Hampshire · England
Toilet & ceramic chip repair in Botley, Hampshire
Damaged toilet in Botley? We put it right where it is, mix the colour on the day and guarantee the work for a year.
- Repairs from £95
- Damage from dropped items
- Chips on the cistern lid

Toilet chip repair at your home in Botley
We rebuild the damaged area and match it to the glaze, so you do not need a plumber or a new toilet. Leaking cracks need the toilet replacing, and we’ll tell you if that’s what we find. Whether it’s chips on the pan or rim and damage from dropped items, we can normally put it right, on porcelain, cisterns & lids and vitreous china alike.
The work is covered for a year after we finish. Just call us if there’s a problem and we’ll sort it. Avoid dropping heavy items and clean the outside of the pan gently.
- Location
- Botley (SO30)
- Region
- Hampshire
- Cover
- 12 months on all our work
- Quote
- From £95. Free and fixed, from your photos
- Call
- 0345 017 0787
- Page updated
- 23 October 2026

Why repair rather than replace?
A new toilet means a plumber and sometimes new flooring around the pan, and the matching cistern may be discontinued. Repairing the chip keeps the toilet you have. Prices start from £95. A few things move the price: access, material, the extent of the damage and whether we can do several items together. Send pictures and you’ll get a fixed figure.
Why choose Surface Doctor in Botley
- Colour mixed on the day to match
- Honest advice, even when it means no job
- Generally one visit, start to finish
- CHAS, Constructionline and SafeContractor accredited
Take a look at our full price list.
Common problems we fix in Botley
Toilets and cisterns typically get chipped during fitting, or from a dropped lid or bottle. Cistern lids get chipped surprisingly often.
People usually call us after spotting something like this:
- Chips on the pan or rim
- Marks on the outside of the pan
- Damage from dropped items
- Pieces knocked off during fitting
What your quote should include
- How to look after the finish
- How soon you can use it again
- What the guarantee covers, and for how long
- Whether the price is fixed and includes VAT
Landlords, agents and businesses in Botley
We carry out planned and one-off repairs for housing associations and facilities teams in Hampshire and across the UK. A repair avoids taking out and refitting, which matters when someone is living in the home.
Hospitality businesses can’t afford rooms out of action for long, so we keep visits short and tidy. We can work around your bookings.
Places near Botley
More services for Botley
When a repair is not the answer
We won’t take on work that will not last, so these are the limits:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Not sure? Send photos and we will give you a straight answer.
Surfaces we repair
- Vitreous china
- Porcelain
- Toilet pans
- Pedestals
- Cisterns & lids
How the visit works
We turn up at the time we agreed with you and looks over the damage before anything else. Dust sheets and masking tape go down before any work starts. Most visits take an hour or two, and we leave the room as we found it.
- First the damaged area is cleaned and dried.
- We fill and rebuild missing material to the original shape.
- We sand the repair level.
- We colour-match and finish the glaze.
- The repair is polished so it blends in.
Getting ready for the visit
- Make sure the room can be ventilated
- Clear the area around the damage
- Mention any parking restrictions or tricky access
Get a quote
Ring 0345 017 0787, or send us pictures through the quote form. With a clear picture of the damage and one of the entire toilet, we can price the job without visiting.
Read more
What affects the price in Botley
Prices start from £95. You’ll know the full cost before you book. We look at:
- How many areas need work
- What the surface is made of
- Whether it’s a chip, crack, burn or wear
- The colour and finish to match
We charge the same wherever you are, so there is no premium for Botley. The job itself decides the price: the material, the amount of damage and how many items.
Send photos for a quote
It only takes a minute to photograph the damage, and it saves a visit. Please include:
- Any earlier repairs or coatings
- A coin beside the damage so we can judge size
- Natural light rather than flash
- The material, if you know it
A quote takes minutes to ask for: photograph the damage, then the entire toilet, add your postcode and send them to us. You’ll get a fixed quote, not an estimate.
Botley and the surrounding area
Botley is about 1 mile east of Hedge End, in Hampshire. We work in every kind of home, old or new, large or small, plus businesses and rented homes. We cover all 683 towns and villages across Hampshire. Our nearest city page is London, about 65 miles away.
Here we cover the SO30 postcode area. You will find streets such as High Street, Boswell Close and Bailey Close, and we cover them all. You’ll find Botley on the A334, so it’s easy for us to reach. Other places close to Botley include Boorley Green (1 mile north), Curdridge (2 miles east), Curbridge (2 miles south-east), Durley (2 miles north) and Horton Heath (3 miles north). Within a short drive, we also cover Winchester (10 miles north), Gosport (9 miles south-east), Havant (13 miles east), Eastleigh (5 miles north-west), Fareham (6 miles south-east) and Horndean (12 miles east).
Around Botley
Our clients here include homes close to Church of All Saints, Wildern School and The Dolphin Hotel The Dolphin Public House and the streets around them. Also close by are Wildern School (1.2 miles west) and Botley Church of England Controlled Primary School (under half a mile north-east). For rail, the closest station is Botley station, about 0.8 miles east of the centre. Further afield, we also cover the area around Moorgreen Hospital (2.2 miles north-west) and Netley Castle (4.4 miles south-west). Green spaces nearby include Swanwick Lakes.
DIY kit or professional repair?
What a professional repair adds is preparation, colour matching and finishing. We prepare the area properly, mix the colour on site and polish the finish to match, then guarantee it for a year.
A DIY attempt isn’t a disaster. We remove the old filler and start again, so it will not stop us repairing it. Just mention it when you send photos, as it can add time.
Botley: your questions answered
Can you redo someone else’s repair?
Yes, regularly. Removing the old work can add time, and that is in the quote.
Can a chipped toilet be fixed?
Yes. We repair chips on pans, rims, cisterns and lids.
Do you come to Botley?
Yes, we do. Repair technicians travel to Botley from across the region, with no extra charge for travel.
Does someone need to be in?
Yes. We need access to the room while we work, at a time that suits you.
Do you charge for travel?
There is no separate call-out charge. The fixed quote covers the visit and the work.
What happens next?
You get a fixed quote and available dates. If we need another angle, we’ll ask.
Do you cover the entire of Hampshire?
We cover the whole UK, including Botley and the rest of Hampshire. Just include your postcode and we’ll confirm dates.
Is there any odour?
There may be a mild smell during the work, which fades afterwards.
About our accreditations · Every repair comes with a one-year guarantee.

