Caerphilly · Wales
Toilet Chip Repair in Craig-y-Rhacca
Chip and break repairs to toilets, cisterns and other ceramics for homes and businesses in Craig-y-Rhacca and across Caerphilly. Send photos for a free, fixed quote.
- Repairs from £95
- Damage from dropped items
- Chips on the pan or rim

Questions from Craig-y-Rhacca
Is there a guarantee?
Yes, for a year. If there is a problem with the work in that time, we come back and put it right.
Will it make a mess?
No. The work area is masked and covered, and we take our waste away with us.
Is it safe with children and pets around?
Just keep them out of the work area. We will let you know when it’s safe to use again.
Can you repair a chipped toilet?
Yes. Chips to the pan, rim, cistern and lid are the most common jobs.
Can you do more than one item on the same visit?
Yes. Doing several items on one visit normally costs less than separate visits. Include pictures of each item.
Can I get a quote without a visit?
Nearly always. If pictures do not show enough, we will ask for another angle.
Do you hold any accreditations?
Yes. Our accreditations include CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.
Is there a call-out fee?
There’s no separate call-out charge. The fixed price covers the visit and the work.
About our toilet chip repair in Craig-y-Rhacca
We rebuild the damaged area and match it to the glaze, so you do not need a plumber or a new toilet. A crack that leaks cannot be fixed with a cosmetic repair, and we will tell you if that is what we find. Whether it’s chips on the cistern lid and damage from dropped items, we can help, on cisterns & lids, vitreous china and toilet pans alike.
The work is covered for a year after we finish. Just call us if there’s a problem and we will sort it. Take care with heavy items and clean the outside of the pan gently.
- Area
- Craig-y-Rhacca (CF83)
- Region
- Caerphilly
- Guarantee
- 12 months on all our work
- Quotes
- From £95. Free and fixed, from your pictures
- Call
- 0345 017 0787
- Updated
- 23 October 2026

Prices and what affects them
Repairs from £95. Each job gets its own fixed price. These are the things that affect it:
- Previous DIY repairs that have to come out
- How hard the colour is to match
- Doing more than one item at once
- The material and finish
No two jobs are quite the same, so each one is priced on its own. The size and type of damage, the material and access all play a part, and doing several things on one visit costs less than separate visits.
Getting a price from photos
The better the photos, the more accurate the price. Here’s what helps:
- Daylight if possible, and no flash reflection
- Something in shot to show the size
- One sharp close-up of the damage
- Your postcode, so we can check dates
Ring 0345 017 0787, or send us pictures through the quote form. With one close-up and one wider picture, we can price the job.
Also near Craig-y-Rhacca
More services for Craig-y-Rhacca
What we can’t put right
Honesty matters more than a booking, so here’s what a repair can’t fix:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Not sure? Send pictures and we’ll give you a straight answer.
What we work on
- Toilet pans
- Vitreous china
- Cisterns & lids
- Porcelain
- Pedestals
Common problems we fix in Craig-y-Rhacca
Toilets and cisterns generally get chipped during fitting, or from a dropped lid or bottle. Cistern lids are a common casualty.
Clients typically contact us about:
- Damage from dropped items
- Pieces knocked off during fitting
- Chips on the pan or rim
- Marks on the outside of the pan
What to look for in a quote
- When it can be used again
- What prep work is covered
- How the colour is matched
- Who will actually do the work
Why repair rather than replace?
A new toilet needs a plumber and possibly new flooring, and a matching cistern may no longer be made. A repair leaves it in place. Repairs from £95, with every job priced individually. The price depends on how much damage there is and what kind, what it’s made of and how many items we do on one visit. We give a fixed quote from your pictures, so you know the cost before you book.
Why Craig-y-Rhacca customers choose us
- We’ll tell you if it’s not worth repairing
- Generally one visit, start to finish
- We leave the room as we found it
- Every repair guaranteed for a year
Take a look at our prices page.
Craig-y-Rhacca and nearby
Craig-y-Rhacca is about 3 miles east of Caerphilly, in Caerphilly. Customers in Craig-y-Rhacca get the same service as everywhere else we cover: a fixed price from your pictures, and a technician at your door on the day. Craig-y-Rhacca is one of 94 towns and villages in Caerphilly we cover.
Postcode districts we cover here: CF83. Jobs here include addresses on Summerfield Lane, Ridgeway and Danygraig. With the A468 close by, Craig-y-Rhacca is easy for our technicians to reach. We also cover the places around Craig-y-Rhacca: Graig-y-Rhacca (1 mile north-east), Waterloo (1 mile south-east), Trethomas (1 mile west), Garth Place (1 mile south) and Machen (1 mile east). Within a short drive, we also cover Caerphilly (3 miles west), Blackwood (5 miles north), Risca (3 miles east), Ystrad Mynach (5 miles north-west), Cefn Fforest (6 miles north) and Pontllanfraith (4 miles north).
What’s near Craig-y-Rhacca
Our clients here include homes close to The White Hart pub, Bedwas High School and Graig-Y-Rhacca Primary and Nursery Community School and the streets around them. For rail, the closest station is Caerphilly station, about 2.6 miles south-west of the centre. Well-known places in the area include Van House (2 miles south-west) and Risca Industrial History Museum (3.1 miles north-east). Green spaces nearby include Penhow.
- Local facilities include Rhyd-y-gwern (1.2 miles south-east)
How it works
When we visit, we arrive at the time we’ve agreed, cover the area with dust sheets and masking, and set to work. Expect it to take one to two hours. We clean up when we’re done and let you know when you can use it again.
- We clean and dry the damaged area.
- Missing material is filled and rebuilt to the original shape.
- We sand it flush.
- We colour-match and finish the glaze.
- We polish the repair to blend it in.
Preparing for the visit
- Open a window if you can
- Plan for the room to be out of bounds to pets and children
- Tell us about any previous repairs or coatings
Get a quote
We price from pictures so you don’t have to wait in for a survey. Use the quote form, or ring 0345 017 0787 to talk it through, and we’ll come back with a fixed figure.
Read more
Landlords, agents and businesses in Craig-y-Rhacca
Rented homes see more wear and tear, and replacing things at every changeover adds up. A repair between tenancies is a cheaper way to keep the property in good order.
Letting agents frequently send us photos straight from the inventory. You can have a price before you arrange access, and we liaise with tenants about access if you’d like us to.
Can I fix it myself?
The difference between a kit and a professional repair is mostly in the preparation and colour. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, then guarantee it for a year.
A DIY attempt isn’t a disaster. We remove the old filler and start again, so it does not stop a professional repair. It does add a little time, so tell us about it when you send photos.
About our accreditations · Every repair comes with a one-year guarantee.

