Medway · England
Toilet & ceramic chip repair in Strood, Medway
Toilet chip repair across Strood and nearby, done in a single visit in most cases and guaranteed for a year.
- Repairs from £95
- Damage from dropped items
- Chips on the cistern lid
About our toilet chip repair in Strood
We rebuild the damaged area and match it to the glaze, so the toilet stays in place. Leaking cracks need the toilet replacing, and we will tell you if that is what we find. We work on toilet pans, porcelain and pedestals, and the jobs we see most are chips on the cistern lid and chips on the pan or rim.
A one-year guarantee comes as standard. Take care with heavy items and clean the outside of the pan gently.
- Where
- Strood (ME2, ME1, ME3)
- Area hub
- Medway
- Guarantee
- A year, on every repair
- Price
- From £95. Free and fixed, from your photos
- Phone
- 0345 017 0787
- Page updated
- 23 October 2026
Prices and what affects them
Repairs from £95. A fixed quote means you know the cost before you book. We take into account:
- Previous DIY repairs that have to come out
- The size and number of damaged areas
- Where the damage is and how we get to it
- How hard the colour is to match
Every job is a little different, so each one is priced on its own. What’s damaged, how badly and how easy it is to reach all make a difference, and doing several things on one visit costs less than separate visits.
Getting a price from photos
A couple of clear pictures is all it takes. It helps if you send:
- One picture of the entire toilet
- The postcode, so we can plan the visit
- The material, if you know it
- Good light, ideally daylight, without flash glare
No survey visit is needed: we price from photos. Use the quote form, or ring 0345 017 0787 to talk it through.
Repair or replace in Strood?
A new toilet needs a plumber and sometimes new flooring around the pan, and a matching cistern may no longer be made. Repairing the chip keeps the toilet you have. Prices start from £95. We do not add extras on the day. What we quote from your photos is what you pay, unless the damage turns out to be different, in which case we talk to you first.
Why Strood customers choose us
- Work done at your home or business
- Straight answers about what a repair can do
- One price list for the whole UK
- Accredited with CHAS, Constructionline and SafeContractor
Read our pricing.
When a repair is not the answer
We would rather lose a job than do one that will not last, so these are the limits:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Not sure? Send photos and we will give you a straight answer before booking.
Surfaces we repair
- Porcelain
- Toilet pans
- Pedestals
- Vitreous china
- Cisterns & lids
What happens on the day
Once we’re through the door, we keep the work contained to the one room. Surfaces nearby are masked off, the work takes one to two hours, and we finish by cleaning up and talking you through the result.
- We clean and dry the damaged area.
- Missing material is filled and rebuilt to the original shape.
- We sand the repair level.
- We colour-match and finish the glaze.
- The repair is polished so it blends in.
Before we arrive
- Let us know if it has been repaired before
- Let the surface dry out before the visit
- Let us know which floor the room is on
Ask for a price
Pricing is simple: snap the damage close up and then the whole item, send them over with your postcode, and you’ll get a fixed quote back. Quotes are free and you’re under no obligation.
Read more
Should I try a DIY kit first?
The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, and the work is guaranteed.
It’s tempting to reach for a kit, but many of the jobs we do start with putting right a DIY repair. Getting it right first time is usually cheaper.
Towns and villages near Strood
Also in Strood
Landlord and trade work in Strood
Landlords, letting agents and housing providers in Strood use us as well as householders. Repairing between tenancies keeps void periods short, and it typically costs far less than a refit.
Housing associations and facilities teams use us for planned and reactive repairs in Medway and across the UK. A repair avoids taking out and refitting, which is easier on the people living there.
Strood: your questions answered
Do you come to Strood?
Yes, we do. We send a technician to Strood for every job, and the price is the same as everywhere else.
What if the damage is worse than the pictures show?
It’s rare, but if it happens we talk to you first. The price only changes if you agree.
What do you need from me?
Photos of the damage, a picture of the entire toilet and your postcode. After that, we just agree a date.
Is it OK to have pets in the house?
Please keep children and pets out of the room during the visit and until it has cured. The rest of the house is unaffected.
What areas do you cover?
We work UK-wide, and that includes Strood. Our prices are the same everywhere.
What does toilet chip repair cost?
Repairs from £95. We give a fixed price from your pictures. Send a close-up and a photo of the entire item with your ME2 postcode.
How quickly can you book me in?
It depends on the time of year and where you are. Send pictures with your postcode and we’ll reply with the earliest dates.
Is repairing better than replacing?
In most cases, yes. Replacement brings removal, refitting and making good, which a repair avoids. We will be honest if it’s not worth it.
What we are called out for in Strood
Most toilet chips happen while the bathroom is being fitted, or from a dropped lid or bottle. Cistern lids are a common casualty.
Send us a picture if you notice any of these:
- Damage from dropped items
- Pieces knocked off during fitting
- Chips on the pan or rim
- Chips on the cistern lid
What your quote should include
- When it can be used again
- How long the guarantee is and what it covers
- Whether there are any call-out or travel charges
- What happens if they find more damage
Our work in Strood
Strood is about 3 miles north-west of Chatham, in Medway. Anywhere in ME2, we carry out the work at your property. Our technicians cover 68 places in Medway, from the larger towns to small villages. You can also see our page for London, about 26 miles away.
Our repair technicians cover all of ME2, ME1 and ME3. We regularly work on streets such as Ash Road, Gun Lane and Pine Road and the roads around them. You’ll find Strood on the A2 and A226, so it’s easy for us to reach. We also travel to Rochester (1 mile east), Borstal (1 mile south), Cuxton (2 miles south-west), Lower Bush (2 miles south-west) and Upper Bush (2 miles south-west). We also work in nearby towns such as Gillingham (4 miles east), Chatham (3 miles south-east), Rainham (6 miles east), Luton (3 miles south-east), Park Wood (6 miles south-east) and Lordswood (5 miles south-east). Strood is one of the larger places we cover in Medway.
What’s near Strood
In Strood, that means homes near Rede Common, St Francis' Church and Crispin And Crispianus Public House and the streets around them. Other local landmarks include Strood Academy (0.6 miles north-west), Temple School (1.2 miles north-east) and Elaine Primary School (under half a mile west). For rail, the closest station is Strood station, roughly 1 mile east. Other landmarks nearby include Six Poor Travellers House (1.2 miles east) and French Hospital (1.2 miles east). Not far away are Rede Common and Gad's Hill.
- Other local spots include City of Rochester-upon-Medway (0.9 miles east)
About our accreditations · Every repair comes with a one-year guarantee.
