Kent · England

Toilet Chip Repair for Basted homes

Toilet chip repair for Basted, without a refit. Get a fixed price from your pictures, then we come to you.

  • Repairs from £95
  • Marks on the outside of the pan
  • Chips on the pan or rim
Surface Doctor technician refinishing the outside of a roll-top bath

Toilet chip repair near Basted

When to call us in Basted

Most toilet chips happen while the bathroom is being fitted, or when something heavy is dropped. Cistern lids are a common casualty.

It’s worth getting a quote if you see:

  • Chips on the cistern lid
  • Marks on the outside of the pan
  • Pieces knocked off during fitting
  • Damage from dropped items

What to look for in a quote

  • A fixed price, and whether VAT is included
  • How the colour is matched
  • What prep work is covered
  • What the guarantee covers, and for how long

Our hiring checklist

Toilet chip repair in Basted, done in place

Chips are rebuilt and colour-matched to the glaze, so the toilet stays in place. Leaking cracks need the toilet replacing, and we will say so if we find one. Typical jobs include damage from dropped items and chips on the cistern lid, across cisterns & lids, toilet pans and vitreous china.

You are covered for a year from the day of the repair. If anything isn’t right, ring us and we will come back. Avoid dropping heavy items and clean the outside of the pan gently.

Chunk missing from a toilet pan, shown before and after repair
Location
Basted (TN15)
Area hub
Kent
Cover
One year on every repair
Quotes
From £95. Free, fixed quote from pictures
Telephone
0345 017 0787
Page updated
23 October 2026

Why repair rather than replace?

A new toilet means a plumber and sometimes new flooring around the pan, and the matching cistern may be discontinued. Repairing the chip leaves it in place. Repairs from £95, with every job priced individually. Our prices are the same across the UK, with no extra for Basted. The job itself decides the price: how much damage, what it’s made of and how many items.

Why book with us

  • Colour mixed on the day to match
  • A fixed quote before booking
  • Most jobs done in one visit
  • Honest advice, even when it means no job

Take a look at our prices page.

Should I try a DIY kit first?

If you are set on a kit, follow its instructions closely and work on a clean, dry surface, and don’t use it until it has fully cured. If it fails, we can still put it right.

A kit can be fine for a tiny mark out of sight. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, it’s worth having it done properly.

What toilet chip repair costs

Repairs from £95. Every quote is fixed and free. What we look at:

  • How hard the colour is to match
  • Access to the area
  • Whether we combine several jobs
  • How many areas need work

Instead of hourly rates, we price the entire job up front. Damage, material and access decide it.

How to get a fixed quote

You can normally get a fixed quote without us visiting. To help us price it:

  • A coin beside the damage so we can judge size
  • A clear, close picture of the problem area
  • Any earlier repairs or coatings
  • Daylight if possible, and no flash reflection

You don’t need a survey visit. Photos are enough for us to price nearly every job: send a close-up, a wider shot and your postcode, and we will come back to you with a fixed figure.

Where we work around Basted

Basted is about 5 miles east of Sevenoaks, in Kent. Whether you are in the middle of Basted or on the outskirts, we offer exactly the same service: a fixed price, a tidy visit and a guarantee. We work in 922 places in Kent, from the larger towns to small villages. Our jobs stretch from Basted to London (about 23 miles away).

Jobs in TN15 work the same way as everywhere else we cover. From Basted Mill and Plough Hill or anywhere nearby, we can come to you. We also cover the places around Basted: Claygate Cross (1 mile south-east), Crouch (1 mile south-east), Borough Green (1 mile north), Platt (1 mile north-east) and Plaxtol (1 mile south). Within a short drive, we also cover Maidstone (10 miles east), Dartford (12 miles north), Sevenoaks (5 miles west), Royal Tunbridge Wells (10 miles south), Gravesend (11 miles north) and Tonbridge (6 miles south).

Around Basted

Our customers here include homes close to Wrotham School, Borough Green Primary School and The Church of the Good Shepherd, among other places. Other local landmarks include Wrotham School (1.4 miles north), Ivy Hatch Nature Reserve (1.5 miles south-west) and The Plough Public House (less than half a mile south). The closest station to Basted is Borough Green & Wrotham station, roughly 0.9 miles north. Well-known places in the area include Ightham Court (1.3 miles north-west) and Sevenoaks Hospital (4.8 miles west).

Map of Basted © OpenStreetMap contributors

What we do, step by step

We work cleanly and quietly, so you can carry on at home. We protect the area first, then the job itself takes one to two hours. Before we leave, we explain how soon it can be used and how to look after it.

  1. We clean and dry the damaged area.
  2. Next we rebuild the missing piece to its original shape.
  3. We sand the repair level.
  4. We colour-match and finish the glaze.
  5. We polish the repair to blend it in.

How to prepare

  • Point us to the nearest place to park
  • Tell us if there are stairs or a lift
  • Keep pets and children out of the room while we work

Ask for a price

The quickest way to a price is to send a couple of photos through our quote form or ring us. We will tell you honestly whether it can be repaired.

Get a fixed quote

Read more

For landlords and businesses

We carry out planned and one-off repairs for housing associations and facilities teams. A repair avoids taking out and refitting, which matters when someone is living in the home.

For anyone letting property in or around Basted, we can repair and quote for several addresses together. Send pictures for each one and we’ll come back with a combined price.

When a repair is not the answer

Before booking, it’s worth knowing the limits:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

Not sure? Send pictures and we’ll give you a straight answer.

What we work on

  • Pedestals
  • Porcelain
  • Toilet pans
  • Cisterns & lids
  • Vitreous china

Basted questions

Do you hold any accreditations?

We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.

Is it OK to have pets in the house?

Yes, as long as they stay out of the room we are working in. We will let you know when it’s safe to use again.

I rent my home. Can I book you?

Yes, though it’s best to check with your landlord first. Landlords are often glad to have it sorted before the end of a tenancy.

Can you repair a chipped toilet?

Yes. Chips to the pan, rim, cistern and lid are the most common jobs.

Can you do more than one item on the same visit?

Yes. Doing several items on one visit usually costs less than separate visits. Send photos of everything you’d like done.

Do you cover Basted?

Yes, we do. Repair technicians travel to Basted from across the region, with no extra charge for travel.

What happens once I’ve sent pictures?

You’ll get a fixed quote back, plus dates. You are under no obligation.

Can you price it without visiting?

Generally, yes. A close-up and a wider photo are enough to give a fixed price.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.