • Daylight if possible, and no flash reflection
  • One picture of the whole toilet

Email us photos of the damage and a wider shot of the entire item, with your BS48 postcode, and we will reply with a fixed price.

Can I fix it myself?

You can buy a DIY kit for most repairs, and they can tidy up a tiny mark. Where they fall down is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler frequently lifts.

What a professional repair adds is preparation, colour matching and finishing. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, then guarantee it for a year.

What we’re called out for in Backwell Green

Most toilet chips happen while the bathroom is being fitted, or when something heavy is dropped. Cistern lids get chipped surprisingly often.

These are the problems we’re asked about most:

  • Marks on the outside of the pan
  • Chips on the pan or rim
  • Damage from dropped items
  • Pieces knocked off during fitting

Questions to ask before booking

  • What happens if the damage is worse than the pictures show
  • Whether the price is fixed and includes VAT
  • How the colour is matched
  • What aftercare is recommended

10 questions to ask before booking

When we would advise against a repair

We would rather lose a job than do one that won’t last, so here’s what a repair can’t put right:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

Not sure? Send pictures and we’ll give you a straight answer before booking.

Surfaces we repair

  • Vitreous china
  • Porcelain
  • Cisterns & lids
  • Pedestals
  • Toilet pans

Where we work around Backwell Green

Backwell Green is about 2 miles east of Nailsea, in North Somerset. Customers in Backwell Green get the same service as everywhere else we cover: a fixed quote from photos, and a technician at your door on the day. Our repair technicians cover all 86 towns and villages across North Somerset.

Our technicians cover all of BS48 and the streets around it. We also cover the places around Backwell Green: Farleigh (1 mile south), Backwell Common (1 mile west), Flax Bourton (1 mile east), Backwell (1 mile south-west) and Wraxall (1 mile north). We also work in nearby towns such as Weston-super-Mare (11 miles south-west), Portishead (5 miles north-west), Clevedon (6 miles west), Milton (11 miles south-west), Yatton (5 miles south-west) and Worle (10 miles south-west).

Near you in Backwell Green

In Backwell Green, that means homes near The Old Farmhouse pub, Church of St Michael and All Angels and Flax Bourton Church of England Primary School. For rail, the closest station is Nailsea & Backwell station, about 1.1 miles west. Nearby you will also find Barrow Hospital (2.7 miles east) and Oakham Treasures (3 miles north). For a walk, there is Clapton Moor and Tickenham Hill.

Map of Backwell Green © OpenStreetMap contributors

FAQs for Backwell Green

What happens once I’ve sent photos?

You’ll get a fixed quote back. You are under no obligation.

Do you cover Backwell Green?

Yes, we do. We send a technician to Backwell Green for every job, with no extra charge for travel.

Do the materials smell?

It depends on the job, but often a little. Ventilation keeps it to a minimum, and it soon fades.

Is a repair better than a new one?

In most cases, yes. A repair skips the removal, fitting and redecorating. If it isn’t worth repairing, we’ll tell you.

Are you a vetted contractor?

Yes, including CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.

Can you quote from pictures?

In nearly every case. If pictures don’t show enough, we’ll ask for another angle.

Is there a guarantee?

Yes: twelve months. If anything goes wrong with the repair within the year, we return to fix it.

Is it OK to have pets in the house?

On the day, the room should be kept clear of pets and children, so the repair is not disturbed while it cures.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.