Surrey · England
Toilet & ceramic chip repair in Horley, Surrey
Damaged toilet in Horley? We put it right where it is, match it on site and guarantee the work for a year.
- Repairs from £95
- Chips on the pan or rim
- Damage from dropped items
Toilet chip repair in Horley, done in place
We rebuild the damaged area and match it to the glaze, so you don’t need a plumber or a new toilet. A crack that leaks cannot be fixed with a cosmetic repair, and we’ll tell you if that is what we find. We regularly repair toilet pans, vitreous china and pedestals, and people most often call us about marks on the outside of the pan and damage from dropped items.
The work is covered for a year after we finish. If anything isn’t right, ring us and we will sort it. Avoid dropping heavy items and clean the outside of the pan gently.
- Where
- Horley (RH6)
- Region
- Surrey
- Cover
- 12 months on all our work
- Price
- From £95. Free and fixed, from your pictures
- Telephone
- 0345 017 0787
- Updated
- 23 October 2026
Work for landlords and builders
If you manage property in Horley, we can repair and quote for several addresses together. Just send photos for each address and we will price them together.
Rental properties take more wear, and replacing items every time a tenant leaves is expensive. Repairing between tenants keeps the property presentable for less.
Repair or replace: which is better?
A new toilet needs a plumber and possibly new flooring, and the matching cistern may be discontinued. Repairing the chip keeps the toilet you have. Prices start from £95. We charge the same wherever you are, with no extra for Horley. What changes the price is the job itself: the material, the amount of damage and how many items.
Why Horley clients choose us
- Every repair guaranteed for a year
- CHAS, Constructionline and SafeContractor accredited
- Technicians who travel to you, UK-wide
- Normally one visit, start to finish
See our full price list.
Prices and what affects them
Prices start from £95. Quotes are free and the price is fixed. What we look at:
- How many items we do on one visit
- Previous DIY repairs that have to come out
- The material
- How many areas need work
No two jobs are quite the same, so we price each one individually. What’s damaged, how badly and how easy it is to reach all make a difference, and combining jobs on one visit brings the cost down.
Quotes from your pictures
Two or three clear pictures are normally enough. Try to include:
- Whether it’s been repaired or coated before
- Good light, ideally daylight, without flash glare
- A close-up of the damage, in focus
- The material, if you know it
Getting a price is easy: take a close-up of the damage and a picture from further back, send them to us with your postcode, and you’ll get a fixed quote back. Quotes are free and no obligation.
The process
From the moment we arrive, the aim is to do the job without disturbing the rest of your home. Surfaces nearby are masked off, the work takes an hour or two, depending on what we find, and we finish by cleaning up and talking you through the result.
- We clean and dry the damaged area.
- We fill and rebuild missing material to the original shape.
- We sand it flush.
- The glaze is colour matched and finished.
- The repair is polished so it blends in.
How to prepare
- Open a window if you can
- Move bottles, mats and clutter away from the area
- Have somewhere for us to park nearby if possible
Get a quote
The quickest way to a price is to send two or three photos using our quote form or call us. We’ll say immediately whether it can be repaired.
Related advice
DIY kit or professional repair?
What a professional repair adds is preparation, colour matching and finishing. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, then guarantee it for a year.
It’s tempting to reach for a kit, but many of the jobs we do start with putting right a DIY repair. Getting it right first time is generally cheaper.
What a repair cannot fix
We will always be straight with you, so here’s what a repair will not do:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Send us photos and we’ll tell you honestly.
What we work on
- Vitreous china
- Pedestals
- Cisterns & lids
- Toilet pans
- Porcelain
Horley questions
I rent my home. Can I book you?
We’re happy to deal with the tenant, landlord or agent. Just ensure the landlord agrees.
Is it safe with children and pets around?
We ask you to keep children and pets out of the room while we work. The rest of the house is unaffected.
What about a leaking crack?
No. A leaking crack needs the toilet replacing. We repair cosmetic chips and breaks.
Is there any odour?
It depends on the job, but frequently a little. Ventilation keeps it to a minimum, and it soon fades.
How do I get a price for toilet chip repair in Horley?
Repairs from £95. We give a fixed price based on photos of the damage. Send a close-up of the damage and a wider photo and your postcode.
Can landlords book you?
We do, regularly. We can quote for several properties together and work between tenancies.
How quickly can you book me in?
That depends on our diary for your area. Send photos with your postcode and we’ll reply with the earliest dates.
Can I get a quote without a visit?
Nearly always. If pictures don’t show enough, we will ask for another angle.
More services for Horley
What we are called out for in Horley
Most toilet chips happen while the bathroom is being fitted, or when something heavy is dropped. Cistern lids are a common casualty.
Typical reasons for a call-out include:
- Chips on the pan or rim
- Pieces knocked off during fitting
- Marks on the outside of the pan
- Chips on the cistern lid
Before booking anyone
- Whether the price is fixed and includes VAT
- Whether a trained technician does the job
- How long it needs to cure
- What prep work is covered
Where we work around Horley
Horley is about 5 miles north of Crawley, in Surrey. Customers in Horley get the same service as everywhere else we cover: a fixed price from your photos, and a technician at your door on the day. We work in 395 places in Surrey. We work right across the region, from Horley to London (about 22 miles away).
We cover every part of RH6. Whether you live on Station Road, High Street and Church Road or anywhere nearby, we can come to you. With the A23 and B2036 close by, Horley is easy for our repair technicians to reach. Other places close to Horley include Hookwood (1 mile south-west), Fernhill (2 miles south-east), Burstow (2 miles south-east), Smallfield (2 miles east) and Shipley Bridge (2 miles south-east). Further out, we also cover Epsom (12 miles north), Redhill (4 miles north), Ewell (13 miles north), Reigate (4 miles north), Caterham (8 miles north-east) and Dorking (8 miles north-west). As one of the bigger places in Surrey, Horley is somewhere we visit often.
What’s near Horley
Around Horley, we work in homes near Oakwood School, Horley Infant School and St Wilfrid's Church. Horley’s nearest station is Horley station, roughly 0.8 miles south-east of the centre. Well-known places in the area include Reigate Castle (4.5 miles north) and East Surrey Hospital (2.8 miles north). For a walk, there is Reigate Heath.
About our accreditations · Every repair comes with a one-year guarantee.
