Redcar and Cleveland · England
Toilet & ceramic chip repair in Borrowby, Redcar and Cleveland
Our repair technicians come to Borrowby for chip and break repairs to toilets, cisterns and other ceramics. Everything is done in place, and the work is guaranteed.
- Repairs from £95
- Chips on the cistern lid
- Damage from dropped items
When to call us in Borrowby
Toilets and cisterns usually get chipped during fitting, or when something heavy is dropped. Cistern lids are a common casualty.
You may need us if you’ve spotted:
- Chips on the cistern lid
- Damage from dropped items
- Chips on the pan or rim
- Pieces knocked off during fitting
What to look for in a quote
- How soon you can use it again
- Who turns up on the day
- What protection goes down before work starts
- Aftercare advice
Toilet chip repair in Borrowby, done in place
We rebuild the damaged area and match it to the glaze, so the toilet stays in place. A crack that leaks cannot be fixed with a cosmetic repair, and we will tell you if that is what we find. We work on toilet pans, pedestals and cisterns & lids, and people most often call us about marks on the outside of the pan and pieces knocked off during fitting.
Peace of mind is built in: each job carries a one-year guarantee, and we explain what it covers before booking. Take care with heavy items and clean the outside of the pan gently.
- Area
- Borrowby (TS13)
- Region
- Redcar and Cleveland
- Warranty
- 12 months on all our work
- Quotes
- From £95. Free and fixed, from your pictures
- Call
- 0345 017 0787
- Page updated
- 23 October 2026
Borrowby and the surrounding area
Borrowby is about 8 miles west of Whitby, in Redcar and Cleveland. Anywhere in TS13, we carry out the work at your property. We work in 48 places in Redcar and Cleveland. Our nearest city page is Newcastle upon Tyne, about 46 miles away.
Our repair technicians cover all of the TS13 postcode area. Other places close to Borrowby include Newton Mulgrave (1 mile east), Hinderwell (2 miles east), Port Mulgrave (2 miles north-east), Staithes (2 miles north-east) and Ellerby (2 miles east). Further out, we also cover Redcar (11 miles north-west), Guisborough (10 miles west), Eston (14 miles west), Marske-by-the-Sea (9 miles north-west), Grangetown (14 miles west) and Skelton-in-Cleveland (7 miles west).
Local landmarks in Borrowby
We visit homes around Church of St Nicholas. The nearest railway station is Lealholm station, roughly 4.8 miles south. Well-known places in the area include Kilton Castle (4.3 miles west) and Staithes Museum (2.2 miles north). For a walk, there’s Danby Beacon.
Places near Borrowby
What else we do in Borrowby
How the visit works
On the day itself, there’s little for you to do. Let us in and show us the room, and we will get on with it. Most visits take an hour or two, including clearing up.
- First the damaged area is cleaned and dried.
- Missing material is filled and rebuilt to the original shape.
- We sand it flush.
- We colour-match and finish the glaze.
- The repair is polished so it blends in.
Before we arrive
- Plan for the room to be out of bounds to pets and children
- Let us know if it has been repaired before
- Point us to the nearest place to park
Get a quote
To get a price, send two or three pictures using our quote form or call us. We’ll tell you honestly if a repair is the right fix.
Read more
Can I fix it myself?
The difference between a kit and a professional repair is mostly in the preparation and colour. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, then guarantee it for a year.
If you’ve already tried a DIY fix, that’s fine. We take the old repair out and do it properly, so it won’t stop us repairing it. Just mention it when you send pictures, as it can add time.
For landlords and businesses
Letting agents frequently send us pictures straight from the inventory. That means we can quote before you even visit the property, and we can arrange access with the tenant directly if that helps.
We regularly work with letting and managing agents. Just send photos, the address and how to get access and we’ll handle the rest.
Should you replace it?
Replacing a toilet means a plumber and possibly new flooring, and a matching cistern may no longer be made. A repair keeps the toilet you have. Repairs from £95, with every job priced individually. Most people are surprised how affordable a repair is, especially compared with replacing and refitting. Send photos and we will give you the exact figure.
What you get with us
- A year’s guarantee on all work
- One visit for most repairs
- Dust sheets down, tidy finish
- One price list for the whole UK
See our prices page.
Prices and what affects them
Repairs from £95. Prices are worked out job by job, from your pictures. The main factors are:
- Whether old repairs or coatings need taking off
- What kind of damage it is
- How many areas need work
- The colour and finish to match
Rather than charging by the hour, we fix the price before we start. Damage, material and access decide it, and combining items on one visit brings it down.
Send photos for a quote
Before you send photos, these tips help us give you a firm price:
- A wider photo showing the whole toilet
- The postcode, so we can plan the visit
- Daylight if possible, and no flash reflection
- What it’s made of, if you know
Email us a photo of the damage and a wider shot of the entire item, with your TS13 postcode, and we’ll reply with a fixed price.
Your questions about toilet chip repair in Borrowby
Will you leave a mess?
Very little mess: we sheet and mask everything nearby, and we leave the room clean.
What happens next?
You get a fixed price and available dates. If anything’s unclear, we will ask for another photo.
Is there a call-out fee?
We do not add a call-out fee. The fixed price covers the visit and the work.
Are you accredited?
We’re accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.
I rent my home. Can I book you?
We are happy to deal with the tenant, landlord or agent. Just make sure the landlord agrees.
What areas do you cover?
The entire UK, including all of Redcar and Cleveland. Send your postcode with your photos and we will confirm dates.
Is the work guaranteed?
Yes: twelve months. If there is a problem with the work in that time, we come back and put it right.
Is repairing better than replacing?
Normally, when the rest is in good condition. Repairing avoids the cost and disruption of replacing. If replacing would be better, we will say so.
What a repair cannot fix
Honesty matters more than a booking, so here’s what a repair won’t do:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Not sure? Send photos and we will give you a straight answer before you book.
Materials we work on in Borrowby
- Cisterns & lids
- Toilet pans
- Porcelain
- Vitreous china
- Pedestals
About our accreditations · Every repair comes with a one-year guarantee.
