Nottingham · England

Toilet & ceramic chip repair in Basford, Nottingham

Chip and break repairs to toilets, cisterns and other ceramics in Basford, carried out at your home and guaranteed for a year.

  • Repairs from £95
  • Marks on the outside of the pan
  • Chips on the cistern lid
Surface Doctor technician refinishing the outside of a roll-top bath

Trusted toilet chip repair in Basford

How we handle toilet chip repair in Basford

Leaking cracks need the toilet replacing, and we will tell you if that is what we find. Chips are rebuilt and colour-matched to the glaze, so you do not need a plumber or a new toilet. We work on cisterns & lids, vitreous china and porcelain, and the jobs we see most are chips on the cistern lid and pieces knocked off during fitting.

Peace of mind is built in: each job carries a one-year guarantee, and we will explain exactly what it covers when we quote. Take care with heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

Before and after: a damaged toilet pan restored by Surface Doctor
Area
Basford (NG7, NG5, NG6)
County
Nottingham
Guarantee
One year on every repair
Quote
From £95. Fixed and free, based on pictures
Telephone
0345 017 0787
Last updated
23 October 2026

What happens on the day

Visits start with a quick look at the job together. Next, we cover and mask everything nearby and we start. It normally takes one to two hours, and we will keep you posted as we go.

  1. We start by cleaning and drying the damage.
  2. Missing material is filled and rebuilt to the original shape.
  3. We sand it flush.
  4. We colour-match and finish the glaze.
  5. The repair is polished so it blends in.

Getting ready for the visit

  • Have somewhere for us to park nearby if possible
  • Avoid using the area for a few hours before we arrive
  • Tell us if there are stairs or a lift

Get a quote

There’s no need for us to visit first. Photos are enough for us to price nearly every job: send a close-up, a wider shot and your postcode, and we will come back to you with a fixed figure.

Get a fixed quote

Related advice

When we’d advise against a repair

Before you book, it’s worth knowing the limits:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

Send us pictures and we will tell you honestly.

Surfaces we repair

  • Pedestals
  • Toilet pans
  • Vitreous china
  • Cisterns & lids
  • Porcelain

Can I fix it myself?

It’s tempting to reach for a kit, but the repairs we redo most often are DIY ones that have discoloured or lifted. Doing it properly first is usually the cheaper route.

We understand the appeal of fixing it yourself. The risk is that a kit repair hides the damage for a while, then fails, and the old filler has to come out before a proper repair.

Basford and the surrounding area

Basford is about 1 mile north of Nottingham, in Nottingham. Wherever you are in the NG7 postcode area, a technician comes to you. Basford is one of 51 towns and villages in Nottingham we cover. Our nearest city page is Birmingham, about 46 miles away.

Every address in NG7, NG5 and NG6 is covered, from the main roads to the quietest streets. We regularly work on streets such as Zulu Road, Mayo Road and Egypt Road and the roads around them. We also cover the places around Basford: New Basford (1 mile south-east), Old Basford (1 mile west), Sherwood Rise (1 mile south-east), Nottingham (1 mile south) and Carrington (1 mile south-east). Larger places within reach include Clifton (5 miles south), Compton Acres (4 miles south), Wollaton (3 miles south-west), Ruddington (6 miles south), The Meadows (3 miles south) and Westville (4 miles north-west).

Local landmarks in Basford

Locally, our jobs take us to homes close to The White Swan pub, St. Leodegarius Church and Djanogly Northgate Academy. Other local landmarks include Nottingham Free School (less than half a mile east), Henry Mellish School and Specialist Sports College (1.4 miles north-west) and Forest Recreation Ground (1 mile south). The nearest railway station is Bulwell station, about 1.9 miles north-west of the centre. Other landmarks nearby include Victoria Centre (1.7 miles south-east) and Nottingham Castle (2.1 miles south). For a walk, there’s Colwick Woods and Wilford Hill.

  • Local facilities include North Wilford (2.8 miles south)
Map of Basford © OpenStreetMap contributors

When to call us in Basford

Toilets and cisterns usually get chipped during fitting, or when something heavy is dropped. Cistern lids get chipped surprisingly frequently.

Signs it’s time to call us include:

  • Damage from dropped items
  • Marks on the outside of the pan
  • Chips on the pan or rim
  • Chips on the cistern lid

What to look for in a quote

  • Aftercare advice
  • Whether the price is fixed and includes VAT
  • What protection goes down before work starts
  • If travel is included in the price

10 questions to ask before booking

Prices and what affects them

Prices start from £95. We charge the same across the UK, including Basford. The price reflects:

  • Where the damage is and how we get to it
  • The colour and finish to match
  • Whether we combine several jobs
  • How much damage there is

Compared with replacing, repairing generally costs far less, because there is no removal, plumbing or making good. Your fixed quote shows exactly what’s included.

Send pictures for a quote

Phone pictures are fine, there is no need for anything special. Just ensure we can see:

  • What it’s made of, if you know
  • Your postcode, so we can check dates
  • A photo taken from further back
  • Good light, ideally daylight, without flash glare

Ring 0345 017 0787, or send us photos through the quote form. With one close-up and one wider picture, we can price the job without visiting.

Repair or replace: which is better?

A new toilet means a plumber and sometimes new flooring around the pan, and a matching cistern may no longer be made. A repair leaves it in place. Repairs from £95, with every job priced individually. The price depends on the type and amount of damage, the material and how many jobs we combine into one visit. You get a fixed price from your pictures, so there are no surprises on the day.

Why us?

  • One-year guarantee on every repair
  • Accredited with CHAS, Constructionline and SafeContractor
  • Work done at your home or business
  • Colour-matched on site

Take a look at our prices page.

Basford: your questions answered

Can tenants book a repair?

We’re happy to deal with the tenant, landlord or agent. Get your landlord’s agreement first.

What does toilet chip repair cost?

Repairs from £95. Because every job differs, we price from photos. You will get a fixed figure before booking.

Can you do more than one item on the same visit?

Of course, and it typically saves money. Just add the extra items to your pictures and we’ll quote them together.

Is the work guaranteed?

All our work carries our one-year guarantee. Ask us what it covers when you get your quote.

What about a leaking crack?

No. A leaking crack needs the toilet replacing. We repair cosmetic chips and breaks.

How soon can you come?

That depends on our diary for your area. We’ll offer you dates when we send your quote.

Is it messy?

We protect the room with dust sheets and masking first, and tidy up before we leave.

Will the price change on the day?

Your quote covers the damage in the photos. If there is more, we will tell you before starting.

Landlords, agents and businesses in Basford

Letting agents frequently send us pictures straight from the inventory. You can have a price before you arrange access, and we can arrange access with the tenant directly if that helps.

Landlords, letting agents and housing providers in Basford use us as well as homeowners. Repairing between tenancies keeps void periods short, and it costs much less than replacing.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.