County Durham · England
Toilet & ceramic chip repair in Craigside, County Durham
Problem with your toilet in Craigside? We repair it in place, match it on site and guarantee the work for a year.
- Repairs from £95
- Chips on the pan or rim
- Chips on the cistern lid
Toilet chip repair in Craigside, done in place
Chips are rebuilt and colour matched to the glaze, so you don’t need a plumber or a new toilet. Leaking cracks need the toilet replacing, and we will say so if we find one. If you’re dealing with chips on the cistern lid and pieces knocked off during fitting, we can help.
All of our repairs are guaranteed for twelve months in Craigside and everywhere else. We return to put right any problem with the work. Take care with heavy items and use non-abrasive cleaners on the outside of the pan and cistern.
- Area
- Craigside (DL15, DL13)
- County
- County Durham
- Cover
- One year on every repair
- Quote
- From £95. Free, fixed quote from pictures
- Telephone
- 0345 017 0787
- Updated
- 23 October 2026
Repair or replace: which is better?
Replacing a toilet needs a plumber and sometimes new flooring around the pan, and a matching cistern may no longer be made. Repairing the chip keeps the toilet you have. Repairs from £95, with every job priced individually. Every job is a little different, so each one is priced on its own. What’s damaged, how badly and how easy it is to reach all make a difference, and doing several things on one visit costs less than separate visits.
Why us?
- We come to you, anywhere in the UK
- Every repair guaranteed for a year
- Fixed prices from your photos
- No need to remove anything
Read our pricing.
Landlords, agents and businesses in Craigside
Rental properties take more wear, and replacing items every time a tenant leaves is expensive. A repair between tenancies is a cheaper way to keep the property in good order.
Hotels, guest houses and holiday lets can’t afford rooms out of action for long, so most of our work is done in a single visit. We can work around your bookings.
Should I try a DIY kit first?
Kits are cheap and easy to find, but many of the jobs we do start with putting right a DIY repair. Doing it properly first is normally the cheaper route.
We understand the appeal of fixing it yourself. The trouble is that kit repairs frequently look fine at first and then fail, and the old filler has to come out before a proper repair.
Towns and villages near Craigside
Other services in Craigside
Craigside: your questions answered
Can pets and children be at home?
Keep pets and children away from the work area on the day, mainly so nothing gets touched before it has cured.
Do you cover the whole of County Durham?
All of County Durham, and the rest of the UK. Travel is included in the price.
Do you work for landlords and businesses?
Yes. We work for landlords, agents, builders and businesses as well as homeowners across County Durham.
Can you repair something that is been repaired before?
Yes, we often do. Removing the old work can add time, and that’s in the quote.
Are you a vetted contractor?
Yes. Our accreditations include CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.
How do I get a price for toilet chip repair in Craigside?
Repairs from £95. Every job gets a fixed price based on photos of the damage. Send a close-up of the damage and a wider photo and your postcode.
Do you cover Craigside?
Yes. We work across the UK and come to Craigside and the rest of County Durham. Send pictures and we will quote, or call 0345 017 0787.
What happens next?
You will get a fixed quote back. There is no obligation to book.
When we would advise against a repair
We will not take on work that will not last, so these are the limits:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
If in doubt, send pictures and we’ll say what we think.
What we work on
- Cisterns & lids
- Pedestals
- Vitreous china
- Porcelain
- Toilet pans
Prices and what affects them
Prices start from £95. We price every job individually. What matters most is:
- Doing more than one item at once
- Whether it’s a chip, crack, burn or wear
- How hard the colour is to match
- How many areas need work
Instead of hourly rates, we price the whole job up front. It depends on the damage, the material and access, and doing several items at once reduces it.
Quotes from your pictures
Almost every job we do is priced from pictures. This is what to send:
- Your postcode, so we can check dates
- One picture of the whole toilet
- Details of any past repairs
- A close-up of the damage, in focus
The quickest way to a price is to send two or three photos using our quote form or ring us. We will tell you honestly whether it can be repaired.
How it works
There’s not much you need to do on the day. Let us in and show us the room, and we will take it from there. The job generally runs to an hour or two, including clearing up.
- We clean and dry the damaged area.
- Missing material is filled and rebuilt to the original shape.
- We sand it flush.
- We match the colour to the glaze.
- The repair is polished so it blends in.
How to prepare
- Move bottles, mats and clutter away from the area
- Tell us about any previous repairs or coatings
- Have a window or extractor fan available
How to get a price
Getting a quote takes a couple of minutes: photograph the damage, then the entire toilet, include your postcode and send them over. What comes back is a fixed price, not a guess.
Related advice
When to call us in Craigside
Most toilet chips happen while the bathroom is being fitted, or when something heavy is dropped. Cistern lids are a common casualty.
Look out for these signs:
- Chips on the pan or rim
- Damage from dropped items
- Pieces knocked off during fitting
- Chips on the cistern lid
What to look for in a quote
- What protection goes down before work starts
- What prep work is covered
- Whether the colour is mixed to match
- Who turns up on the day
About Craigside
Craigside is about 2 miles west of Crook, in County Durham. Whether you’re in the middle of Craigside or on the outskirts, we offer exactly the same service: a fixed quote, a tidy visit and a guarantee. Craigside is one of 329 towns and villages in County Durham we cover. Our jobs stretch from Craigside to Newcastle upon Tyne (20 miles away).
All of DL15 and DL13 is within our area, from the main roads to the quietest streets. If you are just outside Craigside, we cover Thornley (1 mile north-west), Tow Law (2 miles north), Inkerman (3 miles north), Wolsingham (3 miles west) and Satley (5 miles north). We also work in nearby towns such as Durham (10 miles north-east), Consett (10 miles north), Newton Aycliffe (11 miles south-east), Bishop Auckland (7 miles south-east), Spennymoor (8 miles east) and Chester-le-Street (13 miles north-east).
Landmarks near Craigside
Around Craigside, we work in homes near Church of St Bartholomew. Nearby you will also find Witton Castle (3.6 miles south-east). The countryside around Craigside includes Stanley Moss.
About our accreditations · Every repair comes with a one-year guarantee.
