Hampshire · England
Toilet & ceramic chip repair in Bashley, Hampshire
Damaged toilet in Bashley? We repair it in place, match it on site and back it with a one-year guarantee.
- Repairs from £95
- Chips on the pan or rim
- Marks on the outside of the pan

What we are called out for in Bashley
Most toilet chips happen while the bathroom is being fitted, or from a dropped lid or bottle. Cistern lids get chipped surprisingly frequently.
You may need us if you’ve spotted:
- Chips on the pan or rim
- Pieces knocked off during fitting
- Chips on the cistern lid
- Marks on the outside of the pan
What to look for in a quote
- Whether cleaning and preparation are in the price
- Who turns up on the day
- How changes to the job are handled
- Is the price fixed, and does it include VAT?
Toilet chip repair in Bashley without replacing anything
Leaking cracks need the toilet replacing, and we will say so if we find one. We rebuild the damaged area and match it to the glaze, so you don’t need a plumber or a new toilet. Common call-outs are for marks on the outside of the pan and pieces knocked off during fitting, on porcelain, vitreous china and toilet pans.
Whatever the size of the job, it’s backed by a one-year guarantee in Bashley and across Hampshire. Take care with heavy items and clean the outside of the pan gently.

- Location
- Bashley (BH25)
- Region
- Hampshire
- Warranty
- A year, on every repair
- Price
- From £95. Fixed and free, based on pictures
- Phone
- 0345 017 0787
- Last updated
- 23 October 2026
Towns and villages near Bashley
More services for Bashley
What happens on the day
Here’s how a visit typically runs: we arrive on time, protect everything around the work area, carry out the work and tidy away. Allow an hour or two. Before we go, we’ll explain when it can be used and how to look after it.
- We clean and dry the damaged area.
- Missing material is filled and rebuilt to the original shape.
- We sand it flush.
- We colour-match and finish the glaze.
- Finally we polish it into the surrounding glaze.
How to prepare
- Let us know if it has been repaired before
- Have a window or extractor fan available
- Keep children and pets away from the room on the day
How to get a price
Most clients in Bashley get their price from photos. Tell us what happened and where you are, and we will send back a fixed quote and some dates.
Advice
DIY repairs versus a professional job
Kits are cheap and easy to find, but many of the jobs we do start with putting right a DIY repair. Doing it properly first is typically the cheaper route.
If you’ve already tried a DIY fix, that’s fine. We take the old repair out and do it properly, so it will not stop us repairing it. It does add a little time, so tell us about it when you send pictures.
Landlords, agents and businesses in Bashley
Builders, developers and site managers book us for snagging repairs, fixing chips and scratches before handover. We hold CHAS, Constructionline and SafeContractor accreditations.
For developers and builders, we fix damage before handover, so there is no need to replace a damaged item at the last minute. We can visit several plots in one trip.
Repair or replace: which is better?
A new toilet needs a plumber and possibly new flooring, and a matching cistern may no longer be made. Repairing the chip keeps the toilet you have. Repairs from £95, with every job priced individually. Rather than charging by the hour, we fix the price before we start. It depends on the damage, the material and access.
Why choose Surface Doctor in Bashley
- Free fixed quotes from pictures
- We leave the room as we found it
- Every repair guaranteed for a year
- Colour-matched on site
Read our pricing.
What affects the price in Bashley
Repairs from £95. There is no charge for travel to Bashley. The price comes down to:
- Any earlier repairs that need removing first
- How many items we do on one visit
- Access to the area
- How hard the colour is to match
There are no surprise extras on the day. What we quote from your photos is what you pay, and if the damage turns out to be different, we discuss it before starting.
How to get a fixed quote
You can usually get a fixed quote without us visiting. To make it quick:
- Any earlier repairs or coatings
- A coin or ruler next to the damage for scale
- What it’s made of, if you know
- A wider photo showing the entire toilet
You do not need a survey visit. Nearly every job can be priced from pictures: we need a close-up, a wider picture and your postcode, and we will reply with a fixed price.
Common questions in Bashley
Is repairing better than replacing?
Usually, when the rest is in good condition. Repairing avoids the cost and disruption of replacing. If replacing would be better, we’ll say so.
Do you do work for letting agents?
Yes. We carry out repairs for homeowners, landlords, letting agents, builders and businesses in Bashley.
How do I book?
Some photos, your postcode and how to reach you. On the day, access to the room.
Do you cover the entire of Hampshire?
Everywhere in the UK, Bashley included. There’s no extra charge for travel.
What about a leaking crack?
No. A leaking crack needs the toilet replacing. We fix chips and broken pieces.
Will the price change on the day?
If we find something the photos didn’t show, we explain it first. The price only changes if you agree.
Is there a guarantee?
All our work carries a one-year guarantee. We will explain what it covers when we quote.
Do you hold any accreditations?
Yes, including CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.
Bashley and nearby
Bashley is about 5 miles north-east of Christchurch, in Hampshire. Book a date that suits you, and we’ll give you an arrival time in advance, so there’s no waiting around. Our repair technicians cover 683 places across Hampshire.
Our visits in BH25 work the same way as everywhere else we cover. From St Johns Road, Ossemsley South Drive and Bashley Road or a nearby road, we can come to you. Close by, we cover Ossemsley (1 mile north-west), Wootton (1 mile north-west), Ashley (1 mile south-east), Tiptoe (1 mile east) and Mead End (1 mile north-east). Larger places within reach include Totton (12 miles north-east), Lymington (5 miles east), Hythe (13 miles north-east), Ringwood (7 miles north-west), Dibden Purlieu (12 miles north-east) and Marchwood (12 miles north-east).
Landmarks near Bashley
We visit homes around The Rising Sun pub, The Arnewood School and Ballard School. Also close by are Tiptoe Primary School (1 mile east) and St John (less than half a mile east). Bashley’s nearest station is New Milton station, roughly 1.3 miles south of the centre. Further afield, we also cover the area around Lymington New Forest Hospital (5 miles east) and Sammy Miller Motorcycle Museum (0.9 miles south-west). Green spaces nearby include Milford on Sea LNR.
What a repair can’t fix
We’d rather lose a job than do one that won’t last, so these are the limits:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Send us photos and we’ll tell you honestly.
What we work on
- Porcelain
- Pedestals
- Cisterns & lids
- Vitreous china
- Toilet pans
About our accreditations · Every repair comes with a one-year guarantee.

