County Durham · England

Toilet & ceramic chip repair in Craghead, County Durham

Toilet chip repair in Craghead without the cost of replacing. Get a fixed price from your photos, then we come to you.

  • Repairs from £95
  • Chips on the pan or rim
  • Pieces knocked off during fitting
Surface Doctor technician refinishing the outside of a roll-top bath

Book toilet chip repair in Craghead

Toilet chip repair in Craghead without replacing anything

A crack that leaks cannot be fixed with a cosmetic repair, and we will say so if we find one. We rebuild the damaged area and match it to the glaze, so the toilet stays in place. We are frequently asked to fix chips on the cistern lid and damage from dropped items, in pedestals, toilet pans and vitreous china.

We stand behind the work with a one-year guarantee. Take care with heavy items and clean the outside of the pan gently.

Chunk missing from a toilet pan, shown before and after repair
Area
Craghead (DH9)
Region
County Durham
Warranty
A year, on every repair
Price
From £95. Free and fixed, from your pictures
Phone
0345 017 0787
Updated
23 October 2026

How it works

You don’t need to empty the room. Everything we use comes in the van with us, put protection down and get going once we have agreed what we’re doing. It generally takes an hour or two, and you can get on with other things while we are there.

  1. We start by cleaning and drying the damage.
  2. Missing material is filled and rebuilt to the original shape.
  3. We sand the repair level.
  4. We colour-match and finish the glaze.
  5. Finally we polish it into the surrounding glaze.

Before we arrive

  • Let us know about parking or access
  • Have somewhere for us to park nearby if possible
  • Mention any earlier repairs or resurfacing

Get a quote

The quickest way to a price is to send a couple of photos using our quote form or call us. We will say right away whether it can be repaired.

Get a fixed price

Advice

What we can’t put right

Honesty matters more than a booking, so here’s what a repair will not do:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

If in doubt, send photos and we’ll say what we think before booking.

Materials we repair

  • Vitreous china
  • Cisterns & lids
  • Pedestals
  • Toilet pans
  • Porcelain

What affects the price in Craghead

Repairs from £95. We give every job a fixed quote from pictures. These are the things that affect it:

  • How many areas need work
  • Unusual colours or finishes
  • Previous DIY repairs that have to come out
  • What the surface is made of

A few things move the price: access, material, the extent of the damage and whether we can do several items together. Send photos and you’ll get a fixed figure.

Quotes from your photos

Two or three clear pictures are typically enough. It helps if you send:

  • Your postcode, so we can check dates
  • A coin or ruler next to the damage for scale
  • One sharp close-up of the damage
  • A wider photo showing the entire toilet

For most jobs, photos are all we need to give you a price. Add a line about what happened and your postcode, and we’ll send back a fixed quote and some dates.

Repair or replace in Craghead?

Replacing a toilet needs a plumber and sometimes new flooring around the pan, and the matching cistern may be discontinued. Repairing the chip keeps the toilet you have. Repairs from £95, with every job priced individually. Every job is a little different, so each one is priced on its own. What’s damaged, how badly and how easy it is to reach all make a difference, and doing several things on one visit costs less than separate visits.

What you get with us

  • CHAS, Constructionline and SafeContractor accredited
  • Colour-matched on site
  • Everything repaired in place
  • Straight answers about what a repair can do

Read our prices page.

When to call us in Craghead

Toilets and cisterns usually get chipped during fitting, or from a dropped lid or bottle. Cistern lids get chipped surprisingly frequently.

Common reasons people in Craghead contact us are:

  • Chips on the pan or rim
  • Pieces knocked off during fitting
  • Chips on the cistern lid
  • Marks on the outside of the pan

What to look for in a quote

  • How the colour is matched
  • If travel is included in the price
  • When it can be used again
  • Who turns up on the day

Choosing a repair company

Where we work around Craghead

Craghead is about 1 mile south-east of Stanley, in County Durham. Wherever you are in the DH9 postcode area, we come to you. Craghead is one of 329 places in County Durham we cover. We work right across the region, from Craghead to Newcastle upon Tyne (about 10 miles away).

Our visits in DH9 work the same way as everywhere else we cover. We regularly work on streets such as Edward Street, William Street and John Street. Neighbouring places we cover include Holmside (1 mile south), Stanley (1 mile north-west), Grange Villa (2 miles north-east), No Place (2 miles north) and West Pelton (2 miles north-east). Larger places within reach include Durham (6 miles south-east), Consett (7 miles west), Bishop Auckland (14 miles south), Spennymoor (11 miles south), Seaham (13 miles east) and Chester-le-Street (4 miles east).

Around Craghead

We visit homes around North Durham Academy and Bloemfontein Primary School. The closest station to Craghead is Chester-Le-Street station, roughly 3.6 miles east of the centre. A little further out are Ankers House Museum (3.8 miles east) and Chester Le Street Hospital (3.7 miles east).

Map of Craghead © OpenStreetMap contributors

Questions from Craghead

Can landlords book you?

Yes, often. We can quote for several properties together and work between tenancies.

Will the price change on the day?

We stop, show you and agree any change before carrying on. You will not be charged for anything you haven’t agreed.

Do you cover Craghead?

We do. We send a technician to Craghead for every job, and the price is the same as everywhere else.

It’s been repaired before. Can you still fix it?

Yes, regularly. Removing the old work can add time, and that’s in the quote.

Will you leave a mess?

We protect the room with dust sheets and masking first, and we clean up when we’ve finished.

Can you repair several things at once?

Yes. Doing several items on one visit generally costs less than separate visits. Send pictures of everything you’d like done.

How do I get a price for toilet chip repair in Craghead?

Repairs from £95. The exact price depends on the damage, so we quote from photos. You will get a fixed figure before you book.

Can you repair a chipped toilet?

Yes. Chips to the pan, rim, cistern and lid are the most common jobs.

DIY repairs versus a professional job

It’s tempting to reach for a kit, but many of the jobs we do start with putting right a DIY repair. Doing it properly first is typically the cheaper route.

You can buy a DIY kit for most repairs, and they can make a small mark look better. The trouble is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler often lifts.

Landlords, agents and businesses in Craghead

Builders use us to fix snagging damage before handover, so there is no need to replace a damaged item at the last minute. We can visit several plots in one trip to keep costs down.

Housing associations and facilities teams use us for planned and reactive repairs in County Durham and across the UK. A repair avoids taking out and refitting, which matters when someone is living in the home.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.