Surrey · England
Toilet & ceramic chip repair in Box Hill, Surrey
Chip and break repairs to toilets, cisterns and other ceramics at your home in Box Hill, with a one-year guarantee on every repair.
- Repairs from £95
- Marks on the outside of the pan
- Chips on the cistern lid
Should you replace it?
Replacing a toilet needs a plumber and sometimes new flooring around the pan, and a matching cistern may no longer be made. Repairing the chip leaves it in place. Repairs from £95, with every job priced individually. The price reflects the work involved, not where you live. You’ll see the full price before you book, with no extras added later.
Why us?
- No extra charge for your area
- Work done at your home or business
- Honest advice, even when it means no job
- Most jobs done in one visit
Take a look at our prices page.
Toilet chip repair in Box Hill, done in place
We rebuild the damaged area and match it to the glaze, so you do not need a plumber or a new toilet. Leaking cracks need the toilet replacing, and we’ll say so if we find one. We regularly repair cisterns & lids, toilet pans and vitreous china, and people most often call us about chips on the pan or rim and pieces knocked off during fitting.
You’re covered after we leave: our one-year guarantee applies to every job, and we’ll explain exactly what it covers when we quote. Take care with heavy items and clean the outside of the pan gently.
- Area
- Box Hill (KT20)
- Area hub
- Surrey
- Warranty
- 12 months on all our work
- Price
- From £95. Free, fixed price from pictures
- Telephone
- 0345 017 0787
- Page updated
- 23 October 2026
DIY repairs versus a professional job
The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, then guarantee it for a year.
If you do try a kit, read the instructions carefully, and don’t use it until it has fully cured. If it fails, we can still put it right.
Landlord and trade work in Box Hill
Rental properties take more wear, and replacing items every time a tenant leaves is expensive. A repair between tenancies is a cheaper way to keep the property in good order.
We regularly price jobs from inventory or check-out photos. That means we can quote before you even visit the property, and we liaise with tenants about access if you’d like us to.
What we do, step by step
We turn up when we said we would and looks over the damage before anything else. Dust sheets and masking tape go down before we open a single tin. Most visits take an hour or two, and we leave the room as we found it.
- First the damaged area is cleaned and dried.
- Next we rebuild the missing piece to its original shape.
- It’s sanded flush.
- The glaze is colour-matched and finished.
- Finally we polish it into the surrounding glaze.
How to prepare
- Keep a parking space free if you can
- Tell us if there are stairs or a lift
- Plan for the room to be out of bounds to pets and children
How to get a price
To get a price, send two or three pictures using our quote form or call us. We will say immediately whether it can be repaired.
Read more
About Box Hill
Box Hill is about 2 miles north-east of Dorking, in Surrey. Customers in Box Hill get the same service as everywhere else we cover: a fixed quote from pictures, and a technician at your door on the day. Box Hill is one of 395 towns and villages in Surrey where we work. You can also see our page for London, about 19 miles away.
Our visits in KT20 are booked in the same way as anywhere else. Whether you live on Boxhill Road, Usherwood Close and Fort Road or anywhere nearby, we can come to you. Close by, we cover Betchworth (1 mile south-east), Brockham (1 mile south), Buckland (1 mile south-east), Strood Green (2 miles south) and Headley (2 miles north). Further out, we also cover Guildford (12 miles west), Woking (13 miles west), Epsom (6 miles north), Horley (7 miles south-east), Redhill (5 miles east) and Ewell (7 miles north).
Landmarks near Box Hill
Typical jobs here are in homes near St. Andrew's Church, The Ashcombe School and Brockham Limeworks, among other places. For rail, the closest station is Betchworth station, roughly 0.8 miles east of the centre. Other landmarks nearby include Headley Court (2.8 miles north) and Reigate Priory Museum (3.6 miles east). The countryside around Box Hill includes Colley Hill and Reigate Heath.
When we would advise against a repair
Not everything can be repaired, and we would rather say so up front. Repairs will not solve:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Send us pictures and we’ll tell you honestly before you book.
Surfaces we repair
- Porcelain
- Cisterns & lids
- Vitreous china
- Toilet pans
- Pedestals
Prices and what affects them
Prices start from £95. There is no charge for travel to Box Hill. The price depends on:
- How hard the colour is to match
- How many areas need work
- Whether we combine several jobs
- Access to the area
It helps to know what pushes a price up or down: access, material, the extent of the damage and whether we can do several items together. Photos let us give you a fixed figure.
Quotes from your photos
Almost every job we do is priced from pictures. This is what to send:
- A clear, close picture of the problem area
- Whether it’s been repaired or coated before
- The postcode, so we can plan the visit
- What it’s made of, if you know
No survey visit is needed: we price from photos. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through.
Signs you need toilet chip repair in Box Hill
Most toilet chips happen while the bathroom is being fitted, or from a dropped lid or bottle. Cistern lids are a common casualty.
Common reasons people in Box Hill contact us are:
- Marks on the outside of the pan
- Chips on the cistern lid
- Pieces knocked off during fitting
- Damage from dropped items
Comparing quotes
- What aftercare is recommended
- What prep work is covered
- How soon you can use it again
- How changes to the job are handled
Also near Box Hill
More services for Box Hill
Box Hill: your questions answered
Are you accredited?
Yes. Our accreditations include CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.
Can pets and children be at home?
Please keep children and pets out of the room during the visit and until it has cured. Everywhere else in the home is fine.
How soon can you come?
That depends on our diary for your area. Send pictures with your postcode and we will reply with the earliest dates.
I’m a tenant. Can you help?
Yes, but check with your landlord or agent first. Landlords are often glad to have it sorted before the end of a tenancy.
Can you price it without visiting?
Yes, almost always. A close-up and a wider photo are enough to give a fixed price.
Can you do more than one item on the same visit?
Yes. Combining jobs on one visit brings the cost down. Send photos of everything you’d like done.
Do you cover the entire of Surrey?
We work UK-wide. Our prices are the same everywhere.
Is there any odour?
There can be some smell while we work. It fades as everything cures.
About our accreditations · Every repair comes with a one-year guarantee.
