Medway · England
Toilet & ceramic chip repair in Borstal, Medway
Chip and break repairs to toilets, cisterns and other ceramics in Borstal, carried out at your home and guaranteed for a year.
- Repairs from £95
- Chips on the cistern lid
- Damage from dropped items
Toilet chip repair in Borstal, done in place
Chips are rebuilt and colour-matched to the glaze, so the toilet stays in place. Leaking cracks need the toilet replacing, and we’ll tell you if that’s what we find. We are frequently asked to fix chips on the cistern lid and damage from dropped items, on cisterns & lids, pedestals and vitreous china.
Every repair comes with our one-year guarantee. Take care with heavy items and clean the outside of the pan gently.
- Where
- Borstal (ME1, ME2)
- Area hub
- Medway
- Warranty
- A year, on every repair
- Quotes
- From £95. Free and fixed, from your photos
- Call
- 0345 017 0787
- Last updated
- 23 October 2026
Do you need toilet chip repair in Borstal?
Most toilet chips happen while the bathroom is being fitted, or from a dropped lid or bottle. Cistern lids are a common casualty.
Most people get in touch after spotting one of these:
- Pieces knocked off during fitting
- Damage from dropped items
- Chips on the cistern lid
- Marks on the outside of the pan
Comparing quotes
- Whether there are any call-out or travel charges
- Who turns up on the day
- What happens if they find more damage
- How long it needs to cure
Work for landlords and builders
We work for landlords, letting agents and housing providers in Borstal as well as householders. A repair between tenants keeps the property empty for less time, and it costs much less than replacing.
Builders, developers and site managers book us for snagging repairs, fixing chips and scratches before handover so nothing needs replacing. We hold CHAS, Constructionline and SafeContractor accreditations.
The process
Here’s how a visit usually runs: we arrive on time, protect everything around the work area, do the job and tidy away. Plan for one to two hours from start to finish. Before leaving, we tell you how long to leave it and what to avoid for the first few days.
- We clean and dry the damaged area.
- We fill and rebuild missing material to the original shape.
- We sand it flush.
- We colour-match and finish the glaze.
- Finally we polish it into the surrounding glaze.
Preparing for the visit
- Ensure the area is dry
- Keep children and pets away from the room on the day
- Let us know which floor the room is on
How to get a price
Most clients in Borstal get their price from photos. Tell us what happened and where you are, and we will send back a fixed quote and some dates.
Advice
FAQs for Borstal
Can you fix a cracked toilet that leaks?
No. A leaking crack needs the toilet replacing. We repair cosmetic chips and breaks.
It’s been repaired before. Can you still fix it?
Usually, yes. We remove the old repair before doing a new one.
Do I need to be at home?
Yes. The technician needs access to the room for the visit, at a time that suits you.
Is it OK to have pets in the house?
Keep pets and children away from the work area on the day.
When can you do it?
We’ll give you dates with your quote. Tell us if you need it done quickly.
What areas do you cover?
We work UK-wide, and that includes Borstal. Our prices are the same everywhere.
Do you come to Borstal?
Yes, we do. We send a technician to Borstal for every job, and the price is the same as everywhere else.
I rent my home. Can I book you?
Yes, but check with your landlord or agent first. Many landlords are happy for a repair to be arranged.
Should I try a DIY kit first?
The difference between a kit and a professional repair is mostly in the preparation and colour. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, and the work is guaranteed.
You can buy a DIY kit for most repairs, and they can tidy up a tiny mark. The trouble is colour and preparation: they come in a handful of shades, and if the surface isn’t prepared the repair won’t last.
When a repair isn’t the answer
To be straight with you, there are a few things a repair will not fix:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Send us pictures and we will tell you honestly.
Materials we work on in Borstal
- Vitreous china
- Cisterns & lids
- Pedestals
- Toilet pans
- Porcelain
Nearby places to Borstal
Also in Borstal
What affects the price in Borstal
Repairs from £95. There are no hourly rates or hidden extras. The price is based on:
- The size and number of damaged areas
- Previous DIY repairs that have to come out
- Doing more than one item at once
- Where the damage is and how we get to it
Instead of hourly rates, we fix the price before we start. It depends on the damage, the material and access.
How to get a fixed price
When you take your photos, these tips help us give you a firm price:
- Good light, ideally daylight, without flash glare
- A wider photo showing the entire toilet
- Where you are, by postcode
- One sharp close-up of the damage
Getting a price is easy: snap the damage close up and then the entire item, send them to us with your postcode, and you will get a fixed quote back. Quotes are free and no obligation.
Repair or replace: which is better?
A new toilet needs a plumber and possibly new flooring, and the matching cistern may be discontinued. Repairing the chip keeps the toilet you have. Repairs from £95, with every job priced individually. What it costs depends on how much damage there is and what kind, what it’s made of and how many items we do on one visit. We give a fixed price from your pictures, so you know the cost before booking.
What you get with us
- CHAS, Constructionline and SafeContractor accredited
- Colour mixed on the day to match
- Work done at your home or business
- Straight answers about what a repair can do
Take a look at our pricing.
Where we work around Borstal
Borstal is about 1 mile south-west of Rochester, in Medway. Jobs in Borstal are booked in like any other job: a fixed quote from pictures, then a visit to do the work. We work in 68 places across Medway, from the larger towns to small villages. Our jobs stretch from Borstal to London (about 26 miles away).
Jobs in ME1 and ME2 are booked in the same way as anywhere else. Local streets include Hill Road, Manor Lane and Mount Road, all of which we cover. With the M2 close by, Borstal is simple for us to get to. Close by, we cover Rochester (1 mile north-east), Strood (1 mile north), Cuxton (1 mile west), North Halling (2 miles west) and Wouldham (2 miles south-west). Within a short drive, we also cover Gillingham (4 miles east), Rainham (5 miles east), Park Wood (5 miles east), Lordswood (4 miles south-east), Twydall (4 miles east) and Hoo St Werburgh (5 miles north-east).
What’s near Borstal
Locally, our jobs take us to homes close to Baty's Marsh, St William of Perth Roman Catholic Primary School and Former Ordnance Store At Chatham Gun Wharf, among other places. You’ll also find St John Fisher RC Comprehensive School (1.4 miles east), St Matthew's (under half a mile south-east) and Sir Joseph Williamson's Mathematical School (0.6 miles south-east). The closest station to Borstal is Cuxton station, roughly 1 mile west of the centre. Well-known places in the area include St. Catherine's Hospital (1.1 miles north-east) and Six Poor Travellers House (1.3 miles north-east). The countryside around Borstal includes Blue Bell Hill and Ranscombe Farm.
- Parks and local facilities nearby include City of Rochester-upon-Medway (1.4 miles north)
About our accreditations · Every repair comes with a one-year guarantee.
